My husband was at Marywood for 3 mos. I was not happy with the care. He was yelled at for having a…read moredirty diaper. He was in a wheelchair. they set him at a table with nothing to drink. His protein drink sat in his room. It was demoralizing for him. I would not recommend this place. If you are mobile it's ok but I watched many people have the same experience. Rose

Nursing care, PT & OT were excellent. Office/social work staff along with directors need to get on…read morethe same page with care of your loved one. Your admission meeting is an entire week after your stay begins. NOTE: only a short term stay facility. It never used to be. Try repeatedly to push the patient out the door even though the patient is no where near ready to leave. Your surgeon or PCP have no opinion on their patients care. They should be the decision makers. Instead the office staff blames early release on the insurance reviews which are completed by people in another state who only rely on the notes from staff. So unprofessional, & cold! Only Marywood's physician who is elderly himself makes the decision on when they are ready to go. This is NOT how our senior community should be treated.

Clean! Great staff, and was so happy my uncle was in a private room. LOVED the food. A few crabby…read morepatients- need visitors...

I was so pleased with how attentive and caring the staff was with my mother; it helped me feel at…read moreease to know she was in capable hands that could provide her with everything she needed to get better. Her progress from the day she admitted to Westland Nursing and Rehabilitation center to today is astonishing, I am beyond grateful for everything the staff has done for her. They did not just care for her they took the time to get to know her and make her feel comfortable. They knew her by name and every time I was in to visit several staff members would stop in her room to check in on her and say hello even if they weren't working the floor. She loved Kim the unit manager on her floor she said she always found a way to make everyone smile and brighten their day. The care you receive feels personal and that was really important to me and my family. We are beyond happy with our mothers stay at Westland and because of the excellent care she received we are able to take her home; that's a feeling I cannot even put into words. Thank you to all of the incredible staff at Westland Nursing and Rehab Center you have my sincerest gratitude, Ryan Rios

Dr. Meera and the entire staff work to make the patient have a better quality of life…read more I highly recommend Medastar. They treat the person.

From the owner: Our rehabilitation center is independently owned and was founded in 1999. Our facility offers many…read morerehabilitation services to help those in need of physical therapy, occupational therapy, speech therapy, functional capacity testing, pool therapy, and more. We also offer transportation to get to their location and even offer therapy at home. We have a female therapist on staff and provide open gyms and private rooms so you are always comfortable coming in for our services. We want to give you the care you need, with quality customer service. If you are looking for a rehab center that will serve you at your home or offer transportation to get to the location, then call or stop in today!

I moved my husband here from another facility. On the third morning when I went to see him the…read morestaff said he had infection and were going to call an ambulance. At the hospital they found he had a urinary tract infection and a little pneumonia. The other facility din't even try to do anything about it. Woodhaven really cares about every resident and it shows. I will be forever grateful to them. Rose M.

My mother, Dolores Curran, was extremely well taken care during the four years she was there…read more Wonderful staff and facilities.

A few days before Christmas we had to move my grandfather into a nursing/rehab facility. His…read morealzheimer's had progressed quickly and my grandmother was unable to take care of him any longer at home. He had been admitted to Garden City Hospital and we had only 3 days to find him a facility for the hospital to be the ones to admit/transport him. Luckily Four Seasons was SO easy to work with. First off, you don't need an appointment to take a tour. You can just walk in and they'll show you around. The first thing you notice is that the place is clean. My aunt had looked at a few other facilities and when you walk in you're hit by a stench. This place does not have it. It's clean, and cozy. It was decorated for Christmas and felt fairly festive. It does have an element of a hospital to it (wings, nurses stations, etc) but that's actually really reassuring, knowing there's some medical care to be had. My grandpa is at the stage of Alzheimer's where he wanders at night but also doesn't really have the strength to do it. This puts him in danger of falling (the reason he went into the hospital). Luckily they have alarms on both the bed and his wheelchair so if he tries to get up on his own the alarm sounds and they come to check on him. Each room has two beds but currently he's the only one in his room. He has a a comfy bed, some small furniture pieces, and his own personal flat screen TV. You can decorate the room however you'd like and we brought some little things in for Christmas. They also have a communal dining room where all the patients are taken to eat and interact if they'd like. Unfortunately most people here aren't really mobile or in the best health so there isn't a lot of communicating around but I think it helps to just be around other people in general. The food is fairly decent too. I've only been there during one meal but it looked pretty good. Not gourmet but it was tomato soup, a grilled cheese, carrots and a fruit cobbler for dessert. The grilled cheese actually looked so good I went ahead and made one for myself dinner when I got home! The nurses and staff here are SO nice. While my grandpa had been in the hospital he looked pretty rough. When I came to see him after he'd been checked in he looked better than I'd seen him in months. They gave him a nice new haircut, shaved his scruffy beard, and he just looked healthier. Also, my grandpa doesn't speak English well but they've navigated this wonderfully. They've made a list of key phrases in Polish (too cold, too hot, thirsty, hungry, etc) and ask him if he needs anything via that. They also have rehab services so they've been working on strengthening his muscles, The other nice thing is that they actually allow pets to visit at this facility. Before he fell ill my grandpa LOVED interacting with our dogs. He's a huge dog lover. Unfortunately those dogs are a little too big and unruly to come visit but I had just gotten a puppy over Christmas so I decided to bring him with me to visit. My grandpa was delighted and held the dog in his lap for the entire visit. It was really heartwarming and raised his spirits considerably. We never really wanted to have to move my grandfather to a facility. It's hard and there is a lot of guilt involved. However, he had progressed past what we could do ourselves and it needed to be done. Luckily we were able to find him this fantastic facility which makes the transition a little easier. Makes us feel secure knowing that he's being taken care of.

Please, Please pass on this facility! I contacted the State in Elderly Abuse as they are…read moreHorrible!!!! My aunt had ice water poured down her back ( by a nurse) they would leave her in vacant hallways and leave her to cry alone. I would call and ask them to move her and they would say welp she needs to behave. Save yourself and your loved ones the miserable trouble of this place

Heartland Health Care Center-Ann Arbor When my husband…read moreneeded a rehab center, we choose Heartland because I was there twice before and was pleased with the services and the staff. Upbeat PT and OT staffers were essential in helping us recover strength and mobility. "Cat" the OT is exceptional. Always optimistic and encouraging she helped us during our stays. On Halloween, many staff members dressed up and that was fun for us patients. During my second stay, I needed the help of the Speech staff and they were outstanding. The food was fine, and there were always many choices. The grounds are attractive, and since the building is one story, these are many pleasant views. Part of my PT was walking outdoors, and I really enjoyed that. Heartland has a variety of group activities, listed on the calendar and posted by the club room. A nice plus, is that pets are allowed. Perfect, nothing is, although there were a few minor glitches, but Heartland is quite good. Anitra Gordon

My recent experience visiting my aunt revealed that this place is still profoundly lousy…read more She would call multiple times a day in a panic, claiming to be up to 5 hours late on her medication and about that long also sitting in her own excrement. Out of all the places I've seen visiting my aunt, this one is.....pretty awful. Super short staffed. 2 workers and 1 supervisor for the entire area. During business hours they tend do have enough hands on deck but in the evenings and weekends there is a dangerous level of inattention that goes down. Tell your loved ones to stay away from this place.

I'm writing this review for the sole purpose of warning people that this is not the place to put…read moreloved ones if they are infirm and need constant care. My dad was in here for 4 weeks and it was one issue after another until my family promised each other that we would never return my dad here. The staff smiles to your face and then neglects the patient. My dad went in with no wounds on his body- and came out with a stage 4 (the worst) bedsore that is requiring surgery, and a stage 2 bedsore, meaning they were not turning him often enough. And for them to let it get that bad and not tell us? Untenable! They were basically lying to us. It took a bout of pneumonia and a bacterial infection to send my dad back to the hospital for us to find this out. And I'll spare you the details of the bacterial infection, but the hospital told us it was because they were not keeping him clean. Couple that with they have a "two hour window" for medications- they had my dad on a roller coaster of consciousness, not what was needed to get my dad home to heal. What galls me the most is that I personally went and had a meeting with the staff and the social worker to make sure we were all on the same plan for my dad. Every single one of his care givers said that they understood and would work to get him home. Instead- he ended up in a hospital with sores on his body that I hope no one ever has to see on someone they love. We chose this home knowing it wasn't at the top of the list, but because only a handful of places take patients with trach tubes it was one of our limited choices that was nearby where my mother was. And because the staff seemed so nice, so caring. And know that it isn't cheap- it runs about $2000 more a month than other homes we looked at. I guess you really "don't get what you pay for". The Medicare website lists this as a "below average" nursing home. Wish I had seen that website before I allowed my loved one to ever cross the threshold of this place. Beware!

My grandpa was there for a few weeks until he went into the hospital and then into another…read morefacility. I am a nurse and I do not recommend for this place. My grandfather was able to walk with assistance after he was discharged from U of M hospital. He was admitted to Heartland and did not see a physical therapist for 5 days. He deteriorated after that and has not gained back the strength that he had. They also stuck him in adult briefs so they wouldn't have to get him up to bathroom. My grandpa is alert and oriented so this was demeaning to him. Finally, trying to talk to a doctor is IMPOSSIBLE! I called and called and called and never got a call back. There is no communication there. Nurses don't know what physical therapy is doing and vis versa. I know there are not a lot of good nursing facilities out there but don't send your loved one here..

Spent many hours each day over a week visiting with my brother here and was mostly impressed with…read morewhat I saw and the care he experienced. His therapy sessions appeared in line with what he needed. Maintenance requests were a bit slow but ultimately completed. Thank you for the care and concern provided to my brother Computer services were limited which made it difficult for me to do some work which would have been ideal

My dad was transferred to Optalis after a fall. The rehab he received was good and the therapists…read moreseemed like they really cared. The food was ok and facility seemed to be fairly clean. There were several aids that went above and beyond but they were the minority. The same goes for the nurses. I feel that there is not consistent care due to the constant rotation of staff. This lead to medication not being properly given and personal care lacking. If you are going to Optalis for short term this facility will be fine. However if you need longer term care, elderly or have dementia then the family will need to provide lots of follow up and monitoring.

My father needed help with his medications, he was too weak to go to the doctors office on his own…read moreand I couldn't get the time off work to take him myself. I found Magnum online, these guys got a Dr to do a house visit that afternoon, thank God because he was on blood thinning medication, they set him up on a lower dose of warfarin, got a nurse to come visit him twice a week to make sure he was reacting ok to the med dosage and also got a physical therapist to come to his house twice a week! He is doing 100% better now, able to leave his house when he wants and seems a lot healthier after the medication change. The physical therapist helped him to be able to exercise on his own and strengthen himself to be able to do household chores and his hobbies, I can't thank you guys enough, he really feels independent and happy again! Thanks guys!!!

From the owner: excellent care through passionread more

My aunt lives here. She has severe multiple sclerosis. Her home life was difficult to say the…read moreleast, but she has been so much happier since moving here! She has access to tons of service she didn't get at home, like speech therapy, and so many more social opportunities that weren't possible when she was homebound- she plays bingo, gets her nails done, and even goes on outings like on the Diamond Jack riverboat! It's wonderful to see how much better her quality of life has gotten since moving here- I wish she had been able to come here years ago!

The service level at this facility is awful. My 85 year old mother was put in a room that seemed to…read moredouble as a storage room for old, scratched up furniture. Every day we went to the place there was no one to check who you are. You self checked in. There were times we didn't see a single person while walking through the place. Calling this place went to an automated system that routed to two nursing stations. One never answered with a message that said they would call back in 48 hours unless it was the weekend, then it would be Monday. Their social worker quit on June 10th of 2022, and they have not replaced her as of June 20th, but the phone system still sends you to her voicemail where she says she quit. Medications took up to 72 hours for them to get, including Pepto Bismal for my Mom. She went 3 days with nausea and diarrhea before they got her help even though they told us it would be done that day. Residents have no food choices. If you don't like or can't eat what they're serving you go hungry. Dinner one night was a cold turkey sandwich with cranberry juice. After 4 days we arranged for a new rehabilitation center and requested the paperwork to transfer her. No one seemed to know what to do. We were told multiple times that they were working on it, but the truth came out that they didn't know how to fill out the form online for the referral to the new facility. It took from Wednesday until Saturday at 2:00 in the morning until she was finally moved. 4 days later I received a phone call from this place asking to fill out paperwork for her. I asked if this person knew she was no longer there. She seemed surprised but said "Oh yes, we just need the paperwork for her file". If you care about your loved one, don't send them to this place.