My wife got stuck in the snow Tuesday (13/3/17) on hwy 40 and had to abandon it. Knowing that Burstall Conrad would be the ones who would have towed it I called them the next day and spoke to Sean who assured me almost immediately that they did indeed have it. On paying the fees, which were very reasonable, I went to get my wife's car out of their yard. As a suspension mechanic I noticed right away that something was wrong with the steering. On inspection i saw that the left front inner tie rod had been bent. I went back in and told Sean who promptly called Mike (The Boss) who after seeing the damage, assured me that it would be repaired at no cost to us. Now I work on cars and know that towing one out of a snowbank isn't easy or fun. Mike might easily have told me "Sorry, but ". He did not and I can't say enough about how impressed I and my wife are with the professionalism and courtesy displayed by Sean and Mike and the Burstall Conrad organisation. read more
