I found Renters Resource on Yelp. It got great reviews. Reached out for help and was contacted two days later, but one day after I'd already started working with another company. I was upfront about it and how I was on the verge of signing a lease already. Harold respectfully asked for a chance to win my business anyway, and he did - he got it that day. As soon as we hung up, he sent over a list. The first one on the list was the most awesome place I've come across in Houston, and I signed that lease instead. Throughout the process, he kept checking on me to make sure things progressed smoothly. He even continued to check afterward to make sure everything concluded smoothly. What I like best about Harold: his professionalism first and his expertise next. All apartment locators have access to the same data. The list he sent me had places others didn't. He knows this city, and even more importantly, he knows all the people that are really good to work with at the properties. He made sure the list he sent me were only in safe neighborhoods with site management that he knew and trusted. Super impressed. Gladly would work with him again, and strongly recommend him to others. read more

After another company gave me the run around and wasted my time for three weeks. I got on yelp and looked for apartment locators in the Houston area. Renter's Resource was one of the high rated ones. I gave Harold a call and left a message. He returned my call promptly, asked me a set of very good questions, and told me I would receive an e mail with possible matches we could explore in the next few days. This was close to end of day that day. Next morning, I had a solid set of results in my inbox. I got a follow up call and we were able to schedule a time to meet the next day. I just needed some time to look at the list. The results were organized at their website as a custom report generated for me with my name on it. The reports were detailed, informative and very useful. Next day we met, and he took me to close to five locations. I must admit EVERY single one of them I could have lived in and would have been fine with. So none of the usual game of showing you a horrible place first and then showing the place they want you to rent last. Every option was great. I had the chance to weigh the pros and cons of each location and that was very beneficial for my decision making. Harold drove me to each location, joined the agent and me during the apartment tours, asked good questions to the leasing agents and was a true advocate. At the end of the day, I still had to look at another option I had found on my own. I am stubborn that way. He never frowned, never tried to discourage me or pressure me into renting one of the five locations. He said, sure, please go and look at that place, I have a feeling it is not going to match you well but why not. I went and looked at the place I found, it was nice but incomparable to the better fit of the other two from Harold's list. At that point it became clear to me that Harold had read me so well and really had already picked the right set for me. It has been close to 4 months since I moved in. Every morning I wake up, look out my window and thank him for helping me find the most perfect apartment. We lucked out in some ways as a whole bunch of things aligned just right including when the apartment became available but I would have never known about this place if it had not been for Harold. Beyond overall competence and excellent customer care / support, Harold is probably one of the nicest, fun, easy going people you will meet in this world. It is one of those cases where you meet someone for business and part as friends. Truly, you can't be in better hands than this.... read more

I had no idea Renters Resource had a Yelp page or I would have done this ages ago. I have been utilizing Renters Resource for years now; and when I say years, it's been close to 10yrs now. They are my go-to people when I am moving and looking for a new place to call home. My previous locator, Kristen, moved on to another section of the company and is how I was introduced to Harold Strickland. Harold is and has been my guy now for several years now. Harold is great! I am not just someone or anyone, I am Marci, and he is well aware of my needs, demands and necessities. Having lived alone for so many years, I have a list when I am looking for an apt; since having worked with Harold, he already knows and steers me in the right direction. Sometimes I am not all too familiar with where things are so if I drive around an area and see something I like, I log in to my acct, and add it to my new folder. I will call or email Harold to tell him about what I have found in addition to some of his recommendations, and he will help me weed out and pinpoint the right place. I have thoroughly been pleased with my last and current locations and have NEVER had any problems at all with either the area or the complex. I love that Harold is not only my locator, but is more like my buddy. He is very professional and laid back and is all about me and what I want even if it's a pricing issue. Harold works endlessly to make sure I am happy with the choices I have and ultimately the decision I make. Harold even made a trip to our current lofts before we moved in; we were stuck on trying to decide between this and another property. Harold drove out, met us here and did the second walk-through with us and helped ease my mind and helped me map out pros and cons. This is what I call personal attention and going out of your way to make sure your clients are happy. If you're looking for a great place and need some direction, call Harold. I will also add that it's good to check with the HPD in that area for a feel of that location/area if you live alone as well; you will see that Harold has usually pointed you in a safe area. Remember if you are working with Harold or any of their locators and you visit a property, mention that you are working with Harold or that particular rep. Renters Resource WILL, absolutely WILL, mail you a $100 check. The kicker: the check will be mailed once the complex has sent them all the necessary paperwork. So for the previous reviewer who stated they never received the check, it definitely may have something to do with the property not having turned in the paperwork to reflect the leasing agreement. I have ALWAYS gotten my refunds, which has now been 4 to date and soon to be 5 next when we move in Feb. Give Harold a call and let him know I sent you. You won't be disappointed. read more

A coworker recommended Renters Resource to me after going through her own apartment search. Her advice was great, so I'm passing it on to you: Use Renters Resource! The customized apartment lists were handy (and good!), but the most convenient part of their service for me was the search feature on the Renters Resource website. None of the teasers, out-of-date, or generic/false information found on similar sites I tried. The details for each property appear to be well-curated with complete, current, and true information. The $100 rebate is great, too. I just got confirmation that my check will be in the mail on Monday. More importantly, I come home everyday to an apartment that I love. read more

After moving around the country from California to Wisconsin, New York and now Houston, we decided to go with renters resource especially because we were starting our search from far away. The employee who helped us was very nice and told us the areas not to be in. Honestly, after we finally picked an apartment, there was some kind of disconnect about the rebate check and we did not receive. However, when Harold found out, he quickly called me personally and sent out a check ASAP! It is so nice to see a company that will do all that they can to continue to make people happy. It is very hard to find that these days! read more

I completely agree with the other reviewers. Renters Resource is fantastic. They have helped me find the perfect apartment and they treat me like a friend or family member. I used Renters Resource for the first time when I moved to Houston several years ago. I had no experience with the Houston area and had no idea where to start. Harold and staff identified apartments that were specific to my preferences regarding square footage, price range, amenities, etc. He is very knowledgeable about the Houston area and provided information that is above and beyond what you'd find with an internet search. Harold advised as to which areas were safe and which areas experienced an increase in crime in the past months/years. In addition, he pointed me toward apartment management companies that hold a high track record of good management/customer service. He helped me find the perfect apartment within my specifications that was close to work. Since then, I have recommended Renters Resource to all of my friends looking for apartments and each has been as please as I was. When I decided to move closer into the city and began my apartment hunt at the end of last year, giving Harold a call was a no brainer! read more

I would recommend Renter's Resource to Anyone, who's looking for an apartment in Houston. My location specialist Harold Strickland was a huge help!! read more

Harold has helped me with three different moves thus far in the Houston area. I have recommended him to all of my friends and will recommend Renter's Resource to anyone looking for great customer service while searching for an apartment! I am very pleased with their service and can't wait to make this third move into an awesome apartment they recommended. read more

I was referred to Renter's Resource by a good friend of mine who has used them multiple times in finding an apartment. I recently got a new job and had to move Houston. I told them exactly what I was looking for in an apartment, my budget, and my job location. They gave me many options to consider and I was able to find a place that is close to my job and a place I thoroughly enjoy calling home. I would recommend Renter's Resource to anyone that I know looking for an apartment in Houston. read more

I happened across Renters Resource completely by luck a few years ago when i was moving to Houston from out of state, but it was definitely a happy coincidence. In my first move, given where i was coming from i wasn't able to really view apartments in person, and everyone knows that properties will always put their best foot forward on the web, but the actual reality doesn't always measure up. However, the locator i worked with was a tremendous help in giving me potential properties that fit my criteria. I found a place that i loved, and had a smooth, completely pleasant experience (well, for as much as moving can be such a thing). Fast forward to 2014, and finding myself needing to move again, i once more contacted Renters Resource. This time, i worked with Harold, who was *fantastic*. He was extremely friendly, helpful, and a general pleasure to work with. He helped me locate a new apartment that fit my needs perfectly, and also helped me avoid a couple that might have been....not-so-great. I've recommended them to a couple of coworkers that are going to be moving in the near future, and i'm most certainly using them the next time i have to move. HIGHLY recommended. read more

I used Renters Resource when I was relocating due to work. I didn't have too much time to look, and I was in a completely different city about four hours away. I was referred by a co-worker to use them, and never been more satisfied. Harold told me to email him what specifics I was looking for in an apartment, and he took it from there. He emailed me a listing that same day, and made all the calls to management, and kept me updated. I had an apartment within a couple of weeks, and have no regrets over the choice. Thanks, Harold! read more

I used this service to sign up for an apartment in October of 2012. It's been over a year now and Rob Wilkins never sent my rebate. It's been several emails with him giving one excuse or the other. "Oh it's being processed." ONE YEAR AFTER?! NEVER got the $100 rebate despite listing them as a reference and signing a 1 year lease. FALSE ADVERTISING! read more

I can't thank renters resource enough! I have been using them four years now! I appreciate all that y'all do! H & shannon y'all are the best! Thanks for helping me find the perfect home! read more

My fiance and I just moved halfway across the country for work, and we were not very familiar with the Houston rental market, other than knowing a couple of neighborhoods I liked and a couple that I did not. I found Renters Resource on Yelp and reached out to Harold and Kara for assistance. They promptly worked to send us a very detailed and comprehensive list of properties that suited our locational needs and had the amenities we were looking for, while staying right in line with our proposed budget. Harold is an expert on the local market and steered us toward a number of properties we hadn't even considered while looking online for apartments ourselves. Harold and Kara ended up finding us the exact type of floor plan we wanted, in the building we liked best, for a great price we didn't think we'd be able to get. They were both so helpful in answering our questions, discussing the properties we were interested in, and finding us some great specials on the price. We couldn't be happier in our new apartment and wouldn't have found it without them. I would 100% recommend Harold and Renters Resource to anyone moving into the Houston area who is even the least bit unfamiliar with where they want to live, and will absolutely use him again in my future apartment searches. read more

Harold and Kara were a huge help finding my friend and I an apartment. They were very diligent and dedicated an entire afternoon to help me search for what I was looking for. It was an added bonus that I received a rebate check in the mail from them a few weeks later just for putting their name down as the referral. Def call them up! read more