I went into this shop because I was curious and came out with a nice wool vest and the wish that I…read morecould afford the incredibly soft wool coat that I tried on. Service was super attentive and helpful. Yes these are expensive articles but -- you get what you pay for here and that's plenty in my opinion. Go in and check it out but fair warning, you might well succumb and buy!

Great store and friendly staff! Came across this place as we were walking around Passau, while our…read morecruise ship was docked. They have an excellent selection of leather goods. I ultimately bought a full set of lederhosen (socks, trachten, shirt and shoes). Great value for what I bought and I know its authentic. If I were to buy this here in the states (USA), chances are it would be made in china or a cheap knock-off. They also give you beer or coffee while you wait! If im ever back in Passau, I will be buying more from them. Too bad they don't ship internationally

I purchase several items from this place and wanted to take advantage of the tax free shopping they…read moreoffer. However, they did not provide me with the original receipt as required to get the tax refund. I had my tax refund reversed. I contacted the store hoping to quickly get the issue resolved. I told them I needed the original receipt per Austrian rules and they refused to provide it so I did not get the refund promised. This was the only store out of several other where the incorrect receipt was provided. Also, when I made my purchase they automatically converted the money to USD at 3.5% fee without asking me and my bank card would have done it without a charge. Other places I shopped at had provided me an option. Given the lack of support I received I would not recommend this place.

We were looking for a new bag. We purchased too much on our trip to Austria and needed another bag…read moreto bring everything home. We visited three other luggage stores while walking around old town and new town. We found Lederhaus to have the best selection of both hard case and wheely duffle bags. They also had a large selection of leather bags. I saw a work shop on the second floor, so it seems they make their own bags. The pricing was the same as the other shops.