This hotel is right across the street from a church whose bells toll all night long! If you have to…read morestay here request a room away from the church. Wish we knew better. We didn't get any sleep. Because we couldn't open the window and there is not control for the AC in the room, it got pretty warm at night. I am only giving it 2 stars because the room was clean and it's centrally located.

Friendly staff allowed me to check in early at 11a, and as a guest of my friend who was still at…read morework. That alone deserved 5 stars! Room is clean and spacious but more important that it's well-ventilated with cool air in this unusually hot weather in Switzerland in late September! No skiing during this visit... Hotel is a couple minutes from the train station, which I took from Zurich as my hubby flew back solo to the U.S. I decided to stay over the weekend to meet up with a friend in Bern and she and I will meet up with my college friend tomorrow... Bed was a king but could be separated into two twins which we need and got. bathroom was clean and has nice aesthetics! Room has a small beverage fridge, coffee pot, and hotel sleepers, yay! Great option while in Bern! Lots of restaurants and shops surrounding the area as well made this hotel the most convenient, and welcoming staff was bonus! 4.5 rounding to 5 for great customer service and special accommodations!!!

This hotel was so centrally located--we couldn't have picked a better spot for our 1.5 days in…read moreBern. The friendly staff helped in so many ways--they gave us a great tourist map, stowed away our luggage after check out so that we could see the city unhindered. Gave us advice on tourist spots to go to. Best of all--the hotel is literally 1.5 blocks from the train station. You literally walk down a pedestrian only street and take an escalator down one floor to the indoor train station (Bern's mall-like gathering spot with restaurants and stores). What could be more convenient than that? Truly an awesome place to stay!

The restaurant is attached to the hotel. Six of us came here with a pre ordered four course menu…read more The staff was very friendly and they spoke English. The meal was superb! The amuse bouche was bone marrow with mushrooms. The salad was colorful with an amazing mustard vinaigrette The beef was atop peas and pearl inions with the most amazing sauce. The chocolate dessert was simply the best !! Merci Beaucoup pour un repas incroyable!