This company told me one thing over the phone, but the fine print in the contract was different...and I ended up paying for an additional full year. This, despite giving a month's notice at the end of my first year, which I was distinctly told would be sufficient. In my opinion, they verbally misrepresented the conditions of the contract, and anyone considering this business should think twice before relying on them...very shady business practices, in my experience. I also found the service to be dismissive and rude the moment this matter came up. There was no discussion, just a shoulder shrug and a "well, too bad, that's the way it is." I registered a complaint with the BBB as well, but as of the time of this review, Regus Banker's Hall hasn't bothered to respond. read more