Always short staffed. Self check out is a joke. Hire more staff. If you expect self checkout to…read morework then have staff available for problems.

Nice people convenient but the savings really happen when you get an optimum card, if you don't…read morehave one then you definitely want to check it out on the app.

Absolutely NOT! They argue with my family doctor about the timing of my meds, It takes so God…read moredamn long to speak to a pharmacist or to get your own medications, Senior citizens squirrel away their meds and get more, They should be triaging prescription orders and getting rid of those orange prescription bottles like my new pharmacist that uses a cardboard cover package doe meds. No more of the orange prescription bottles that do not break down ever in the landfills, Any one on long term meds should be on blister packs that can be delivered to the home address and be monitored for how much someone is taking..

I will give this Shoppers Drug Mart some love. The ratings seem low and I had a good experience…read morehere. On my first full day in Ottawa, I did what I normally do on a Saturday morning in Markham. I hit SDM. It was a Sunday, though. I needed some vitamins and I simply love to browse. This store has been there for a while. It does have a excellent candy and snack aisles. I was pleased with the KitKat and Aero varieties. I like Squishmallows. This store had more selection than I have ever seen in my life. There was an owl Squishmallows neck pillow. Who knew? I got my vitamins and a six-pack of Diet Pepsi. I paid for my purchases. The woman at the checkout was cheerful. I left happy. There is plenty of parking in this plaza. This SDM is next to Metro, so expect a wave of customers and cars. (225)

The owner at 298 Richmond Rd. (Pharmasave) has a private security company giving out parking…read moretickets to customers that visit their establishment. If you go to the postal office located inside the same building as the pharmacy, you get a ticket. How can they differentiate between a customer that goes to the postal office and/or pharmacy for business in the same establishment. Their argument is that the sign in the parking lot states "Reserved Pharmasave Customers ONLY" Their website advertises the following: Westboro Pharmasave is independently owned and operated and has served the Westboro community for almost a hundred years. In addition to being a full-service Pharmacy - Westboro Pharmasave also provides a Postal Office; General Convenience sand many other services and products to meet your every need. Their website clearly states the postal office is part of the establishment: At Westboro Pharmasave, our professional team offers a variety of services: * Postal Outlet * Customer Special Orders * Stocking Fittings * Coagulation Consultation * Specialized Geriatric Care * Blood Pressure Monitor * Disease State Management * Compliance Packaging * Delivery Service Anyone else experience the same issue? A person ahead of me received a ticket who went inside the establishment. I'll be reaching out to the property owner in Whitby Ontario & the CEO of the company. The private security also at fault for issuing chintzy parking tickets to paying customers is wasting City resources & court time. Too bad you can't give a zero-star review, if you are a paying customer, you will receive a ticket, I don't recommend doing business at this establishment. The pharmacy owner promised to have the ticket reversed & hasn't to date.

I'm glad that this pharmacy is still around even after the opening of the Shoppers Drug Mart across…read morethe street, a few years ago. I always root for the underdog and in my heart I want to support the smaller businesses over the huge conglomerates. However, at the end of the day I am looking for good variety, low prices and products that haven't been sitting on the shelf for ages. So I will go to this Pharmasave for some items and Shoppers Drug Mart for others. This Pharmasave has a great Organic/Natural Foods section. There is a lot of variety, the turnover is decent, and while the prices are high, they are comparable to Natural Food Pantry, Kardish, and other such "Health Food Stores". They carry some local brands too. This Pharmasave also has a good greeting cards section, and they sell some unusual "last minute gifts" like purse organizers, pretty pill storage containers, and some cool kitchenware. Their cosmetics section is sad. It is very small with hardly any variety. The prices are high for drugstore brands (they rarely have good sales on their cosmetics) and I have never actually seen anyone purchase cosmetics there. I would be afraid to buy makeup there out of fear that the inventory is old. There is a post office in this Pharmasave (there is no post office across the street in the Shoppers Drug Mart). My review is just for the "retail" part of the store. I have never used the drug dispensing services of the pharmacists here, so I cannot speak to that. Staff are generally nice. There is a parking lot at the back of the store. You can park free if you are going to the Pharmasave and will be less than 20 minutes. Otherwise, there is a fee for parking there. Some spots are reserved, so watch out for that.

Wtf!!! I called the shoppers at 3pm on a Wednesday to order my medication and the pharmacist tells…read moreme "no problem sir, we have your meds available and your meds will be ready same day tomorrow". I take 4 different meds so I made sure to specify which one to the pharmacist. Unfortunately I couldn't get in the Thursday since I had last minute appointments scheduled so I had to come back on Friday. I usually get a text for when to pick up my meds but nothing so I assume that it will be "ready" on Friday. I come on Friday at noon on my lunch to find out they filled out the wrong meds!!! There was only one pharmacist on the floor!!! The meds they gave me was one of mine (keptra) but not the right one. I look in the bag to find they filled out 3 months worth of the wrong one. As the pharmacist looks in the back to try in fill the right meds(cenoblamate), she tells me that there's only has 50mg tablets and not 100mg and that she only has enough for two weeks. Once done completing my order she makes sure to order more meds to get them as soon as possible . It's a new med for me and she tells me she can only give me 2 weeks worth of the 100mg pills at a time when they have them. Why am I aloud to get 3 weeks Kepra but only 2 weeks or less of cenoblamate!!! I always get the same problem every time I walk in to the pharmacy for the 3 months of kepra vs the rest of my meds!!! As we finish the debacle, she wanted me to pay for both bags even if iit clearly states that my work insurance pays for it!!! I was so mad to the point that I wanted to talk to a manager. There was no manager in the building!!! wtf!!! Was told that the 3 bank street location are used same management. So she had to call him personally to know if I can get my meds under coverage. After some technical asking back and forth I didn't understand, they got fed up and let me leve with both bags for free. As I walk out I notice only one cashier and one employee in the makeup department. Don't you guys have training on everything!? Like shouldn't you come help us cashier? I had the same problem for two months with my other meds vs kepra!!! wtf!!! There was another 15 people behind me. I can't hendle this!!! Hire more staff or get your fucken shit together or I'm changing pharmacies!!!

Excellent customer service and wonderfully helpful staff throughout the store. Always something on…read moresale and great points system. My favourite Shoppers Drug Mart.

Thank*You White*Cross*Dispensary,for your Fabulous*Service.The Pharmacy where my Chlorpheniramin…read moreis always available for an unbeatable price. Super Value All Around.Wonderful People who go the extra mile to help. Maria

Ordered hair gel. They sent the wrong one because they were out of stock…read morebut the web sight said they had 2 left. Very disappointed. Will never order from them again.

Worst Pharmacy ever!! don't call, They don't answer.. 45 minutes and still they don't pick up…read more.. not once, not twice but EVERY TIME!

The pharmacist is horrible here and has no customer service. agree with everyone else's reviews.read more

This location is very close to my home. I love going at eight or 9 PM to get a quick craving or…read moresomething. The store is pretty good. It's always clean and everything is nicely in stock and they have what I need.

This is the oddest Shoppers Drug Mart I've been to in ages. It's very old school, like many of the…read morestore were before the renovations and rebranding. The aisles make no sense (the shaving products were on the back wall by the pharmacy, but displays for other shaving products were in the bath aisle - huh?), and the service here was pretty awful. Once we found what we needed we approached the cashier who had her head in her hands and seriously looked like she was either in a terrible amount of pain, or she just hated life. You can imagine the lacklustre service we received. Since this is a smaller location they don't have the selection of bigger stores (especially in terms of food), it it was fine. All that said, we did get the products we went for and many were on sale, so that's good.

So I'm givin this one 3 stars instead of 4 just because their merchandise is pitiful compared to…read moretheir Québec sister stores Pharmaprix. Also their prices are far more ridiculous than Pharmaprix. Service wise tho, it's 5 stars they're super friendly and super helpful...and still respond to me in their cute broken french when i forget I'm in Ontario lol! I also like that it's conveniently easy to get to on my way to my sister's house. So overall 4 stars but 3 cuz of the price n lack of options.

The pharmacist who works in the evening has an ego issue. She is rude and has no understanding of…read morethe fact that her "customers" are actually paying her salary. Do not go here. Spend your money towards people who actually deserve it.

Small, but good variety of OTC meds and Natural Supplements. Staffed seemed helpful and friendly…read more They take Visa/Master Card but not Amex. Not much else to say about it. Had a cold and sore throat and needed some relief.

Better staffed than other shoppers locations, like the trash locations in Centretown…read more you can find help here if you need it, staff are responsive

The pharmacist named Lana is incredibly professional informative so helpful and patient. I have…read moreconsulted with her a few times and every time she's the same kind professional and today after her recommendation she walked me to the isle so I could find the product easily. Well done Lana and thank you for being more than a pharmacist. Best Regards Jocelyn Robert