Be aware of these guys and their empty promises.
Chris Winans was my tax preparer here. I came to this establishment because they seemed legit. Upon dropping off my tax documents to Chris I told him my books were a mess because I had let them go when I had three deaths in my family. Several months went by and I never received any communication from Chris. I thought he would have questions and need some more banking information or something. He was also supposed to file for a solar panel credit and look into the ERC for the business. After several months I reached out and we met to discuss my taxes. He was very rude to me and when I mentioned that I had a great tax preparer in the city I used to live in but they didn't look into the ERC the prior year and he told me "because I gave them a pile of shit". I was highly offended but I kept my cool because he has all my vital information and I was running out of time to get the return sent. When it came time to sign the paperwork to e-file we were rushed at the very last minute. They had my address wrong and I let them know via email where I got a reply saying they'd fix it. Fast forward to the beginning of the year. By this time I haven't heard anything from Chris. I needed my return so I emailed asking for it. They said I can get it but I also needed to know if they filed for the ERC and if so I needed my amended taxes as well. They would not answer me regarding the ERC or the amended taxes so I decided to call. I also decided to let the secretary know of the trouble I had with Chris. Lynnette the secretary listened to my complaint and sounded like she was sympathetic to the situation. She said she'd look for my return and get back to me. When she got back to me she sent me a nasty email and told me she will not mail me my copy and will not give me an electronic copy that my husband or I would have to physically pick them up and we owed $1000. I sent my husband down there to get the paperwork and pay the bill. My husband told Lynnette to let Chris know he didn't care for the way he spoke to his wife and Lynnette called my husband a coward and told him to tell him himself while she handed him a business card. When my husband called it just rang to the office and she answered.
Needless to say, we paid the thousand dollars, but never received an itemized invoice that I requested. The tax return was falsely filed. Chris never got the rest of my banking information to be able to finish the tax return. After getting our actual copy of the tax return, we realized that not only was our address still incorrect, but our birthdates were incorrect as well. There were many mistakes on the return, and he never filed for my solar panel credit. Thank goodness, he never tried to file for the ERC, because after taking my paperwork to a real expert, they explained to me how a lot of people were getting in trouble for trying to get that Tax credit for businesses. For any business that had a payroll company processing their payroll, the ERC credit was automatically credited to the business through payroll.
My experience with this company has been nothing but a nightmare. They will not return my email and they will not supply an itemized invoice or my electronic file number so I can check my return. None of that information was on my return. I will be filing a report with the IRS. read more
