I had Rick replace the windshield on my neighbor's Lexus CT200h while my neighbor was away on vacation. He did an absolutely EXCELLENT job, from start to finish. He was extremely helpful on the phone when attempting to order the correct windshield for the car (there are three, depending on options). He showed up ON TIME, with the RIGHT PART and went to work! I watched the entire process. A windshield replacement is much more complex than I would have guessed and it quickly became apparent that Rick is HIGHLY SKILLED at what he does...and he has all the special tools and materials required to do the job RIGHT the first time. He's very personable and professional and CARES ABOUT THE QUALITY OF THE WORK HE PERFORMS. I'd hire him again in a heartbeat. I give him my STRONGEST personal recommendation!! I've attached a few photos of the new windshield Rick installed below. read more

Ricks Auto Glass - Lexus CT200h new windshield Rick installed. - Auto Glass Services Near Me - Kansas City, Missouri

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Rick replaced my windshield on my truck. It leaked terribly on the first rain. He had forgotten a wire from the original windshield and water just poured in. He did eventually return my calls and texts with very minimal concern and tried to seal and repair. Again, it leaked. Again he was not urgent or concerned. I had already paid him. Now it is still leaking and he does not return my calls or voicemails. Do not use his services. read more

Fast and very affordable. I have used Rick many times and exceeded expectations every time

Rick is the best. He came out with a planned appointment and handled our windshield replacement. He did it quickly and was so professionally. Would highly recommend his services. read more

Rick came to my home and in 45 minutes fixed my windshield with a good brand of glass, did a fine job which I watched, and was very reasonable - much less than Safelite. He has been in business for 18 years in Franklin. I don't know what more positive could be said about him and his business. Wish I knew more local business owners like him! read more

I have a 2008 Nissan Armada that picked up a chip that eventually spidered and needed to be replaced. I called Rick and he did come to the house to do the work. However, he failed to properly re-install the trim around the window which leaves the possibility for leaks. I called the number listed on Rick's card, no answer, VM. I asked him to return my call to set up a time to re-do the trim. No call! I called on Saturday, no answer, VM. Same scenario. I called on Tuesday, no answer, VM. No return. I called today, Wednesday, no answer, VM. My advise is to be very vary. Rick talks a good game, but talk does not equal results and the results are unacceptable. read more

My first appointment was scheduled for Wednesday and he did not show up or call. I called him 30 minutes after the scheduled time and was told he had written it down for the following day. Our appointment time on Thursday came and went with him again not showing up or calling. I finally heard from him 2 hours after the appointment time. We rescheduled again for the following morning. He again did not show up or call. I'm very disappointed as this business came highly recommended. Also, I wasted my time waiting and rearranging my schedule. Lastly, he appeared very unconcerned with how his lack of professionalism impacted me. read more

Terrible I have used him many times but i get one problem with a leak and have tried several times for months and he will not return text or calls. Very dishonest, trust me cheaper is not always better....run trust me run read more

Worst. I had a scheduled appointment and he called me 3 hours late and asked me to meet him at Advance Auto and he would do the repair there. I had a sinus headache so asked to reschedule the next day for early afternoon. He had not called or showed up by 4:30' so I called him. I got his voicemail and left a message asking if he was planning on coming and to call me. He never responded. I have another quote from another company and they have quoted $100.00 LESS than Rick's quote. I have never before done a Yelp review but I feel Rick's lack of respect for my time spent waiting for him to show up 2 days in a row plus the lack of professionalism on his part warrants letting other prospective customers know this seems to be a habit of his. Others also had him do a no show for a scheduled appointment. I would actually rate him a ZERO stars...... read more

My car was broken into on a Friday afternoon and there were no other shops that were going to be able to fix my windows last minute, until I called Rick. Rick drove to Nashville at 5pm rush hour to pick up the glass for my car from the warehouse. He met me at my house to install both of the passenger windows that were broken into by some idiots at the dog park. When it was all said and done, I was blown away by how professional and sincere this guy was. He turned what could have been a weekend ruining event, into a pleasant experience. And I was able to go through my insurance. I would highly recommend Rick for any window repair needs. Thanks again! read more

My husband had a small crack in his windshield that was repaired before he bought it, but the repair was very badly done. We found Rick through a internet search and called to make a appointment. He is very polite, responsive, and does the job super quick and flawlessly. We couldn't be happier! Highly recommend and will look for him in the future for any glass repair needs! Thanks Rick! read more

Rick has replaced couple of my windshields. Excellent service and pricing.