I wish I could give her 10 stars! She is an amazing doctor and person! I was so tired of the…read moreregular healthcare model. I wanted one doctor that took care of everything, that actually knew me. The direct care model is exactly that. Low monthly fee, direct access to your doctor via phone, text or email, and next day appointments! One appointment at Medexpress would cost me $250 due to my high deductible. Now I never have to go to an urgent care ever again!

From the owner: Dr. Natalie Gentile (she/her) is board-certified in both Family Medicine and Lifestyle Medicine…read more She is a proud Pittsburgh native from Mt. Lebanon and is grateful to serve the community through the direct primary care model. As an attending physician at Mayo Clinic in Rochester, MN, she saw that the current primary care model in the US lacks continuity, access, and time with patients. Therefore, when she moved back to Pittsburgh, she opened Gentile Family Direct Primary Care, and is now a co-founder, with Dr. Kirsten Lin, of the Direct Care Physicians of Pittsburgh.

Dr. Lobur has helped my daughter's asthma symptoms as well as her overall health more than any…read moredoctor over the 8 years of struggling and trying many physicians and medicines. He and his staff go above and beyond for their patients. I highly recommend Dr. Lobur. He truly has changed our lives!

From the owner: Functional Medicine is an evolution in the practice of medicine that better addresses the…read morehealthcare needs of the 21st century. By shifting from the traditional "disease-centered" focus of modern medical practice to a more patient-centered approach, functional medicine addresses the whole person, not just an isolated set of symptoms or diagnoses. Functional medicine is uniquely suited to uncovering and correcting these "root causes" of chronic disease with the ultimate goal being to prevent and reverse complex medical conditions - thus answering the question of WHY. Through our highly personalized functional medicine approach, we help heal on a deeper level by cultivating wellness and properly tending to symptoms in order to uproot disease and harvest lifelong vitality.

Intentionally gave my minor child's medical records to a friend without myself or my husbands…read morewritten or verbal consent. They admitted to their wrongdoing and what they have done, apologized to me. However, nothing is being done to the doctor even though the doctor wrote in my child's chart that under her authorization that the staff is to release my child's records to her friend with her authorization when the staff tried to stop this person from accessing the records because there was no authorization from mom or dad. The manager then confirmed there was no written or verbal authorization and she reported it but that all they will be doing is retraining the staff... so its okay to violate a minors privacy? Its okay to release records to friends of the practice? This is unethical. I am livid with all the proof we all have with her using her authority to do something illegal she is only being retrained? That the doctor is not being suspended because of her age and years with the practice. This doctors name is Doctor Janet Newcomer. Do not go to her. She bullies her staff into releasing records to personal friends of hers. I am so mad. My child's privacy is important and even the boss told me she had no authority to do that without my consent because my child is three years old!! Funny how they admit the wrongdoing, give me more details of the events that happened and how that person got my childs records mailed to their personal home and how they are sorry but wont suspend or do anything other than retrain the staff because hands are tied....It doesn't seem like this practice cares. Even with an apology more needs to be done than retraining.

The doctors here are friendly and knowledgeable. They know what questions to ask. I feel…read morecomfortable as a patient, and I feel comfortable bringing my daughter here as a patient as well. Patients are seen promptly, nursing staff is always very nice, and the waiting room is clean and well kept.

Hello, I've been a patient here for 3 years (before I moved out of state ), .Since Dr. Segal…read moreleft along with other Dr.s it's been hell! . New Dr.s acted like I was crazy while stating ,and defending my case about the current medications I was taking , and how I the previous Dr. and I finally got to where we were. The P.A. ( I won't state her name ) , took me off 90% of my meds with the ones they thought I should be taking in a minute flat ( not even kidding) . It took my Dr, and I years ,to finally find that sweet spot to where I the patient and Dr., found the correct combination of meds that worked, but she evidently disagreed. So.why would these new Dr.s totally disregard this. I do understand ethics, and opinions, but there was no working with her , and she let me know that right off the bat where she stood. I mean- are they working for some specific pharmaceutical company ? , or just hate their job? Why on earth would anyone go back to these Dr.s, it's-ridiculous ! Oh and they're not afraid to show you the door if you happen to disagree. Here's an idea: If it's not broken, don't try to fix it !! . Already found a new Dr. who actually listens ,and respects their patients. Word of advice ; At least act you care !! Save yourself the trouble, and skip over this Family Practice. Sincerely, M.M

The doctors and nurses do a good job. Unfortunately the front desk receptionist is TERRIBLE!!!…read more She is passive aggressive and not helpful when the task is not easy. She asked me to sit in the waiting room until the doctor had time to see me. Then after 45 minutes waiting she came out and said no one could talk to me and I would have to make an appointment to just talk to anyone. There was NO ONE IN THE WAITING ROOM BUT ME BECAUSE OF THE RECENT SNOWSTORM. I suspect that she never made the request!!!!!! She was so mean and disrespectful the entire time. I still do not have a resolution to the problem. THEY NEED A NEW RECEPTIONIST FAST!!

Worst experience ive ever had with a front desk worker. Had an issue with my insurance and she was…read morepassive aggressive and mean about any questions i had.

I have been here several times and the staff has always been smug. I recently tried to make an…read moreappointment when I hurt my back. I called and asked for an appointment. They referred me to the emergency room because they don't take X-rays. I went to med express instead and had X-rays and my prescriptions filled in just over an hour.

I went to the doctor for fatigue and pain in my side and a cold I couldn't seem to kick. The first…read morething she said to me was "this looks like anxiety" because she read my chart and saw I was on Zoloft. She touched my stomach and I said "that hurts "and she said "it can't hurt that much you're not squirming or screaming in pain "and then she gave me a prescription for an ultrasound of my ovaries which was 2 inches below where the pain was. I got the ultrasound everything was fine. It just showed I was ovulating. So I received a call from someone from the office telling me to get a follow up in the next one or two months. When I asked why do I need to follow up if an ultrasound just showed me I was ovulating she had no answers. She actually said "I don't know. The doctor just wants you to get a follow up." She never addressed my initial pain, she just sent me on a wild expensive goose chase.

I went to Dr. Levine as my pcp and gyne for a couple of years…read more When I was having regular migraines out of the blue, she said she didn't know why, and said they probably weren't migraines (they were localized headaches with an aura and vomiting). She prescribed me an antidepressant, with no other follow up to try and determine the cause. I didn't like the drug, so I tapered off of it. At my next appt, she just shrugged her shoulders and didn't offer any other tests or solutions, than to say it might be an allergy. (After about 2 years, the migraines stopped as suddenly as they started.) I had a mole removed that she said she wasn't going to bother sending for biopsy, even though it had become itchy and reddish. Then the kicker was when I went in after having menstrual spotting every day for over a month. I told her that my periods had always beem highly irregular (I was in my late 20's at this point) and that despite not using an sort of birth control regularly, I had never gotten pregnant. She said that it sounded on paper like PCOS but that she wasn't going to test me for it because I don't "look like" I have it. Then she said I probably can't have kids, and that's that, and sent me out thw door to schedule my next routine appt. I did not schedule another appointment. A couple of years later my husband and I started trying to have a kid. I skipped the ob-gyn and went straight to a fertility specialist. Not only was I immediately diagnosed with PCOS that I've likely had since puberty, but the years of not being diagnosed and treated for it had lead to a precancerous endometrial growth. The best thing I ever did for my health was to find a different doctor.

Never did I think that after moving from the medical mecca of Boston would I find better care in…read morePittsburgh. However, Dr. Levine is an engaged, patient physician who took the time to look at my health carefully and holistically. She takes a measured approach that I really liked, taking my concerns to heart while not pushing me towards unnecessary diagnostics. Really top notch all around!