I filed a Better Business Bureau complaint against this business but they do not respond to BBB…read more Also filed report with state Attorney General and Jefferson County Sheriff regarding this business run by Ivan Molokoedov.

We had a good experience with Refrigeration Experts. Our oven stopped working, and Ivan was the…read moretechnician who came out to help. He quickly diagnosed the issue, got it up and running again, and even provided the part number we needed to replace the knobs that we needed. Helpful, professional, and knowledgeable!

This business is a fraud It is committing robbery onto…read morehelpless victims in our community It slimed into getting access to our house And took 300$ for parts to be ordered Now phones all go to indirect And girl who set up appointment is claiming she is just marketing DO NOT USE THI COMPANY

Fast service, fixed issue quickly, very professional, i…read moredidn't really know how much it was going to cost until it was fixed. It was a little costly for the amount of time he spent, but its working

Steve has been in the sprinkler business for many, many years and I am sorry I just met him because…read morehe does a great job and is very fair with prices. He could have had me do something that someone else recommended but he told me I did not need that repair just yet! Honest, goes out of his way service wise, and knows what he's doing.

I saw the good reviews on Paul and Tubby so I gave him a call, he got back to me within an hour or…read moreso and I told him about our screeching Whirlpool dryer. We got an appointment for a few days later - he's a busy guy - and he showed up on time and got right to the job. Parts are on backorder for mine but fortunately he had the one part with him that it really needed, a new roller for the drum, and in about 90 minutes he had it done. It's not cheap, about $230.00 for the on site repair but it's usually your only and best option. And you could not find a more pleasant, honest and diligent repair service. I believe the work comes with a 30 day warranty which is very reassuring. Highly recommend!

Nice guy, flexible and knowledgeable. Would hire him again. Maybe a little high in cost for a…read morediagnostic but insurance was paying so I didn't mind.

Our dishwasher wasn't drying the utensils after wash. We reached out to HVAC & appliance repair…read moreguys and Oleksiy responded very quickly. He was able to diagnose the issue and fix it quickly. Very prompt, professional service and reasonably priced.

The HVAC team was communicative, helpful, educational, and transparently priced…read more While we didn't get our issue fixed, they helped us figure out what it WASNT and gave us insight on things we can try. I'd highly recommend them.

Five stars isn't enough!…read more Three days before the Fourth of July, our outdoor barbecue completely failed, and we had over 30 guests coming for our holiday celebration. I thought we were going to have to replace the entire grill. Promise Appliance truly lived up to its name. They rearranged their schedule, came to our rescue, and essentially rebuilt our barbecue for a fraction of what a replacement would have cost. A special thank you to James Ferguson, the technician. He was knowledgeable, professional, and determined to get everything working again. His expertise and commitment were outstanding. More importantly, the entire team at Promise Appliance demonstrated exceptional customer service. In a world where great service can be hard to find, they exceeded every expectation. If you need appliance repair from a company that genuinely keeps its promises, I highly recommend Promise Appliance. They saved our Fourth of July celebration, and I couldn't be more grateful.

I had a wonderful experience with Promise. My washer was fixed pretty quickly and the technician…read morewho did the work really knew his stuff. I'll definitely be trusting them again with any future issues.

I reached out on Yelp about installing a Bosch 300 Series dishwasher, Wyatt answered right away and…read morealso responded quickly when I texted later asking to reschedule to an earlier date because the unit would arrive sooner. He also answered my questions about what would be needed for hard-wiring the dishwasher and offered to switch it to an outlet plug for $125, which seems like a very fair price (I ended up not doing it since Bosch provides a junction box adapter for their dishwashers, but it's nice to have had the option). Install was great, everything seems to be working smoothly and he also figured out why the old unit was molded when I moved in (it turns out the drainage tube of the old unit had been inserted too far into the U-bend drainage pipe, so one end was perpetually in the wastewater standing in that U-bend, yuck). New dishwasher does look just a tad crooked under the counter but the unit is of a somewhat different size so this was likely inevitable, the old one had to have a custom bracket installed to straighten it out. I also really appreciated that Wyatt went through the features/demo'd the dishwasher model for me, there were a couple things I definitely would have missed on my own and he also explained to me about rinse aid, which I've never used before but this dishwasher model needs. Service was $215 total including hauling away the old unit, so actually slightly less than it would have cost to have the installation done by Lowe's (and I'm sure he did a better job). Thanks for the help and would hire again if I need another appliance installed!

Amazing communication! So easy to schedule with lightening fast responses…read more On time with very high quality work. Could not be more pleased with my installation. 5 stars start to finish! Call him for your project NOW!