DO NOT BUY FROM THIS STORE!!!!!!!! The so called "manager" of the store is an absolute joke! He is a complete liar!!!! If you are thinking about designing a ring, you better have nothing but time. Rings that he say will be done by the "promised date" will be 2-3 months late. He will also leave you completely in the dark while your ring is being made. Emailing and calling will do you no good. You will have to physically walk into the store before he will talk to you about your ring.
I had my ring made from this store. Jared helped me design it and everything. However, he told me the ring would be completely finished in 2 months. I got it in 5!! I called and called him asking him to give me updates, but received no response back. After getting my ring, I had to checked by another Jewelry store in Sioux City. While they were cleaning my ring, it turned BLUE!!!! After just about having a melt down, they told me they would fix it but still wondered why it turned blue. They then put it under their microscope, they found blue molding from when the ring was being made. Meaning when Jared got my ring back into their store after being made elsewhere, he didn't even bother to clean it. My fiance spent over $10,000 for this ring which had blue molding in it.
He will also "forget" to tell you about the Riddles guarantee which is posted on Riddles corporate website. The guarantee states that if you bring your ring in every six months to have it inspected, they will stand by their guarantee. However, if you did not think to check on the Riddles website, you would never know about it!! Therefore when you do want it inspected and you have exceed your 6 months, you will not have coverage on it.
So again, do NOT buy from this store!!!!!!!! read more