Awful, awful customer service. We used the company for three separate bedrooms - spending a substantial amount, for it to fall apart after just five years. We were met with the response 'there's nothing we can do' and 'glue it yourselves', which is just so unacceptable - they didn't even offer to discount a new service. I've never been so outraged by a company before - I highly suggest avoiding them if you don't seek disappointment and wasted money read more