I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Ms. Jo was very helpful to me. She explained everything to me in detail and what I needed to do…read more Her customer service was exceptional and very professional.

Awesome customer service, very friendly and helpful! I am impressed with their banking knowledge.read more

The staff here are always friendly and I've never had any issues here. Convenient location close to…read moremy apartment.

Customer service is nice…read more They remember me from when I walked in over a month ago and called in over the phone. Very helpful since I was calling from Seattle. Parking lot has tons of parking and easy to get too. Location is clean nice interior design and clean bathroom. :)

September 29, 2023, I purchased a car, and paid every month, no late charges for a whole year. A…read moremonth and two weeks ago, I totaled my car. So, when I applied for another auto loan. I was quickly denied. State Farm paid most of the loan off within two weeks. I have been messaging Keesler on the claim status that GAP coverage will pay off the remaining balance October 18. Yet, despite my continued updates on their payment, they expected me to continue making payments. If I have no transportation to get to work, no money is coming in, how am I supposed to pay them? I get calls from collections and ignore them. Last week, GAP emailed me that the payoff check was mailed, and I forward that email to them. Yet, I am still getting calls. Do you think they really care about you or try to help. Wait till something happens with your account. Terrible Business!!!!!!!!!!!!!!!!!!!!!!!

Can't seem to log into account(s). Keep getting error message when I try to log in and when I do…read morelog in, it goes back to login page can't do anythng else. I have tried several times on 4 different browsers, safari, window edge, chrome and firefox. Does the same thing on all browsers mobile app and desktop PC. I am running windows 11 and am up todate on browsers. Can't make transfers, pay bills, schedule bill pay or nothing else. can't evenm send messages to KFCU emplopyees to report the problem.

Customer service... what you are about to read you need to read in the entire post! I have been a…read moremember for over 30 years and been into several branches thousands of times... I had made several LARGE wire transfers, and this teller ( David ) could see I am clearly unhappy about making this one and flagged my accounts. I couldn't do anything! I left the bank Furious! Come to find out David's attention saved me; I was being SCAMMED!!! He saved me from losing another $20,000. Keesler bank should be proud to have David as an employee. I went from furious to TELL all employees about your David. He knew I would be furious, but he also knew that he was doing the right thing by flagging my account. Thank You, Thank You David! If I could give you a higher than 5 stars I would!

From the owner: Keesler Federal Credit Union has proudly served communities since 1947, growing into the largest…read morecredit union based in Mississippi and one of the top 100 in the nation. With over $4 billion in assets and $1 billion in new loans each year, we're a trusted, not-for-profit financial partner for more than 270,000 members around the world. You'll find over 40 convenient Keesler Federal branches across the Mississippi Gulf Coast, Jackson, Hattiesburg, Mobile, and the greater New Orleans area, offering personal service, powerful financial tools, and a commitment to building stronger communities every day.

My premium bank when I go to send money via western union for almost 2 years now. I've heard good…read morethings in regard as banking. Easy to get a checking and savings account, minimal fees and can't go wrong if there's a Woodforest in every Walmart. Easy!!