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    Reynolds DC Edward

    5.0 (3 reviews)

    Services - Reynolds DC Edward

    Chiropractic bodywork

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    4 years ago

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    Galbraith Mark, MD

    Galbraith Mark, MD

    3.9(33 reviews)
    2.0 mi

    I was a patient of Dr. Galbraith for five years and always liked him as a doctor. Unfortunately,…read moreI've continually struggled with his staff and the overall management of his office. His daughter still works there, which makes it very uncomfortable to express any concerns or frustrations. I often felt that no matter what issues arose, I couldn't speak freely without risking tension or being treated differently. I was originally referred to this practice by a neighbor who spoke highly of Dr. Galbraith at the time. However, that same neighbor left his practice years ago for the very same kinds of issues I eventually encountered -- primarily poor communication and disorganization within the office. Dr. Galbraith was fully aware of my complicated medical history -- including surviving a coma and dealing with PTSD -- and I had trusted him with some of the most difficult parts of my recovery. A few years ago, he hired a new assistant who, while polite, has significant communication issues. She is extremely shy and often misunderstands information, which repeatedly led to confusion and delays in my care. Despite this, I remained patient and said nothing. Then, about two weeks ago, I received a letter from his office stating that if I wanted "better and faster service," I would need to pay $250 per month -- in addition to my insurance and co-pays. That was the last straw. I decided to find a new doctor and began transferring my care immediately. Before leaving, I needed one final prescription refill. Unfortunately, the same communication breakdown occurred, and I went several days without medication, which left me in severe pain. I called the office upset -- understandably so -- especially given that Dr. Galbraith himself had diagnosed me with PTSD and was aware of my emotional struggles since my coma. Instead of showing understanding or professionalism, I received a letter THE NEXT DAY stating that I was being dismissed as a patient. To say I was disappointed would be an understatement. After five years as a loyal patient and one emotional phone call born out of pain and frustration, Dr. Galbraith chose to cut ties rather than show compassion or accountability. Ironically, I was dismissed for symptoms related to the very condition he was treating me for. While I have since moved on to a new physician, I feel it's important to share this experience. BE AWARE that this practice now charges $250 a month for what they call "better service," and that genuine understanding and patient care may not be part of that package.

    There isn't enough space or time to detail all of the wonderful things I have to say about…read moreChantelle and Dr Galbraith. My boyfriend and I have been patients here for close to 20 years and receive top notch care all the way around. We feel so blessed to have had such an educated doctor who truly cares looking out for our health and wellness.

    Reynolds DC Edward - physicians - Updated May 2026

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