I've been going to River Denistry for almost 9 years now since moving to DTLA. Dr. Huang is the best. I've had lots of work done and he's incredibly thorough and took the time to explain every step of my treatment, making sure I felt comfortable and informed. His gentle approach and attention to detail made all the difference, and I left feeling well cared for and confident in my dental health. I highly recommend Dr. Charles Huang to anyone looking for an exceptional dentist who truly cares about his patients' well-being. I'm so glad to have found such a great dental office in the area and he is also open late and on Saturdays which is amazing! His office also offers a discount for valet so no need to worry about parking. read more

Very professional, clean and accomodating. Highly recommended. They are located inside the hotel and they validate parking. I was able to make after working hours appointments which means I dont have to miss work to go to my appointments. I will recommend this clinic to all of my friends and family members. read more

Yea... would not be coming back. Found a better one. Experienced the most traumatic scan/xray. I already hated doing that and she did nothing to alleviate my discomfort, but in fact worsen it. The tech seems to be in a rush. The manager, Tonya seems rude, called me at 7 pm to pressure me into doing the procedure sooner. Seem to only care about the money. I mean i get it's a bustiness but you're still in the business of Heath care. At least act like you care. Dr. Charlie seems okay though. Did not have a terrible bed side manner but seems to be lacking of certain warmth towards patients. Did not write this review to be mean, but rather, for things to improve for patients. PS. Went for deep cleaning and tech ended up accidentally removing my filler. Had to pay get a new one. Seems sus. Though the tech is nice and has good bed side manner. Receptionists are friendly though. Location is nice. read more

Love this place. Always really nice and efficient. Makes going to the dentist easy. Would highly recommend.

I was very nervous to go in for my cleaning due to the COVID - 19 status our country is in right now. However, I've been very diligent with my dental hygiene and I didn't want to have a gap in my cleanings. So I took a chance and made an appointment last week on 11/19/2020. When I got there to my surprise it wasn't the normal hustle and bustle as it normally is. They do not allow you to enter the office until they are ready for you. The only people in there is the receptionist, the dental assistant and Dr. Huang. I was told that they are only allowing 1 patient at a time and they are only using one chair. Which made me feel more safe because I was feeling uneasy knowing that other patients would be in the facility. Once you're in, it's only you until you are finished and the next patient is not allowed to enter until you leave. They have air purifiers in all the rooms running and a UV scanner which they use before you enter and after you leave in the areas you were in to kill any particles or aerosols in the air. Finally, along with wearing the necessary PPE, they have an extra air vacuum which they place right under your chin that sucks all the particles out of the air while you are receiving treatment. River Dentistry has definitely gone above and beyond what the safety guidelines require to remain open during a pandemic. I did not feel like I was in danger at all and I think they are doing an outstanding job in keeping patients and staff safe. read more

Terrible dentist and dental work. I was a loyal patient for years up until my last experiences with him. I had to go back 3 separate times for a bad filling job he did and the same tooth area is still sensitive and hurts on occasion when I bite down. He never really pays full attention to the situation at hand because they are overly booked and or concerned about offering other non dental work such as Botox. There are other, more reputable great dentists in the DTLA area, thumbs down on recommending River Dentistry. read more

I am sad to say that although staff and doctors were kind and welcoming , the actual process of the treatment was absolutely the worst after having to come back multiple times for a crown. The crown itself was expensive and it kept coming off while I would be eating. I didn't wanna come back the third time and I've lost the crown while it came out from my gums once again while eating. I paid a lot to get this treatment done and I've also gotten the best type of crown they offered. Now I gotta go somewhere else and spend money again. This is an updated review from years ago because I never wanted to go back to the dentist again after that horrible experience with my crown coming out and gums swelling. Now my tooth got worse than ever and I regret coming here. read more

Great experience for my first visit. Cleaning was thorough and the office was very straight forward with their costs. I found the text message appt reminder very helpful! Thanks Dr. Huang! read more

Dr. Huang was a lifesaver when my crown came off during the global pandemic. While every dentist office in town was closed, he was able to fit me in on short notice without any of his regular staff in the office. Thanks again! read more

Dr. Charlie has been my dentist for over 4 years now and I've never had better check ups and a better smile. I've referred my family members and friends and recommend River Dentistry to anyone who is looking to take hygiene and aesthetic to the next level. Dr. Charlie is attentive, gentle and his assistant's are competent and professional. I've been working with Dr. Charlie for my Invisalign treatments and couldn't be happier with the results. They work with most insurances and have office hours that don't require you missing work to get an appointment. Please go see Dr. Charlie for your dental needs, I promise you will not be disappointed. read more

I like dr Huang's skill as a dentist and I can say he is a really good doctor, I had cleaning, filling, wisdom extraction with him and the outcomes are all perfect. But I won't go back anymore and can't trust the office anymore because of the billing and insurance issue I am experiencing right now... I had my wisdom teeth extraction recently and few months after I got the bill from them. Before I had the procedure I was ensured in writing and verbally that they checked my insurance and my insurance covers 60%, I need to pay 40%. It was my fault to just trust them and did not call the insurance myself, usually with doctor's office they should be pretty good with confirming benefits as I used to work at one. Anyways, my extraction went well and they didn't say anything else about the payments anymore. Suddenly they sent me this bill with an explanation that my dental insurance does not cover the extraction, office staff said she never seen any benefit like that so I called my insurance to check on that. Turns out my dental insurance does not cover complicated oral surgery and it go under my medical and applied to my deductible, insurance told me it's not unusual, not because I'm an employee AT ALL, my doctors office should inform me before the procedure. I will write the check tonight and send to them but I am very disappointed, I am totally fine with paying my extraction and the doctor did a good job, however I don't like surprise bill, please check the detail benefits before you give out information to your patients, or just let them know you are not sure and let them confirm with their own insurance. It's not okay to let me know after few months it was a courtesy and I am responsible for it read more

I had tooth pain with my wisdom tooth. Because I pay cash so I called for price for tooth removal. But the office manager refused to give any price as to how much I would pay for the tooth extraction, so I don't know how much cash I should bring to see the dentist. read more

Dr. Charlie is the kind of dentist that you keep from childhood through adulthood. I've only been going to him for a year and the entire staff is so personable and actually remembers what was going on in my personal life the last time I visited. I was bulimic for twelve years and I didn't start doing damage control and taking care of my teeth until the pain got great enough. Needless to say I have a pretty extensive treatment plan. He works with me because I'm cash pay and constantly in so much pain. I never wait more than 5 minutes and they make me as comfortable as possible. I recently moved to San Diego and paid a lot of money for a yearly discount plan for a dentist down here. I saw her twice and wasn't feeling it. I didn't feel like an actual person and felt judged for the state of my mouth. I continue to go up to LA to go to River Dentistry. PS -- I had a surgical appointment today and Dr. Charlie needed the day off but he came in just to see me personally because he knew how much pain I was in and that I was coming up from SD. He also pulled another tooth for me today for free because I couldn't afford it at the moment and it was infected and was going to get worse if I waited. read more

I love River Dentistry! I always felt insecure about flashing a wide smile because of overcrowded teeth so I decided to get Invisalign before my wedding. Dr. Charles and his staff helped me to achieve a picture perfect smile by my deadline. I am so pleased with the results and their services. The office and dental staff are always polite and professional. I never waited more than 5 minutes in the waiting area for an appointment. Everything about this practice is painless and easy. They also validate for valet parking in the Bonaventure. read more

It's a shame when the doctor, himself, needs to do the receptionist's job too. The doctor reached out to me to try and schedule an appointment, after the receptionist Tanya was so rude. Unfortunately, a little too late. The doctor may be the best on the planet but simply due to the receptionist I will be going somewhere else. read more

Costumer service is terrible. We called several times to make an appointment and the lady who received the call, her name is Tania, was very hesitant, rude and talked terribly to my husband. It got me very upset to see that they hire people that does not have the ability to treat patients the right way when there are so many people looking for a job. LA needs better service, better people, better hires specially when we are talking about medical services. read more

I had a truly terrible experience with them. I went in to have my teeth whitened (it was their $99 special). They told me I should really have my teeth cleaned first. So I paid $89 for that and had to come back in a week, when the dentist would be available to clean. A week later, I returned. I warned the dentist to be careful with my veneers. She insisted there would be no problem. THE CLEANING SHATTERED MY FRONT VENEER. I was livid! I went back a week after that (this is now 3 appointments over three weeks already) and she repaired my veneer that she shattered. AND THEN THEY CHARGED ME TO REPAIR WHAT THEY CAUSED! Never again. read more

Would never return to this place. Ever. Dentist is incredibly rude. Became flustered and angry when I asked him questions. Was such a jerk. The only person who was kind was his dental hygienist. I relayed this message to him to implore him to do and act better. No response. Now I'm receiving texts to return for an overdue appointment? Don't go to him. read more

River Dentistry is great! Excellent hygienist who does a good job of cleaning my teeth without hurting my gums. And she roundly (and appropriately) scolds me for not flossing enough. . Nice clean office, and the doctor is nice and quick with his routine exam! The location in the Bonaventure Hotel is super convenient, as I live and work in DTLA. Both of my appointments have started on time, and I was in and out of the office in about 40 minutes. Perfect for my busy schedule. read more

I have been in Los Angeles for a couple of years looking for a dentist that I can trust and feel comfortable with them. The first visit went very well, I walked out feeling like I found the dentist yay! Then I went to my next visit, got some work done, Dr. Hang and his Assistant had water all over my face. Every time I was hurt, even if it was an accident I would have to make a noise, like that hurts, for them to acknowledge that they hurt me. Than here comes I'm sorry. Vanessa at the front think that the office can do no wrong, everyone is human and make mistakes, but when I called about a concern that I had, she got a little defensive. Rude, how about you just listen to what I am saying. Dr. Hang seems to know what he is doing. BUT I have a problem when I ask you to price something for me through my insurance, but instead of giving my the price you go ahead and do it anyways. Let's back up for a minute. I was already numb getting other work done, so I'm super numb had no clue he was doing two fillings in the process. I get up and he say I filled these two for you. WHAT?! I was so hurt! My heart beat was racing! I almost had a panic attack after I left the offices. I felt used, mislead, hurt, anger, and sad. Before I left the office he was seating up front, not saying a word, didn't give me any instructions on what to do. It took everything in me not to fly off the handles. Also he does not have glasses for you to use, while getting work done. I'm never offered any. I like to see what's going on. I'm not here to bash anyone just clearly stating my feeling and what went on at my appointments. If you know of any good dentist in the Los Angeles or the Valley area, please let me know. read more

I dreaded the moment when my friend was harping me about going to the dentist; I haven't been for at least eight years and suffered through both bottom wisdom teeth pushing out out my gums. I already knew I had to get an extraction sooner than later. I may a pact that once I have dental insurance, I will see the dentist, no ifs, ands or buts. Lucky for me, Alana G. went to Dr. Charles beforehand, and I love the work that was done to her. All five times that I went to River Dentistry, and all five times I was pretty satisfied with the results. Why did I waited this long to write a review? I wanted to see if there was a change in pattern during all five visits, and it's hard to judge something that is dealing with your health in one visit. -- 1) May 2014: X-Ray and teeth cleaning. I had already warned Dr. Charles that I haven't been to the dentist in over eight years, and he already could tell the damage that was done. The initial visit was painless, and told me what I needed to have done to get my teeth to tiptop shape. I hesitated about hearing the wisdom teeth extractions, but already knew it had to be done. He managed to clean out a lot of gunk in my teeth and I had a weird empty clean feeling in the back of my bottom front teeth. 2) June 2014: Fillings, left side. I had this schedule on an experimental Sunday, with a different doctor. This doctor was a trial run, yet the doctor was pretty nice and gentle when she was drilling and putting the plaster into my teeth. People were surprised that I had to get numbed for fillings. Afterwards, I kind of figured out why, Dr. Charles wants to minimize as much pain for the patient, and possibly the drilling may have been painful, if one was sensitive to pain. 3) July 2014. Fillings, right side. Dr. Charles personally checked the left side, to make sure the previous doctor's work was meeting to his standards (which they did). And it seemed that Dr. Charles was a bit quicker than the previous doctor, as my fillings were done in less than 45 minutes. He did warn me if my teeth was slightly uneven after the fillings, to let him know. (There was a small gap before I left, and he managed to fix it. Since then, no problems.) 4) October 2014. Wisdom teeth extraction, right side. The dreaded day of getting both top and bottom wisdom teeth pulled out. Somehow, the process wasn't as painful as I thought it may have been, granted I was numbed up, maybe a bit too much than I should. Dr. Charles mentioned even if I feel a bit of a tingling of the nerves, to let him know, so he can increase the dosage a bit. Top wisdom tooth came out like a dream; bottom wisdom tooth had some problems, and he did noticed that I did flinch a bit, and gave me a bit more of the shot without me letting him know. After a loud crack ("it's okay, it's normal!"), my bottom tooth came out. He quickly moved to stitching the loose flap of my gum with the old-school stitches, because he mentioned it's cleaner and less of a chance for the stitches to come out. After the entire ordeal, Jose took some time to explain to me how to keep the new holes clean, as well as how my diet will change the next couple days, until my wound/stitches heal. Dr. Charles prescribed some antibiotics and painkillers for me to take the next couple days, just in case. 5) November 2014. Teeth cleaning and check-up of wisdom teeth extraction. Quick and painless. Just a check up to see how the extraction was healing and to cut off the remaining stitches as well as getting my yearly cleaning. After listening to Dr. Charles six month ago about changing my dental routine (electric toothbrush, flossing every day, mouthwash, the works), he noticed a big difference and mention to continue the healthy habit. He did mentioned a few more things that wasn't brought up during my initial visit, and I'm considering his opinion, as he has taken care of me during this entire year. -- Because I recently changed jobs, my dental insurance is kind of in limbo, and I have let the clerk (Vanessa) know about this. She was more than happy to assist me on what I needed to do to continue seeing Dr. Charles. In addition, there were some cancellations in the past, and Vanessa alerted me as soon as possible (phone call and e-mail), and gave me a reschedule date that works around my schedule, and even alert me if and when an earlier time slot opened up. River Dentistry made me less scared about going to see the dentist, and I would highly recommend this place for those who haven't been to the dentist in a while. From my five visits, I never once felt pressured to do all the procedures that Dr. Charles recommended, and the staff is understanding about the different situations in my life that they are willing to work around them. Best of all, open on Saturdays, so I can use my sick days for "sick days". read more

I recently moved to LA and was looking for a dentist.. The yelp reviews were 100% positive so I had to check it out. I went in for a dental cleaning and tooth sensitivity issues. From the very beginning each staff member was warm and friendly, talking me through everything. I am always apprehensive when a needle is involved lol but Dr. Charlie did everything possible to make sure I was comfortable, constantly checking and rechecking to make sure I was okay. He waited until I was ready and proceeded to do a great job. These guys are really great. Amazing customer service and genuine concern. A very satisfied customer :-) read more

So far so good. They asked if I had pain anywhere and I said no. But I was lying. And they found and fixed the tooth that actually had pain, and they did it by examination only! read more

Sometimes the 3rd time is the charm. After the BS I went through with the two previous dentists I had since moving to LA last year, I found Charles Huang via my insurance directory. Dentist #2 didn't do root canals and was a jerk about it, so I had to find someone who did. That was Charles Huang. He is fantastic! I didn't feel my root canal at all, and he was very meticulous about it. He listened to my sob stories of bad dentist experiences in LA, and was very helpful in showing me what my problems were, and how to fix them. He has great bedside manner and is gentle, and listens when you need more anesthetic. And whoever he sends crowns to be made to also does great work. I had a shoddily-made crown by dentist #1 replaced today with a crown that fits better than a real tooth. He seems to be an individual motivated to really help people, rather than just help money escape their wallet. No arm-twisting, upsells or pressure for services you don't need. If you have a cavity, you actually have a cavity, no worries with Charles. Lastly, Charles and Adele have been very great in helping me navigate the labyrinth of insurance coverage. If I could give him 100 stars, I would! read more

Very few businesses will I take the time to write a review...very few businesses are as near to the heart as Dentistry...You see, my dad's a dentist. The thoughts of the dentist to me are of playing in the chairs, squirting my brother Jon with the irrigation nozzle, trying to sneak some novocaine, (never could find where he kept it), or playing with the toys in the waiting room...Yes, my experience with dentist's offices are different to say the least...I thought all dentists were like my dad; gentle, kind, considerate, communicative, involved, ethical, humorous, generous...Well, I found another one...Another considerate human being who is the aggregate of the support staff in his office. See, I used to think that it was just my dad running the whole show with an Office Manager working for him and a couple of helpers...a hygenist and a secratary... The first thing that caught my eye with River Dentistry was the ad...read it...you'll see why... read it and listen to the message...again and again emphasis is put on what it should be put on...taking care of people...it would be a walk in the park if it were fighting someone's legal battles or figuring out tax loopholes...try creating a Happy Customer when your customer comes to you maybe a little uncertain and in pain...not the perfect formula for a Cake Walk...when I called to find out if the office reflected the ad...guess what? It far exceeded anything I could have imagined...The Office Manager, Tanya, is attentive, kind, and takes the time to tailor a personal treatment plan with every aspect taken into consideration...now I know the Office Manager is the one who carries the office... places ads, follows up with appointments in a professional and friendly manner, understands financial challenges, but in this case Aseactually, come to think about it...An ideal Office Manager is a master at communication...phones, in person, emails, texts. Tanya has it all...she makes it look effortless if you are ever in the waiting room listening and watching...which won't be long thanks to Tanya's management skills...I can't remember ever having to wait longer than 5 or 10 minutes tops...Please...When you want to have a completely new and unique experience with a dentist call Tanya...she has hooked her Star to an equally Incredible human being in Doctor Charlie. ..thank you Doc for hiring Tanya! Thank you Tanya for taking such good care of Doc. And thank you both for caring about us. read more

Dr. Huang and River Dentistry are #AWESOME! I've had a couple of procedures done (xrays, cleaning, wisdom tooth pulled and were so pleased with how great everything went, I now have set up two more appts setup!) and things could not have gone smoother. Dr. Charles Huang is not only extremely knowledgeable, professional, and incredible at all he does, he is also really just a very calming, pleasurable person who, along with the very nice people in his office, make an experience at the 'dentist' as relaxing and enjoyable as can be. I also love the fact his office is set in the beautiful Westin Bonaventure Hotel.. my highest rating and looking forward to my next visit (never thought I'd say that about dental work)! BEST -Sterling Williams read more

Dr. Huang is absolutely amazing! Three things I love about him: 1.He's transparent. He will walk you through your procedures so you fully understand what's happening. 2. He's sweet! Very respectable, warm, and caring. 3. Totally support's LA's vibe of inclusion and diversity. This is the first time I've had a dentist that understands that. Also, getting InVisalign with him right now, and the process has been SO EASY. You'll be in very skilled, competent and caring hands with Dr. Huang. TIP: Wait in the lobby of the hotel. It's a great space. read more

River Dentistry is such a wonderful Dentist office. It's located inside the Westin Bonaventure Hotel in Downtown LA. Don't worry they offer validation for parking: Pretty cool! I've been going here for 2 years and they're customer service is second to none. Dr. Charlie is so personable, down-to-earth, and great at what he does. I've finished my Invisalign treatment and love my new smile. No more covering my mouth when I'm laughing out loud. Now the whole world can see these pearly whites. So happy to be a patient here. Seriously, if you're looking for an awesome Dentist, look no further. River Dentistry Rocks! read more

No one likes going to the dentist. NO ONE. But if you're going to go to a dentist go here. By far the most professional, caring and technically brilliant dentist I have ever visited and also the most affordable for the level of care received. I dread going to the dentist always but i've gotten over my phobia because of River Dentistry. Its also in a great location downtown in the Bonnaventure and really close to the Standard so I can go and swim before or afterwards to relieve some of the stress. I can't recommend this business enough. read more

Absolutely wonderful staff, warm and accommodating. I, without trying, have a bit of an attitude. But they looked past that and treated me outstandingly. I went in as a new patient and paid $120 for the exam, x-rays, and cleaning. Quick and easy x-rays. Which is good for me because I HATE every step of the process in a dentists office. I really don't like ppl poking around in my mouth. I'm THAT patient. That being said, my hygienist Anna was the best I've ever had. The time she took and her attention to detail was STELLAR. She had a gentle touch and was very attentive and aware of my comfort level at all times. She made what is normally a nightmare situation for me very comfortable. The doctor is quite warm and spoke to me about future treatment and some cosmetic options I asked about. Front desk staff went above and beyond to make sure my future appointments fit my schedule ideally. Great, great experience. I absolutely recommend River Dentistry. P.S. They validate... read more

Just wow! I am from Germany and never had to worry about how to pay for my doctors' visits since it is all taken care of for me over there. But now I am here, and I had a dental emergency. I don't have that much money or time to get my tooth fixed. I finally found River Dentistry and Dr. Huang. And went there because of the great reviews he got. He looked at my tooth, gave me a more than reasonable price, and fixed my tooth perfectly all within a 10 hour time frame. I definitely found my dentist for my time here in LA, and already recommended him to my friends. Thank you so much Dr. Huang! read more

What a find. Needed a dentist in my area that was open on Saturday and to my great pleasure I found River dentistry. I went in because of a chipped front tooth and came out with a fresh clean smile. Dr Huang is amazing with his work and also with the care and attention he provides his patients. Answers all the questions I had for him even the dumb ones with patience and his full attention. Don"t take my word, go and meet your new dentist. Tell him I told you so. read more

I was looking for a dentist after moving to LA and read great reviews on River Dentistry so I decided to give them a chance. They made verifying my insurance and scheduling an appointment through email so easy. They even sent confirmation text messages and reminders. I saw Dr. Lee for an exam and cleaning. She was super friendly and explained everything about the exam and care I would be receiving. The entire staff is was welcoming from the moment I walked through the door. I am so glad to have found a great dentist on the first try. read more

What a pro. Dr. Huang is a master of his craft, and was receptive to all of my particular needs. I have sensitive teeth and dread my trips to the dentist, but not anymore. Thanks River Dentistry! read more

What a great dentist experience. I had a weird abcess on my gum, but it a couple of days after we had to replace our water heater (which was expensive and cost all our currently available cash). I explained this to Dr. Huang, who was so nice and reasonable. He gave me the option of the absolute minimum I'd need to do to fix the problem, did that perfectly, and only charged me $100. I have quite a bit of dental work to get done over the course of next year and will be going to Dr. Huang for all of it. read more

I came here for a routine teeth cleaning since my usual dentist was on vacation. I'm glad I did. The entire experiences was very pleasant. Vanessa, the office manager was very polite and patient when working the schedule with me. The office itself, although being a little small, is very well though-out and comfortable. The modern decor is refreshing and makes coming to the dentist much less intimidating. Dr. Huang comes highly recommended and I must tell you that the hype is definitely something to believe. He's very precise, gentle, and knowledgeable. Just make sure to maintain you're teeth and not BS him about flossing, because he'll see right through you! Ha! read more

River dentistry made all my dental dreams come true! I came in for the first visit and I talked to Dr. Charles without knowing it while waiting for the dental office to open from lunch break. He was a courteous, easy-going person from the beginning. Dr. Charles made a initial plan plan for my teeth which were suffering from years of neglect. I followed through with each appointment, from getting deep cleaning, a crown for a huge molar, to getting a dental bridge. Each procedure was effortless, painless and done with care. Dr. Charles always made sure I knew what was going on, explaining as he went along. The staff at River Dentistry are all excellent. Vanessa at the front desk is always professional and pleasant. Jose the dental is assistant is just awesome and is skilled at what he does. He made the best temporary crowns for me, and always explained the follow up care so I understood. I really recommend River dentistry to anyone needed to a smile overhaul. Their downtown location is just a hop skip and a jump from anyone in Los Angeles. read more

Very easy to book an appt, but they do require a deposit when booking. This is when the manager kicks in upon checking out I wanted to use my credit card she said no since I had already deposited with another debit card, thats just to hold the appt!! The dentist was nice answered all of my questions however the product used for teeth whitening wasn't effective at all. If your looking for a quick place to get in and out for a cleaning this is a good place no kids no line. Avoid the teeth whitening is my only advice. read more

Dr. Charlie has to be the best dentist in LA. I feel relaxed going to the dentist now because I know I'll be taken care of. The whole vibe of the office is extremely calm and makes everything easy. Dr. Charlie is a kind person and extremely professional, makes everything painless. He explains everything to you and give you the time you need. Highly highly recommend as I know it is hard to find a good doctor, let alone a great one. read more

Dr. Charlie and his team are everything you could ask for in a dental office. Friendly, efficient, knowledgeable, and all of them - doctor to staff - have an excellent chairside manner. Dr. Charlie is my dentist from here on. read more