Please and thank you go a long way, especially when you're customer facing…read more Also, when a customer arrives, it would be nice if the person helping would focus on the customer for the few minutes the customer is there instead of focusing on coworkers and such.

This branch has gone through some major personnel changes and all for the good! I had to open four…read morenew accounts today and Topher D. helped me and he was the ultimate professional, knows his products and just was a pleasure to work with. I've been going to this branch for three years and previously I found the staff uncaring and unfriendly. This was the old staff. The new staff is A+++. If you want a great bank to work with, give these guys a try. My previous bank PNC in Largo was #worstbankever

The best banking experience I've had thus far. Everyone there is super friendly and make you feel…read morecomfortable and at ease. Just moved to the area and feel welcomed as not only a client but also as a friend. Cassandra helped me out multiple times and I highly recommend her. She's been kind and informative about all the different types of cards/accounts they offer. Overall excellent customer service!

This branch is run by industry professionals that are experienced. So far I've had a pleasant…read morebanking experience on every visit. Jared took good care of me opening up a checking account. Today I went in to deposit a decade worth of piggy bank change and to my surprise the store manager, Jason, went out of his way to help me count over $70 worth of janky change! Super Awesome! 5 stars

They do what banks do. I don't know what these one star reviews are all about. They have the best…read moreonline app so going to the branch is my time to socialize with staff who are responsive and helpful.

Drive thru service pathetically slow. Should it take 10 minutes for a quick deposit??read more

Nicole was absolutely useless. Couldn't give us the amount of money we needed despite having the…read moremoney in our account. Thought that was bank was for was having your money ready when you needed. It called the Pinellas Park location after Nicole told us they couldn't do shit for us. The Pinellas Park location said they would have it ready for us as soon as we walked in the door verified the account and identification. AVOID THIS LOCATION LIKE THE PLAGUE GO TO PINELLAS PARK INSTEAD.

We repeatedly run into issues with First Citizens Bank not repsonding to urgent emails concerning…read morefraudulent activity on our accounts. It has been over 2 weeks now and there is still no resolution from the bank with gross lack of information forthcoming. This has not been reported to the appropriate authorities.

I moved all my accounts from BofA to Waterfall (business and personal). I'm so glad I did…read more Personal service, meets all my business as well as personal needs, pleasant staff, no hassles, I'm very satisfied and glad I made the switch to Waterfall

From the owner: Waterfall Bank strives to give clients a different type of banking experience, one that focuses on…read morethe client. Our mission is to make banking simple by bringing our customers the latest in technology.

I have been with Regions Bank for over 35 years, and the first time I had to take out a HELOC loan,…read moreI was extremely disappointed with them. Despite having a credit score of 870, I still couldn't get a good rate. The adjustable HELOC loan didn't follow the actual FEDs APR. There were multiple rate cuts that didn't reflect on my loan, even though it was supposed to; they just kept the interest the same. When I inquired, I received the most uneducated responses and excuses. With a credit score of 870 and up, I expect better from my bank. I paid it off quickly after noticing the issues and will never again borrow money from them. I don't recommend it as a bank in general either.

From the owner: Looking for a bank in Belleair Bluffs, FL? The Belleair Bluffs branch is located across West Bay…read moreDrive from Panera Bread, near the intersection of Indian Rocks Road in Pinellas County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 349 branches and 376 ATMs throughout FL providing a full range of personal deposits, loans and credit lines, business banking services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer. So virtually anywhere you go in FL, we can offer solutions for your financial needs.

The branch manager, I wish I had gotten her name, Catherine, Relationship Manager, and Mike, Bank…read moreTeller, helped my family and me with a complicated and time-sensitive issue while opening a new account for me. All on a Saturday afternoon before closing. I was very pleasantly surprised!! And appreciative. It was the first time I ever hugged a banker. Thank you, again. The fact that you care about people means a great deal to me. It means everything!!!

I had an issue with the ATM, I withdrew $600.00, well the ATM spit out the money and a $100,00…read morebill fell to the ground, got out of the car picked up the $100.00 bill, and the door of the ATM ,closed and ate my $500.00. Went into the bank and explained what happened. Had to file a claim for the $500.00, which could take 10 days. I needed that $500.00 to pay bills. The manager was great! I had a call from a Regional Manager Allison, she had a temporary credit for $500.00 put onto my account. The $500 was deducted that night and another credit was put onto my account the next day, this went on for 7 days, credit on credit off. The manager watched my account every time the $500 was deducted she put in another temp credit for $500.00. This morning. I received the credit for my claim in the amount of $500.00. Case closed, I have worked in Customer Service for over 25 years until I retired. All the staff were excellent! My thanks for a job well done!

Great experience with Cameron at Chase. B of A has been closed for days here with no explanation…read more Down to one bank in the area as many have closed. A wait of over 20 minutes to give them my money at B of A with attitude. Changed my bank to Chase. I arrived and was greeted, which was great! My appt. was on time and very respectful. Cameron was concise yet did not waste time. He was clear on options. Also they have a 200.00 bonus right now for opening select checking accounts. Nice! It was great to be treated with respect and have someone take the time to make me feel comfortable and informed. So far, Chase rocks! Thanks Cameron!

I waited at this branch for almost an hour to change my name on my account as I got married. There…read morewere 2 customer service reps working. One of the reps there showed no consideration for the 5 of us waiting to speak to one of them. I heard her whole conversation on her old dog all the way to the nationalities of her co-workers. After an hour, I got tired of waiting and left