Ann is very professional and knowledgeable. I moved to Iowa from New York and found Ann through…read moreyelp. This was the most pleasant tax preparation experience by far. I'm so accustomed to waiting 2 hours to be seen and have my taxes done, but this time even with my interest income, student loan interest payments, moving expenses, NY state and Iowa State filing, she did out married filing jointly taxes in about 20-30 minutes. The fee is really reasonably considering the complexity, accuracy, and timeliness. I recommend calling in advance and scheduling an appointment to meet with her to prepare your taxes. Ann herself is really nice, welcoming and I highly recommend her. She is fully licensed CPA and professional. I'm always on the look out for a great tax preparer and avoid the big chains whenever possible because those types tend to hire seasonal tax preparers who don't have CPA licenses.

Does not quote rate and bad communication with clients. I do not recommend this tax service l!read more

I have utilized Ward and Associates, and their predecessors, Musser Accounting for decades. Solid/…read moreTrusted/ Dependable accounts that provide an excellent service at a fair price.

I've been using Musser's for years for the business and personal accounting needs. The people here…read moreknow their stuff and you can bet they will not steer you wrong with advice. Looking for someone to do your taxes next year. Stop in you'll not be disappointed!! Looking for someone to take over payroll. They'll take on that headache gladly.

Small business that does a really good job compared to H&R Block and other major tax prep places…read more Good price and knowledgeable staff

Tax payer beware!! I have been going here since moving to Iowa 14 years ago. I have usually always…read morehad a pretty decent experience. I even referred my husband (then boyfriend) to their services even though he has been doing his own for years. He was pleased with the first year they did his taxes so we decided to use them again this year. This experience was less than acceptable. When we went to pick up our taxes the amount that was estimated for our return had changed drastically from what we were previously told. We emailed Kathy promptly regarding this concern to which she replied that there must have been something that had fallen off during importing them. We then emailed her 3 times following up for the correction to which she NEVER replied. My husband then called the office after having waited over a week for a reply from Kathy. Kathy wouldn't even speak to my husband on the phone and instead talked through the receptionist. Kathy claimed to not know of the issue he was referring to. This was impossible as she had already replied to one of his emails that had outlined very specifically our concerns. If you want someone who stands by their work and acts ethically, think twice before using the services provided by The Bookkeepers. We will NOT be going back and will be sure to tell our story to others in the area so they don't make the same mistake we did. Lesson learned. Professional companies are NOT always the way to go! If I could give them less than a 1 star rating I would because truthfully, that is what they deserve.