If I could give 0 stars I would. This store needs shut down. Store manager Steve Confer is a liar and a fraudster. He also refuses to return any calls. For those who don't know him, he plays dumb with everyone. Called in and complained, then called back 20 minutes later and literally said that he hadn't heard from them in weeks. This guy is a waste of air. His buddy Dave isn't any different either. For context, a relative of mine could no longer afford to rent the items she had from here, requested to return them and informed Steve himself that they (rent a center) were no longer authorized to take any more payments. Well Steve did what Steve does best, he ignored the request to pick up the item, played dumb when called out on it, and illegally charged for the item after being told he wasn't allowed to. Went in person to schedule pickup and was told by Dave that only Steve has the ability to process a refund, which clearly Steve doesn't do refunds. Avoid this store at all costs or risk being taken advantage of. read more

I have used this rent a center for so many years I can't even remember, under different married names. I ABSOLUTELY LOVED Steve and Dave. In fact, I was the ridiculous customer that would rent what I wanted and then pay the purchase off within 2 months. ( in my opinion they had great styles) However, Dave, the assistant manager moved and it became a nightmare. Steve hired a real character there, Chad! He has just ruined this place with his awful attitude that Steve doesn't see. Hopefully now Steve can get his store back to how it was, and his "old time customers" will enjoy being a customer again. Just wanted to say, even after all the bs I've gone through (sending someone to my home to pick up a laptop I never rented), being a "bounty hunter" over my last $137.00 payment, ( which I would have paid without a problem until you start acting like a fool~ this would still be the store of MY choice, even after all the BS, especially because DAVE IS BACK! Steve and Dave are a "power team!" We all have our moments! read more