Same old SH*T SHOW---just a different company decal on the HORRIBLE service trash removal. How tough can it be? Republic picked up yard waste and regular trash....but MISSED RECYCLING bins. Called Hills County---since REpublic claims no info concerning county residential.....called YESTERDAY---was told to leave bin on curb---Republic would be REQUIRED to pick up neighborhood TODAY---and be fined. Well....NOT PICKED UP YET---and it's getting late! Been on HOLD with fuck*ng county 45 minutes! BET YOU these jabronies leave it a FULL WEEK til next pick-up....wanna bet? Kiss me rump, REpublic...and Hills County---CRAPPY JOB performance. Fire an executive---things might change then... read more

They broke our Recycle bin on 2/1/2019. Our video cameras recorded the whole thing. They broke it and rode off. We called Republic customer service and was told they can't replace it until 2/14/2019. 2 weeks later! They said we needed to put it out in the corner that day. 2/14/2019 we put the embarrassing broken recycle bin out all day (it was not a trash day so it stood out in the neighborhood). It never got replaced. We called to see what happened and they told us that Republic is backed up and couldn't replace our bin that day, but to put it out next Monday 2/18/2019 (Presidents Day) and it will be replaced. Never happened. We have no idea when we will get our wheel-less recycle bin replaced. To make matters worse, I asked if we will get a brand new bin and they said they have non new bins so we will receive someone else's old nasty bin. Horrible customer service. Hopefully Hillsborough County will not renew Republic Services contract unless they clean up their act. Republic can't seem to keep up and the workers have the nerve to ask for holiday tips when they will damage a trash can and not say a word. read more

Republic Services - Republic broke our Recycle bin and just kept rolling. Wheels and lid damaged. - Recycling Center Near Me - Tampa, Florida

0 Starts. As every other review states, this company doesn't even begin to understand customer service. It really is hard to believe they have customers and are still in business. They miss my service pick up regularly, never respond to my inquiries, don't care at all. If you have a choice in providers, PLEASE, choose the alternative over Republic Services. Worst company ever! read more

Beware! Their business model to retain customers is to make cancelation as drawn out and complicated as possible - it is not a simple phone call to cancel - there are multiple phone calls, letters to sign, lots of back and forth, and contracts are revealed to be several years long that is "upped" every time you make a service change - a never-ending process that makes cancellation drawn out, complicated and stressful. read more

This is a horrible company. Hillsborough County, for our area changed from Waste Connection to Republic Services, February 2022 Republic Services took over. We are at the two month mark and they have missed a trash pickup, a recycle pickup, and now a yard waste pickup. It is a joke...you take everything to the curb and never know if it is going to be picked up. Hillsborough County needs to get rid of this company! read more

I complained about the beeping in and out of my neighborhood and they simply don't care. They used excuses about safety and such, but the drivers are not about safety. They are beeping to entertain the kids and parents. It doesn't matter that some don't appreciate it. The corporate office said that they would take care of it. Well, they said they tried but they can't control their drivers. Poor neighborhood relations. read more

Worst service ever. We live rurally and our trash and recycle is missed on a regular basis. Where is the pride in providing a good reliable service. read more

We just moved in the area in October and our current trash can was broken. We now have called 5 times to get a new trash can delivered. Called yesterday (11-18-2020) explained this is the 5th call, she was "yes, I see the notes and "communicated" this to dispatch and said they were delivering in our area so they will be out before 6:00 p.m. AND no trash can!!! Every time they tell us it will be out that day.....no can yet!!! On top of it horrible customer service. I hope the City of Tampa does not renew their contract!!! read more

******If you have any choice DO NOT USE THIS COMPANY ****. i have giving it two since since the last time I posted here, hoping that they would correct the problem. Since the last time I posted, I have called to Republic Services three more time trying to get to someone to cancel my services. I guess no has the ability to cancel service. I even talked to a supervisor, and she said she would have to email someone else to get this cancel. As of today my account it still not cancelled. I have been trying to cancel this since Feb 11. They made me write a letter and mail it to them to request cancellation. Since then i have called 8 times to get this taken care of and still noting. I just an email today about my over due balance that I owe them. read more

It's been 3 weeks since I stated service with this company. I have yet to get a garbage container and the garbage collectors refuse to pick up my garbage without their special blue container for which I'm being billed for and have yet to get!! paying for a service I'm not getting and the hours long wait to get thru to talk these folks is just so wrong . each has promised to get this fixed and it Never gets fixed. read more

Horrible customer service. Hopefully Hillsborough County will not renew Republic Services contract unless they clean up their act. Republic can't seem to keep up and the workers have the nerve to ask for holiday tips when they will damage a trash can and not say a word. read more

If I could give ZERO stars I would. This company does NOT care about the customer Missed pickups sit at curbside until the following week- we only get trash service once a week because "the road is not paved". So it sits there to breed flies and disease Every time I call they say "give the local office 24 hours" until it's the following week. I believe they are marginalizing is due to our low socioeconomic status and that is NOT RIGHT!!!! read more

Republic Services is incredibly rude and inconsiderate to the community. I do not recommend dealing with them. After weeks of them emptying commercial dumpsters at 430-530 AM at the school behind my house and waking us up... I called to ask them to adjust their pickup schedule to after 630 or 7 at least. They said they'd adjust the driver schedule and driver manager would call me to confirm. Of course they never called, so 4 days later I called again. They refused to lift a finger or do anything about the situation. They denied ever being there at 430 claiming their drivers don't even check-in for work that early... but being woken up and looking out the window at 432am to see their truck slaming dumpsters around proves they'll lie to get you off the phone. She told me I just needed to deal with it or file a complaint with the Pinellas School Board. What a joke. read more

Thanks Republic waste services for skipping my recycle pickup again!!!! And basically calling me liar by stating I didn't have it at the curb! How about checking the GPS signal to check to see if they came to the end of the road? Uh, did you even check to see that my address is on the hot list for multiple missed pick-ups? read more

Worst service I have ever experienced. when I first moved here it took over 20 days for me to get carts and they were used carts. Now they broke the recycle cart and its been almost a month can't get anyone to replace or fix it. they keep calling telling me to put it out for service then never show up. I am going to just tell them to pick it up and quit recycling altogether. when you call they lie and tell you they have it worked out and then again you are disappointed. they just want to get you off the phone. It is a good thing for them that the consumer doesn't have a choice. will write to the county commissioner again. read more

I would like to give -5 to Republic service . And would like to know how I can report for them to put Hillsborough County to take them off for garbage and trash collection contract. Three week in a row calling and letting them know the truck coming is dripping oil and making a mess on the street . Try to fix it by pressure wash and made a more mess. And on top of them send send truck again to make more oil mess. Third week send a truck with a less leak is the solution. When called Adrian informed me they can only take complains and rest is up to the supervisor to handle from there. Still waiting to see how and when they are going to fix our street which look like a car workshop. read more