We were happy with this campground. It's quite huge! Apparently, they have over 500 sites. There's a club house where they have special events (they were offering a rib dinner the night we arrived, although we did not partake). The campsite caters to a variety of ages, to tents and to trailers as well as all summer campers. We have a 16 foot trailer and the site was great! It was a pull-through spot, easy to access and move around in. Water hookup and electricity, as well as dumping right on the site. With COVID around, we didn't mingle much with the other campers. We walked around the grounds a bit, and I went swimming at the beach. Keep in mind that the beach can get crowded - and someone was serenading us with their version of "music" (not my taste, but then, they would not have enjoyed my choices either.) the bottom of the lake there has rocks on it, and I cut my leg, not badly but I was surprised. On entering the site, you pay $5 for a fob to open the gates when you're driving through, but I gather the gates have had issues as someone in the office tends to open the gate when they see someone struggling. And the $5 is refundable when the fob is returned. This site is close enough to Kingston to get in a visit. I need longer there! So much to see and do! We did manage to visit a lift lock very close to the campsite. I would go back. Mind you, IMHO, it's more fun to camp with friends and family. Something to bear in mind for next time. read more

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What a shame! It's a beautiful site with mature trees, wild animals and a beach right in the water. But the restrooms stunk to high heaven! We arrived in the late afternoon and the entrance of the said restrooms had stench that burnt my nose hair. It was the most miserable 2 nights in my entire camping experience. When I told the woman who cleans the restroom that they need mechanical ventilation, she tried to gaslight me by saying that people told them that they had cleanest restrooms. Won't plan to go back unless I have my trailer's restroom installed. Tent campers be warned! read more

Rideau Acres is a great camp ground for families who want that extra safety net of security. Upon booking, rescheduling, and all the first day communication we were treated kindly. Until we weren't. I'm a single mother who doesn't drive, so I spoke to staff BEFORE booking to ensure that my cab would be able to enter to drop us off and pick us up. Having been told that everything would be okay, we bought a tent, tarp, gear, etc., got the cab and went on the first camping trip that I've been able to take my girl on. The site was a lot more like a living community than I expected, but that was okay. People "camping" were especially kind. After one night I decided to stay for a third (and was going to stay longer but changed my mind). Due to the added day I needed to buy more wood and snacks. I quickly realized that I was not strong enough to carry the wood from reception to our site that was a ten minute walk (at normal speed, without the weight). I said to reception, "I didn't realize how heavy the wood is, I want to ask if there's another option ". That's when the snarky girl told me "we don't do delivery" -- it wasn't WHAT she said, but the depth of cocky snobbery in how she said it. When she paused, I finished my sentence, "I've noticed golf carts here, can I use one or rent one" Same girl rudely told me that those aren't theirs, still making me feel like a useless piece of shit. That girl told me "out of the goodness of my heart, I'll deliver it to you after work but I don't have to do that I'm just being nice". I couldn't believe that she was saying kind words with such head bobbing snobbery and " mean girl" tone combined. I NEEDED her help but wasn't going to accept help from someone talking down to me like I was an annoying begger. I told her that I felt like she was being mean and I'll do it myself. In my state of hurt and in tears, my already poor eyesight blurred, and I took a wrong turn then got lost on the way to my site. Heavy wood on my shoulders, disabled hungry child, and small dog in hands, thankfully someone who lives there found us and helped by driving us in their golf cart to the site. The walk would have been much further than I thought. Thank you kind person. The next day, I went to reception to charge my mobile and decided I'd like to write in my notebook while waiting. I didn't have a pen. I went into the store and asked if they had a pen to purchase, no. So I asked if I could borrow one of the million they had. I was in the process of buying a $10 scavenger hunt kit and was sitting outside while the mobile charged. The rude receptionist from the day before ACTUALLY HESITATED and did NOT want to lend me a pen after I'd paid for 3 camping nights, 2 bags of wood, multiple treats, drinks, and more. (Let's not speak of the cabs and gear outside of what I spent with Rideau Acres). The girl finally allowed me to use a pen but not before asking me how long I'd be with the cheap item and behaving like I was asking for her first born child. ---- I didn't even want nor used the scavenger hunt kit. Later that day, reception informed me that the boat attendant was there until 6. THEY DID NOT TELL ME THAT I MUST GET THE WATER VEHICLE BY 5:00pm! We showed up at appx 5:10 to get a peddle boat or motorboat but we're unable to get the device after 5pm, if even only for a half hour. HAD I KNOWN, we would have arrived sooner. The boat was part of the entire trip plan and being inadequately informed deeply affected the quality of my Daughter's first camping trip and my plans and expectations. That very afternoon, I had called reception to ask if it was ok for them to let the cab in, they said they would and it was no trouble. When the cab driver arrived and went into the office, no one was in the office ( the cab driver said). I called reception, they said the cab driver was not there. I called the cab company and they told me that the driver was in fact at reception. It turned out that another camper had to use their key fob to let the driver in. At that point it was 8:20pm, my tent was down and I had no shelter for my daughter or dog. If the driver left, the company wouldn't have sent another vehicle and I'd have been trapped in the darkness without a proper setup. My Daughter was scared and sick, we couldn't stay another night. We did have a nice time in some ways, but it was not even close to what I planned and paid about $500 for (after gear, travel, resources, and fees). Additional notes: There are no grates nor rocks at most the sites fire pit (we were unable to cook our food properly and sadly mostly ate chips and bread with burnt "grilled" items The beach requires that swimmers wear water shoes. My Daughter's feet are lacerated because we were unaware of this Most the staff were nice. Variety of site types (waterfront, woods, sunny, shady, Lots of neighbours, few neighbours, etc) is great Prices of the water & snacks are fair The duck pond is the highlight! read more

Pam the owner is completely and utterly rude! I called to ask some questions and she hung up on me. she proceeded to call me a liar and was yelling at me. Stay far away from this campground. I had called to see if I could spend lunch with my mom for her birthday. My parents booked this campground so that my brother and I could come and spend the day with them. so today I don't get the pleasure of spending the day with my mom thanks to this rude woman. my parent are military and are on the road a lot so spending the day together when we can is important. So all my military friends and family the way they treat you is disgusting. Stay away! read more

Stopped here after a long motorcycle ride looking for a place to put our two person tent. Upon talking to the staff they indicated they had no space for us in an unserviced site. We could only stay on a serviced $50/night site. Horrible customer service. I would not recommend this place. read more

My husband and I were passing through town and wanted to stay here for the night. The woman at the desk said that they were full, but for $50 we will put you somewhere. What a rip off! We are not going to pay $50 to sleep in the parking lot or somewhere they can squeeze our tent! Yes a tent not an RV! This place isn't even stocked like a KOA would be. Ridiculous, we are finding another place to stay. read more

The campground is located closely to Kingston and is very clean. The lake is very nice and has clean water, but is filled with weed and the beach is saturated with bird poo. The large swimming pool that goes up to 3 meters deep is clean, unfortunately the pool only has a small capacity and becomes easily full during the weekends. Another downside is that trains tend to pass day and night which blow their whistle when passing by. Also, the free wifi is slow and only available at the pool and main building, but it does work. read more

This is a beautiful campground with easy access to Routes 401 and 15. The view of the lake is breathtaking. Two swans were swimming on the lake every morning. There's a nice little pond with ducks, geese, chickens, and Guinea hens, and peacocks roam the grounds. The store is well-stocked. There's a large clubhouse that they call "the hall". The large pool, with lifeguard, is behind the hall. There are, however, lots of problems here. The main dirt road has nasty speed bumps that sneak up on you because they are not marked. Once you get past the main road, the other dirt roads throughout the park are narrow and winding, and it was very difficult to maneuver our 36' Class C. The sites are level, but the sewer hookup is so high off the ground we couldn't raise the hose high enough for the sewerage to run through. We had to stand there holding the hose up to drain it every time we dumped. The water pressure is very low. The trash and recycle bins are always overflowing; the smell is horrible and it attracts skunks. You cannot have your mail delivered here; you have to go to the main post office in downtown Kingston for general delivery. The wifi, which is free, is only available in the store. The laundry costs $3 to wash and $1.50 to dry (if you use high heat; if you use perma press, they don't get dry and you have to put in more money). Besides all of that, the people are rude and act as if you're bothering them if you ask a question (such as "Can we get our mail delivered here?"). Did I mention the trains? You hear their whistles all day and all night. We don't intend ever to return to this campground. read more