I am a US customer who was looking for a specific pair of Converse sneakers in a specific color as…read morea Christmas gift for my daughter. The shoes were extremely popular and were sold out at all the major retailers. I was lucky to locate the Overkill Shop only a week before Christmas, who had the shoe in stock. They shipped via FedEx and they got here in time. Overkill Shop personnel were very good about promptly answering my email to check on the status of the order (in English, because unfortunately I speak no German). Would definitely recommend this retailer.

Ordered a pair of bape undftd superstars last Saturday, it's then taken them 10 days to make any…read moresort of contact bar order conformation then to tell me they've sold out and whether I'd like a refund or 20% on another pair. It's unacceptable the money left my account when they were clearly aware they no longer had the shoe in my size. I won't be ordering from here ever again and quite frankly I don't think anyone else should either and utter joke of customer services and now I have to source another pair. AVOID AT ALL COSTS IF YOU ACTUALLY WANT A HYPED SHOE.

From the owner: Entdecken Sie die Eleganz und Anmut handgefertigter Lederschuhe "Made in EU" in unserer eigenen…read moreKollektion für Herren und Damen. Egal ob klassisch, extravagant, Boot oder exotisch. Bei uns wird jeder Schuhfreund ein passendes Modell finden und es lieben. Hinzu kommt das meisterliche Sortiment aus dem Hause Heinrich Dinkelacker sowie eine Auswahl handverlesener anderer Marken. Außerdem bieten wir Ihnen ein umfangreiches Angebot an Zubehör, passende Accessoires und eine exzellente, fachliche Beratung. Tauchen Sie mit uns ein und erleben Sie die Welt der Schuhe auf eine einzigartige Art & Weise.

The staff is extremely rude and not helpful. The cashier elected to serve those speaking her native…read morelanguage first (not German) out of line and wasting the time of the others that were waiting patiently. The selection has also gone down over the years... this used to be a place to find gems, now I don't see myself coming back.

I bought two tracksuit and a pair of air max for 100 eur, it is not bad, I like this shop and I'll…read moreprobably be back. there are so many cool clothes,but the only thing I didn't like is that the man jackets (almost all of them) are horrible, and I would like they to sell better looking shoes, on my size only some of them were ok.

Always love shopping in here. You will find plenty of friendly sales deals at an economical price…read more They always have a wide selection of shoes for men and women. Customer service is always outstanding as well. I wish they had shops all over Europe. Maybe someday....

I bought shoes here 2 days ago and wore them outside and in a museum yesterday. By the end of the…read moreday, I had a hole in my sock and the back of my foot was bleeding. I tried to return the shoes today, and they said shoes cannot be returned after they're worn outside. I showed them my bloody foot and sock, and they didn't care. They said my bloody foot was not because of the shoe and that they only allow returns for shoes that come damaged. After rejecting me, they tried to sell me even more stuff, which was just rude! Buy online from somewhere with a good return policy, instead of this awful store.