They made an appointment to come measure our shower opening to give us a quote.
They never showed.
When I called them I was met with lots of laughter over the phone. Then lots of excuses for blowing off the appointment.
I told them they did not need my help dealing with their issues of blowing appointments, and I hung up. No heated words, no profanity, just normal voices.
Then this text message arrived: "Rick takes great care of his customers, but he also respects his employees. Please feel free to take your business elsewhere. We will not accept any form of disrespect from anyone. Thank you kindly, Jill @ Rick's Glass"
Okay. Will do. read more