LOVE this store! I visited with my friends this past weekend and we all walked out with bags :)…read more The staff was very friendly and helpful.

Stopped into Twist and the rudeness of the help was why I left. I was the only one in the store…read more She never left the counter. Made a phone call while I was in the store. Asked me what I was doing and when I said waiting for a movie to end she said I should go to Barnes and Noble. The clothing looked nice and high end. I can't help but think she made an incorrect assumption that I didn't have money. I was actually interested in finding a party dress and some classics but she was so rude I won't go back.

I usually love this small her business, but it was really odd when I came in today the man was just…read morestaring at me and then when I was talking to him, he just rudely said I need your ID for the debit card, and then said ok to me when I gave him the card. And so I said thanks goodbye and then he Said "I need it to clear!" It was just an odd experience weird customer service

Love this place! All fair trade and very very cute and unique! One of my favorite places to shop…read morefor gifts!

They always have good stuff but I'm frustrated that their hours on Google do not match reality and…read moreits not possible to leave a message or get a hold of anyone and the hours on not posted on their business door as well.

The employees are so incredibly helpful here! Think customer service and assistance on par with…read moreNordstrom, but with better prices. Great vintage items and locally made goods as well! I also love consigning my own items to them.

Finding a gift for your wife or girlfriend that she will love, can be one of life's challenges…read morefor men. Fortunately, for me is not much of a problem. The question is not what to buy, but where to buy it. For me that is Naturally Gloria, a women's boutique. My secret is I don't actually do the shopping. I just tell Gloria I want to get my wife something for her birthday and she shops for me, while I lounge in the comfortable leather chairs set off in one corner of the store. Gloria selects two or three items, I pick one and I'm done. Totally painless. Not only does my wife always love her selections, but when she goes to work the next day her friends comment " that is so cute, where you get it". " My husband got for me at Gloria's." It is like giving two gifts.

Elkies has been doing my hair for several years. She started out in the Pasco location but is now…read morein Kennewick. I love being able to get my hair done and shop for cute outfits. Vianey (owner) knows what she is doing.

I had my hair lightened at this salon and they chemically fried nearly half of it off. It's so…read moredamaged!!!! The damaged parts broke off where the blonde hair dye overlapped for a root touch up and the broken hair is about an inch or two long. It's impossible to do anything with. I have been trying to grow my hair out for years and this is a MAJOR set back. Looking like a pixie cut is the only solution for my goofy looking hair that cost several hundred dollars. I'd expect something like this to happen at a beauty school, not a professional salon. I do not take any supplements or medications, my hair is already a dark blonde/light brown color. I use expensive professional hair products. It was a very disheartening experience and every morning I wake up to get ready I'm so disappointed by the way I look because of my hair damage.

This is the second time I've tried to visit the store and they were closed. I called to inquire…read moreand the employee said they were open Tuesday thru Saturday, so I told her it indicated online that they were open on Monday. She was very short with me and indicated that she had already corrected it, like I didn't know what I was looking at. I had thought of using them for furnishings in a new home, but I don't have the patience for snooty staff, so I'll be going elsewhere.

I usually only leave positive reviews .. but I used to LOVE…read more It's all in the Details. Great place WHEN it was owned and operated by previous owner!! The new owner management leaves MUCH to be desired! My daughter and I were excited to see that the shop was purchased and visited Saturday to check out the place. It's very similar with product but without the warmth and congeniality of the staff. There were no customers in the store. The person at the register had no personality and no care for the items purchased basically throwing in as an afterthought Some tissue paper. I'm probably not being fair But when your competition is a big box store you need to stand out in a special way to attract people. Shopping local should be an experience as it was under previous ownership.. I was expecting at the very least the same kind of attention to detail-- friendliness of staff maybe some enthusiasm but that was not the case and sadly we will not be back.

This is the best store in Tri-cities to find one of a kind dresses for that special occasion. This…read moreis our 3rd time coming in for winterball/prom dresses for my daughter. Every time she wears one of these dresses she gets so many compliments! The staff is great and helpful recommending different dresses!

Came in here with low expectations of finding an off the rack wedding dress for my daughter. Boy,…read morewas I wrong!! We found THE dress and the ladies here were fantastic! Crystal was super knowledgeable and helpful! I would recommend coming here and trusting the process. Thanks so much. Great prices too!! Not overly expensive like some other places.