This review is long overdue. I cannot thank Dr. Kiringoda and his team enough!! He significantly…read moreimproved the hearing in both of my ears from otosclerosis after the birth of my son in 2001. I've worn hearing aids for 24 years by total necessity to work and live because of this disability. After two successful surgeries, I can carry on conversations, workout and talk with people, hike and swim without fear of ruining my expensive hearing aids. It's miraculous!! I knew from my first meeting with Dr. Kiringoda, that I could trust him completely. He is kind, patient, caring and clearly experienced, but also humble. Excellent bedside manner compared to a surgeon I met with 20 years ago in SF. I can't recommend Dr. Kiringoda highly enough...he improved my quality of life in a way I didn't think was possible. Thank you!!!

I'm a 36 y.o. female. My worsened/more acute hearing loss issues spanned about two years by the…read moretime that I got surgery, and a year and a half before I met Dr. Kiringoda. It was a really hard time. I had a couple of other ENTs unsure of the root cause, with imaging showing no issues, etc. Those ENTs mostly pushed for keeping my newly acquired hearing aids and not pursuing surgery to better my hearing on its own. I finally met with an ENT who recommended the right imaging and then referred me to Dr. Kiringoda, whom he highly recommended. When I first went in for a consultation, Dr. Kiringoda and PA Rachel (who is also awesome) spent a lot of time with me. He looked at my new CT with me and explained what his plan would be for surgery, targeting the exact cause of my hearing loss. Additionally, he would explore the middle ear to ensure there were no other issues and be prepared if anything else came up during surgery. He thoroughly explained the procedure and what to expect. Small Note: He spends considerable time with his patients, so appointments sometimes run behind, but it's all good because his expertise is worth the wait! I got surgery done by Dr. Kiringoda in August 2025, where I underwent an Ossiculoplasty, in which he placed a prosthetic due to erosion of the long process of the Incus bone. After my surgery, I experienced minimal pain and no complications. It was clear about a month after that my hearing was improving, my tinnitus was decreasing, and the numb feeling in my ear was mostly gone. By two months or so, my hearing was exceptionally improved. I am so grateful to Dr. Kiringoda and his excellent team both before and during surgery. I felt well cared for and still do, knowing they are in my corner if something else transpires with my ears. I highly recommend Dr. Kiringoda and PA Rachel Brown, and I have told several people who have asked me for a reference for a good ENT.

Identified an issue that other ENT had missed and was driving us crazy for 4mo. Very patient and…read morenice bedside manner

Very competent personable genuine ENT that is easy to discuss issues, asks questions to ensure…read moreunderstanding the patient and still manages time extremely well!! Efficient yet never rushed, after summary notes extended her care for additional knowledge, a sign of experience. Office was equally efficient and thorough despite my being late and appreciated my calling ahead to inform them.

Dr. Sean Wang is great. I am not sure why he got reviews less that 5/5…read more I went in to get a hearing test when I woke up not hearing out of my right hear. When the hearing results came back from the kind Administrator she were in to tell him how back the results were. He gave up his lunch to squeeze me to treat my ear so I can minimize the possibility of permanent hearing loss. 5/5 - Caring and thoughtful 5/5 - Knowledgable in explaining situation 5/5 - Communication was great as he gave me what options I had moving forward to resolve the hearing issue and he replies back to the communications that I left online for him. 5/5- Precise and careful when he administer the injection to my ear and minimize the pain. 5/5 - Great follow up. He is honest and direct. I would highly recommend him. This doctor is not what the other people describe. He took his time with me. Thank you Dr. Sean Wang for helping me out during an extremely stressful situation.

Dr Sean Wang is a very caring and understanding doctor. He was very patient with my kid who was…read morehaving a ear pain. He is one of the best ENT doctors in the bay area and has always been very prompt and accommodating for his patients. We are really glad to have him as our ENT doctor.

Ever since summer 2018 - I struggled to breathe quite often, especially during allergy flare-up…read moreseason. And throughout the years as I enter my young adulthood I've encountered many instances where I had difficulty breathing which affected my day-to-day life. Recently I decided to move forward with seeing Dr. Epstein who proceeded to examine my nose and diagnosed the fact I had a deviated septum. Unfortunately, it was not something medication could be used as a treatment plan. Fortunately, we were able to determine surgery would be the best treatment plan moving forward. During my consult/establishing of care appointment - he was able to ease my concerns regarding the surgery and answer any questions I had moving forward. During my post-op recovery period - I had moments of concern due to some symptoms I was experiencing. Dr. Epstein and his medical assistant, Rosie, made sure that I was taken care of and that my symptoms are addressed. And now that it's been about 1-1.5 weeks with my post-op recovery I'm slowly noticing more and more improvements in my breathing. I am so so grateful to have a surgeon/specialist like him. So if you are looking for a great ENT specialist then Dr. Epstein would be a great pick!!

Nice doctor but does not really posses confidence or intelligence. When I saw him in the fall of…read more2018, he didn't tell me anything I didn't know already. I wouldn't avoid at all costs for an office visit but not sure I'd feel comfortable having him perform surgery on me. He said "nice to see you again" when he never met me before, which isn't the worst thing to say, but kind of gives off the impression that he didn't know who I was...or at least that I never saw him before.

Dr Pierce is a very experienced surgeon. I had a total thyroidectomy due to the multiple malignant…read morethyroid tumors with no complications from surgery. He certainly did a great job in removing the thyroid gland with a deep grown tumor without damaging any other tissues. He made sure that everything is on track after surgery by following up regularly for several days after releasing from hospital. He took a good amount of time to answer all my concerns and questions before surgery since it was my first major surgery in a highly sensitive organ which I was nervous about. The scar healed very well over a period of a week and I got back to my normal routine in less than a week.

I am so fortunate to have had Dr. Pierce as my surgeon for the thyroidectomy. He has excellent…read morebed-side manner, very reassuring, and clearly an expert at what he does. Considering how busy he is, he took time to respond to all my messages promptly. Most importantly, the surgery went perfectly, with an incision/scar no more than 2 inches long.

Dr.David Stone did an amazing job with my ear piercing issue…read more It healed in 4 days. Thank you doctor.

Excellent ENT surgeon. Pleasant. Knows his stuff. Very experienced. Highly recommended.read more

I have received nothing but great care at Costco Hearing in Livermore…read more You never have to worry about any issues with your hearing aids, which can be a very frustrating experience for the hard of hearing. Excellent customer service!

I recently worked with Wahiba and purchased a pair of hearing aids from Costco in Livermore. I had…read moretrouble adjusting to the new hearing aids and using the app and went back several times. Each time (and there were several), Wahiba gladly assisted me in any way she could; I was treated with kindness and respect every time. On one occasion, she even called Costco's technical support to address an issue I had. The rest of the staff is excellent too. If you have to leave a message, you will get a call back. Hearing aid cleanings can be done while you shop.

Doctor doesn't respect patients' time. After half an hour waiting, I was told I need to wait…read moreanother half an hour. If he wants to take a lot of time with patients that's great, but he needs to budget extra time between patients for that. Otherwise he's clearly demonstrating a lack of care for other patients who are waiting over an hour. Find a doctor that respects your time.

Dr Hinrichs stepped in on short notice (i wasn't even his patient) , treating my serious postop…read morecomplications right in his offfice. This avoided a second, risky surgery. When other doctors heard how he had treated me (without surgery), they were amazed, He then arranged my admission to hospital, coordinating the different medical teams to ensure my recovery. His is a wonderful doctor: resourceful, patient, compassionate. And a very nice person.

I have had another procedure done by Dr Lonergan. I started having nosebleeds again, a problem that…read morehad been especially bad when I was a child. Back then, I was told that my blood vessels were too close to the surface. I would usually bleed from the left nostril. So when this problem bothered me again, I told my PCP, who referred me to Dr Lonergan. I told him about what the explanation of my nosebleeds had been when I was a child, asking if there was any truth to it. He said there was! I had a blood vessel that was too close, and Dr Lonergan cauterized it. Since then, I have never had a nosebleed. I also saw Dr Lonergan in September 2024 for a differential diagnosis. Since April 2023, I had been having problems with spells of vertigo lasting for hours, occurring out of the blue, and keeping me in bed, but nobody knew exactly why. My PCP and an urgent care doctor suggested that my blood pressure was dropping too low, and I started measuring it, but I did not find a correlation between these episodes and blood pressure. In fact, I could have an episode at 110/70 and then feel fine at 90/60. Finally, during an urgent visit, a primary care physician referred me to Dr Lonergan to rule out inner ear (balance) issues. Dr Lonergan examined me, found nothing wrong with my inner ear, and gave me a handout called "Vestibular Migraine." The handout described some of my symptoms very well and even mentioned that children who are car-sick often go on to develop migraines. indeed, I was this kind of kiddo, and even now, as an adult, I get car-sick when I am a passenger on narrow, meandering roads in the hills. So basically, in addition to my regular classic migraine with a headache that started when I was 3, I now have a second type of migraine called vestibular or vertiginous, and the neurologist to whom Dr. Lonergan referred me confirmed the diagnosis. But it was Dr. Lonergan who first suspected the true cause of my problem 17 months after it began, and before seeing Dr. Lonergan, I had seen many doctors who could not figure it out.

Dr. Lonergan is a fantastic doctor. Each time I have seen him, he has diagnosed my ear problem…read morequickly and treated it. He explains every detail. I highly recommend him.

I saw Dr. Zeme on the recommendation of my PCP, who spoke highly of him. He stated "This is who I…read morewould send my sister to". I had read the negative reviews and I had prepared myself for what I thought would be a very short and dismissive visit. I have worked in healthcare for over 26 years and I am very familiar with these types of providers. I am honestly confused at the other reviews. Dr. Zeme and his staff were very friendly. Other than the intake questions, blood pressure, and temp check, Dr. Zeme handled the entire visit himself. He was personable and even cracked a few jokes during the visit. He checked the problem area and sent a prescription to my pharmacy. The problem is completely resolved. I did bring up another side issue. He did redirect me to the main issue that I was there for after letting me know the side issue is a non concern and the treatment would be more harmful than letting it be. Being in healthcare I understand refocusing on the main issue due to appointment time and insurance reimbursement. If you have more than 1 issue, let them know when you make the appointment so they can schedule the appropriate amount of time. Sometimes you need to come in for another appointment if you have a laundry list of problems. It is standard to address the top 2-3 problems in 1 visit and reschedule for the rest. Bottom line, I thought the whole office was great. Dr. Zeme knew what my diagnosis was immediately and all it took was a prescription to fix it up (I was worried it needed a biopsy).

The office did not handle the appointment properly. The place is very busy, and my first…read moreappointment was scheduled two months out. After waiting that long, the staff called just a few days before the appointment to reschedule it for the following month. After another long wait, and again just a few days before the appointment, the office called to cancel because an interpreter was unavailable. They refused to use AI translation tools or translation devices, and they would not accept an interpreter by phone or video call. They insisted on using only an in-person interpreter who was familiar with medical terminology. I understand how busy this office is, but if an appointment needs to be canceled or rescheduled, could you please do so as soon as possible? Calling only a few days before the appointment definitely wastes our time. If I had known earlier, I could have made an appointment with another ENT doctor.