Bought a new three stage cub cadet snow blower from them. Couldnt get shear pins in a snow storm,had to order wIt a week. Not told about pick up drop off Seventy five dallar charge even though warrenty work. Suprise ,suprise. After u pay twelve hundre for a peace of equipment u think they would be a better warranty. Parts covered,labor not.used it six times ,broke auger cable,burnt belt. Machines not what they advertise. Buy a areins i did,its awsome read more