Cancel

    Search

    RiteRug Flooring Outlet - Columbus

    3.0 (23 reviews)
    Open 7:00 am - 6:00 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - RiteRug Flooring Outlet - Columbus

    RiteRug Flooring Outlet - Columbus Photos

    You might also consider

    More like RiteRug Flooring Outlet - Columbus

    Recommended Reviews - RiteRug Flooring Outlet - Columbus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Lots to pick from
    Liz A.

    This was my 2nd visit to the Rite Rug flooring outlet as the flooring I picked before was no longer available now that the contractor is available to do my work! In addition, the sales rep I worked with is also gone. So back I went to start all over again. The good news was that I generally knew what I was looking for and I had photos of what I had previously picked, both the flooring and its pricing. So the task was not too daunting. When I entered the store/warehouse, my sales rep was working with someone else. He greeted me and told me to look around while he finished up with the customers he was speaking to. I knew exactly where to start looking and began my search.+ I quickly found what I generally wanted and started to narrow down the options. After a while the sales guy checked back with me and pointed me to additional options to check out as he finished up. I started to look in an area I had not previously searched, but soon became overwhelmed with too many things. I wandered back to the front and ended up picking one of the several I first looked at. I actually liked the flooring better than the 1 I had picked before. I don't think it was available last time I was here or at least I did not see it. As an added bonus, it was 50 cents cheaper per square foot. When my sales rep was able to speak with me I only had to ask a few questions to confirm that it was good quality flooring and not the cheap stuff and confirm a few facts about it as it will require different care than the linoleum I have now. He then needed to look up how much was available to make sure they had enough in stock for my project. There are certainly was enough and I was ready to finalize my decision. Before doing so, however, I sent an email to the contractor copying my sales rep to confirm the square footage and my pick. I told the sales rep that once I had confirmation, I would call with my credit card number to pay and arrange delivery. Good thing I did as I did not realize there was an issue of needing a trim. My contractor said the trim that comes with the flooring was not available and to make sure I was satisfied with what was available before buying the flooring and trim. I am still waiting for confirmation that there is a trim available and to go look at it. Regardless, I know I will end up buying my flooring from this outlet store. I have been very pleased with the service and sales reps that I've worked with. I have no reason to believe that their pricing or customer service is not top notch. I have dealt with the regular Rite Rug store before and had good experiences. I expect nothing different and will continue to work here when our next project of carpeting requires us to make more purchases. I highly recommend this option if you're looking for new flooring.

    See all

    3 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Thank you Anne!

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    8 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    They were very friendly and helped me with everything. Got even more than I had planned to get.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mr F.
    6
    46
    48

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan B.
    34
    10
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of RiteRug Flooring

    RiteRug Flooring

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - RiteRug Flooring Outlet - Columbus

    Review Highlights - RiteRug Flooring Outlet - Columbus

    I was searching all over the country for my flooring, which had been discontinued and I happened to find it at Rite Rug.

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    America's Floor Source - Columbus West

    America's Floor Source - Columbus West

    (23 reviews)

    Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

    I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

    America's Floor Source - Columbus East

    America's Floor Source - Columbus East

    (49 reviews)

    New Review per 6/24/2021: Its my pleasure to update my review per my new experience with the…read morecompany. It seems the owner and top management care about their customer's complaints and are willing to address issues like these. Today I was able to directly talk with the President of the company in person and he took his time to let me know that the company is already looking to future proof their methods and even ask me for my recommendation of what would I as a customer feel comfortable with for a safer transaction. I have full confidence that this company will keep growing and providing for many more customers for the better. They have remedied my concerns and have been cordial and understanding with my unfortunate experience. I have received my first few orders and will get started working on our new floors. Thank you. Old Review for transparency: The reason Im giving them a bad review is that I was told to write down all my card's info because they can't run it until Monday and this day is a Saturday. It seemed very odd that they would ask that and told me they would call me first on Monday before they run it. I waited all day Monday with no callbacks. I called them back Tuesday and was notified that they have already ran my card a while back and will call me back to let me know about my order (I never got a call back). I check my statement and show it was ran the day I came in on Saturday. Today on, Wednesday I checked my statement again and a FRAUDULENT transaction was made to Walmart.com (probably thinking its a safe bet that many people shop there, Not I, online that is). I called my credit card company to inform them about the fraud and to send me a new card. I called back America's Floor Source to ask about my order and about the fraudulent issue. I was told that I would get a call back from my sales person (I have my doubt about getting a call back.

    We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

    GM Flooring - GM Flooring, LLC

    GM Flooring

    (2 reviews)

    Contractors frequently m this company were hired to replace flooring in my apt from a busted water…read moreheater. They let my dog escape when they could have used the garage Instead. The workers were laughing about it cussing at my dog after the fact which was overheard by my dogsitter. They had no plan except "hope" to assist in finding my dog. He continues to be missing. The company expressed no sorrow.

    Contacted the company to install carpet on stairs and in several rooms. They did the install, but…read moremessed up the stairs. Twice. They were to "hollywood" the stairs, or wrap the carpet around the stairs. The first guys that came out didn't wrap the carpet, so when I called it to their attention before they left (which wasn't easy because they only spoke Spanish), one guy stapled the heck out of the carpet. When the second group came, they laughed at how bad the first job was and had a heck of a time pulling all the staples. The first installers also damaged my custom Amish cabinets, after I was very specific about being careful with the expensive woodwork. They also chipped a chunk of wood off a door frame. And left a dusty mess each time they came. The padding has hard spots everywhere, and seams are very visible in multiple locations. The owner was supposed to come out a couple times to discuss the issues. The first time, I stuck around all evening and he was a no-show. The second time, I was explicit that he needed to arrive before 5pm because we had dinner plans. He arrived at 5:45p. In accessing a closet recently, I injured myself on the tack strip. Apparently, when they did the hall, they pieced together several pieces of carpet, so there is a seam right along the tack strip, allowing the tacks to stick through. I asked the company to come remove their carpet because I've had enough with the company and their shoddy work. I received a rather nasty email in response, full of untrue statements. I just wanted some new carpet in my home, and it has been a nightmare. I now have to pay another company to remove this junk and install different carpet. I would avoid this company.

    RiteRug Flooring Outlet - Columbus - flooring - Updated May 2026

    Loading...
    Loading...
    Loading...