I am so grateful for the amazing care I received while having my rotator cuff surgeries at…read moreJefferson Health Care Hospital in Port Townsend. For the past several years I have been having sleepless nights and annoying pain in both my shoulders. I didn't know I had torn all 4 tendons in my right shoulder and 3 tendons on my left. My doctor had me get an MRI on both shoulders which showed the torn tendons. At the hospital I was lucky enough to get Dr Jeremy Idjadi. He is without a doubt top notch. Scheduling with the hospital was easy and friendly. Dr Idjadi is a true professional and laid out what I should expect for the next several months. I found that rotator cuff surgery is a team commitment and even if your doctor does the best possible job the responsibility lies in me taking it seriously and following the detailed rehab instructions. After my surgery the hospital followed up the next day, made my next doctor appointment and gave me the freedom to call if I ever had any questions. I did my 1st surgery (left shoulder) in August of 2021 and my 2nd surgery (right shoulder) in December of 2021. Dr Idjadi and his orthopedic staff knocked it out of the park with the success of my operations. Dr. Idjadi is a competent, approachable and as professional as they come. I cannot say enough positive things about him. The entire process was such a wonderful experience.

Better to drive to a proper hospital in Seattle. This place…read moregoes out of their way to make it hard to speak to anyone, no one seems to know what's going on, didn't read about other major conditions in the chart and was even unable to even spell the patient name correctly.

Amazing care. the communication between teams is beyond…read morereproach. thank all of the staff for their excellent service!

This review of WhidbeyHealth Hospital in Coupeville follows several emergency room visits between…read moreOctober 2025 and February 2026. My wife and I retired nearby in 2020 with proximity to an effective hospital being a key factor. Until recently we were extremely disappointed by WhidbeyHealth's mediocre care, unreturned phone calls, incomprehensible and inconsistent information management, incompetent receptionists and frequent staff turnover. (To get an Rx actually refilled two years ago I literally had to sit down and type out a physical letter, drive it to my physician's office and hand deliver it to staff.) We resolved that in a true emergency, the best we could hope for would be that our EMTs...well, would keep us alive until a more professional health system could be reached. We purchased air ambulance coverage. Unknown to us until recently, WhidbeyHealth management changed 2-3 years ago. The improvement observed recently has been nothing short of fantastic. Local emergency services got my wife with a badly broken leg to the E.R., who quickly provided pain relief, arranged in-room X-rays and transfer to an off-island orthopedic surgeon (where successful surgery occurred the next day)...all while providing a genuinely caring demeanor by staff eager to improve her condition. In my case, excruciating back pain was effectively attended to directly by the WhidbeyHealth system in a most coordinated fashion and I have been very pleased with their "whole of system" care. The newer WhidbeyHealth "portal" provides an effective single information hub that all staff--and the patient--may easily tap in to, be it by smartphone, tablet or computer. Appointments are automatically confirmed by e-mail moments after being arranged. Prescription refill requests can be made online. Telehealth contact is available. Medical reports with detailed analyses are quickly posted. Importantly, any specialist with a legitimate need to know has simultaneous and immediate access to patient reports posted by their colleagues. No more "game of telephone" - the patient's info is securely available whenever and wherever needed. No need to recite our situation to every new specialist seen. More local-based specialists are being added and we find ourselves desiring "off-island" care less and less. From our recent very positive experiences, our trust in WhidbeyHealth has improved dramatically. This can be considered especially notable given its status as a smaller, rural healthcare system. Management has clearly made, and is making, extraordinary strides at improving care on Whidbey Island. One more thing--and I can't believe I'm writing this-- but during my overnight stay I had the best hospital food ever. Nothing fancy of course, but fresh, tasty and fully satisfying. I'll also share a few areas for improvement: - Certain specialities remain unavailable or still have very long wait times--often months out--including sleep specialists. - Certain referrals sometimes take weeks or even more than a month to be acknowledged. - The portal does not integrate with Apple's Health app. This is something I came to expect and value in 'big city' hospital software. I miss it, and believe WhidbeyHealth care would benefit from the two-way street of info coming from patients' Apple Watches or other wearables. - To telephone our PCP office we must call a central switchboard, then get a call back. It works (now, not 3 years ago), but isn't terribly convenient for connecting briefly to local staff with whom we actually need to speak. It sometimes forces use of the portal or phone twhen sometimes just a 1 minute call would have saved a lot of work elsewhere. But all our calls eventually get returned, unlike before.

Everyone here is so kind and generous and fast they go out of there way in the pharmacy to help…read morethere customers out . Thank you

Always very attentive, friendly, professional, caring and helpful. Helped my 11 year old with her…read moreears many times.

I had to go to urgent care for some confusing symptoms and had a really great experience. The staff…read morewere thorough and kind, without exception. I felt silly because it turned out not to be anything serious, but was treated with empathy, got good answers and left feeling reassured. Lisa Kohler was especially thoughtful, and I appreciated the quick follow up with a phone call to explain my lab results to me.

Terrible experience at billing. I wish I could put " 0 or minus star" after dealing with Billing…read moreDept. They do not want to review the bill at all. I visited this clinic in October twice since the young doc could not do I/D at first visit, I had to come back again. Tri care supposed to cover 100% for these visits as my coverage. I got billed couple hundreds dollars for one of the visits. I called Tri-care, and was told that skagit used wrong code, so they need to use correct one to submit the bill again. When I asked the lady from Tricare , she could not tell me the code, Skagit needs to call Tri-care if they have a question. I called Skagit 360-814-7575, the young lady who talked to me at 1134 am on Dec 15, 2025 told me that they did not use wrong code and I need to check my insurance for coverage, if it's wrong code, "I" need to call Tri-care and get the correct billing code to tell her because it's MY responsibility to correct the billing. I am a patient, I am not working for billing at Skagit nor Tri-care. When I asked her to call Tricare to figure out what was wrong, She said, "Skagit will not call insurance company, we already communicated with insurance company. You are responsible for this billing. " She told me to have Tricare contact Skagit or get the billing code by myself. I explained to her the staffs from Tricare cannot make outgoing call directly, but she kept saying no. I am sure they do billing hundreds everyday. Human make mistakes , but how she knows she is not wrong 100% for sure? I was refused to request for the review the bill , not willing to call insurance company. Tri-care staffs I called cannot make outgoing calls. If Skagit cannot help to solve this problem. Who would help? Basically, if they use wrong billing code, patients need to shut up and pay the whole bill?????

I just went to my new doctor yesterday, Dr. Mark Duncan. Great clinic and facility. The staff are…read moregreat. I didn't have to wait long before I was taken back to the exam room and I didn't have to wait long for the doctor. Dr. Duncan was great and listened to my problems attentively and then offered great options for me. He didn't hesitate to give me a referral that I needed and didn't try to talk me out of it. Great customer service and bedside manner! Dr Duncan really cares about his patients and gets to the cause of the problem to fix it permanently and not just treat the symptoms like my many other doctors I have had. They even take walk-ins and will take care of stitches so I don't need to visit an ER!

North Island Medical is a clinic to avoid. I really like Dr. Fisher; however, the staff is…read morehorrible. I had been going there for a while, but they have lost good people, and those remaining should not be there. I had a prescription requiring a few clinical questions in order to be refilled and they didn't do it, so my prescription was dropped. They would never return my calls to let me know what was going on and they would never answer the phone. I am now looking for a different provider. I would highly recommend against going to this clinic if you want proper care and attention.

I was feeling really icky for a few days and nothing seemed to be working. The last urgent care I…read morewent too I was there for 5 hours so I didn't want to go there. So I saw this clinic online and they opened at a good time and I just wanted to feel better. I immediately was greeted and within 10 minutes or less I was in a room with a nurse. The nurse and the md listened to my anguish and the md was right on the money with what was wrong. The Dr was extremely warm and inviting as well. The whole process (xray included) was less than 2.5 hours. I will be going here from now on.

From the owner: Services include: colds, flu, sore throat, cough, ear or sinus pain, minor burns and bruises,…read morescrapes or cuts, sprains, fractures, asthma, pediatric illnesses, abdominal pain, rash or hives, allergies, foreign object in eye or nose, urinary symptoms, and more.

Was at Evergrren Health Urgent Care 5/15/26. Front desk staff friendly and got me in to see MD…read morequickly. From there - it was pleasant. I was referred to a specialist as I had an ankle injury. Would highly recommend

I called first to see how long the waiting line was and they said 30 min…read more The person was very cordial. When I arrived, the desk lady was most cordial and helpful and while I was talking to her a gent came up and assured me they would get to me as soon as a room opened. Not sure if it was my age (78) or what but that was nice. I waited about 15 min and was in to a room where a young lady did all the normal. The doctor was exceptionally thorough and concerned with my condition. We discussed and settled on next steps. I was really impressed with the doctor's care and I've had plenty of experience on the patient side of the practice of medicine. Wish she was my primary.

Quick service, knowledgeable, quick to answer questions in depth and an overall great experience. I…read morewill be referring to all my CDL holder friends to this clinic, and I will be back to renew my medical card again!

Absolutely fantastic. Fast, effective, inexpensive (10% of what I was quoted at another urgent…read morecare). The PA was incredibly knowledgable and efficient. The best urgent care I've ever been to.

I think they're fine for trauma or emergency care, and the staff are courteous and attentive …read more.. I've had one Emergency Department visit, and felt that the attention and care were appropriate. For my chronic conditions, I think they're deficient and inadequate, and their approach is limited; I would not call the approach offered to me "health care" but rather "symptom management." (Some writers call this "a pill for an ill.") Health doesn't come from a statin or ACE inhibitors or beta blockers or steroids; it comes from many lifestyle steps we can take to fundamentally improve the overall condition of our bodies and our real health. None of this has ever been offered to me at this place. I've also talked to a number of women being managed for osteoporosis. The standard knee-jerk approach of vitamin D, calcium, weight-bearing exercise and bisphosphonate medication is woefully incomplete and leaves out many actions, dietary steps and supplements that are essential for bone health. Whatever your condition is, look it up under the "Integrative Medicine" or "Functional Medicine" or "Naturopathic Medicine" approaches and see how much more you can do to really support your health. For me, at least, speaking just about my own experience here, I call their long-term approaches to my conditions "Dys-Functional Medicine"

I broke my ankle and tore a ligament. They got to me fast. Everyone was very pleasant. I never felt…read moreforgotten.

Should be called Slow Care Medical Clinic. We went here early in the morning and waited about an…read morehour. Initially were were told it would be a 20 min wait. Couple of the staff were friendly except for one who had a problem with me tagging along. I would find some place else like maybe across the street.

From the owner: Urgent Care - Walk-In Clinic. Minimal wait times. We treat acute conditions, Allergies, Rashes,…read moreCough, Ear Infection, Colds, Flu, Sinus, Weight Loss, ED, Anxiety, Depression, ADHD, Migraines, Low Testosterone, High Blood Pressure, Diabetes, Stitches, Sprains, Ingrown Toenail, Jock Itch, Insect/Spider Bites, UTI, Pregnancy Testing, Birth Control, Asthma, Acne, Gout, Prescription Refills (If primary care unavailable), TB Testing, TDAP, CDL Physicals, DOT Physicals, Sports Physicals, STD Testing, Drug Testing, On-Site X-Ray. And much more!