They did a good and thorough job They installed a whole…read morehouse filter to purify out well water. They were pleasant and professional.

We had our well pump and hot water tank replaced by Roy Boys in the fall of 2022. All went well,…read moreexcept we are still experiencing significant residual air in our hot water system 1-1/2 years later. We have reached out 4 times over the past year for service to vent the system of air, but have not received the courtesy of a response. Very poor follow-up given that we had given them nearly $6000 of original business in 2022 and we had thought that we found a good local plumbing service company that would be responsive for the long term.

Service request was for a a cleaning and service of a furnace for a long time customer. Requested…read morethe annual service in the Fall of 2024. No show. Started calling Fall of 2025. Called every month until May 2026. "We will try to get to it." Gave up on them. Called another company, they came the next week.

I love this company. They put new boiler in for me. They showed up when they were supposed to…read moreshow up, and cleaned up the mess. I highly recommend these folks!

Would not recommend. Not responsive to longterm customers…read moreor newer customers. Very unfriendly person who answers their phone. Questionable billing practices across the board. If you do hire them scrutinize the bill as well as labor time billed because they work VERY slow and do not give any type of time estimate for work. Should a customer be expected to pay for their lunch breaks? There is no follow up at all. Definitely do not recommend them.

Excellent. Professional, responsive and customer friendly. I am a long term customer and I…read moreunderstand that they are focusing on new construction these days, but they still are quick to respond to my plumbing problems, especially emergencies.

I hired Chip McKay to work on the plumbing and heating in a house i am renovating. Chip has been…read morevery attentive, he finished the job early, he has a fast response time when i tried to reach him. The project has been challenging with many complication and Chip has remained positive and helpful throughout the project. I checked pricing with a few local plumbers and it McKay's pricing was competitive. I am very happy with the service i received and will use Chip for all of my future plumbing needs.

Do yourself a favor and find someone else. You'll be paying for people standing around on their…read morephones. Charged for things they don't even touch. I found someone else highly recommend anyone but this company.

The Astbury crew showed up early and went right to work helping me locate the septic tank on my new…read morelake house property. The crew was obviously very experienced and they located the tank carefully and quickly. They then installed concrete risers to set the clean out covers less than a foot from the surface (the tank was down deep because the lot was regraded 3 years ago by the prior owner to build the new lake house. So, now I can easily uncover and pump out the tank when necessary. The crew of two were great guys as well and did all that I asked and expected. I highly recommend M E Astbury & Son and will use them again for sure.

John Avila and his assistant, Jim, were phenomenal in every way! This past December, our furnace…read more"puffed back" and, in eight minutes, deposited soot throughout our entire house. Thus began the long process of dealing with insurance and professional cleaners, but when it came time to paint, Red Ladder Painting Co made the experience seamless and most enjoyable. John helped us to navigate color choices and paint questions, and to orchestrate the process of preparing each room and its contents for painting. We were lucky that John was able to fit us into his schedule and, as busy as he is, he saw the job through to the end without a hiccup. In addition to their stellar painting skills, John and Jim took great care in sealing off rooms to avoid dust transfer and, each afternoon, they left the spaces clean, neat, and tidy. This was much appreciated, given that we were living in the house during this time. And, during this time of COVID, they took the responsibility of mask-wearing and social-distanting very seriously. In short, John and Jim made our house glow! We would not hesitate to have them back and recommend them without a doubt!

We recently moved to the area to a 150 year old house. Having no references for painters, I…read morecontacted Red Ladder and some others through Yelp. John replied promptly and met us to review the project. He was helpful with his insights about the wallpaper removal and plastering. His estimate was reasonable. He and Jim showed up on time, were quiet (no blaring music or phone calls) and kept the place clean. It being an old house, there were some surprises that John explained to us. All in all, the job was done in a most excellent fashion, the rooms look much improved. We're happy to know the walls are in better shape than when they started. The painting job is so fine, we are entirely pleased. John's estimate was reasonable and his work was excellent. I strongly recommend Red Ladder Painting.

I was so pleased that Curt responded quickly to my inquiry to fix several inside doors that…read morewouldn't close, and was able to actually do the small job when he stopped by to assess how much work it would be. The price was quite reasonable. I will definitely call on him again when needed!

Curt went above and beyond to fix our garage door, replace window cranks, repair our screen door…read moreand much more. The work is top notch and he treated our home as if it were his own. In fact, I think he left the area around the windows cleaner than he found them! (He even fixed our door jamb on the way out when he noticed it pulling away from the frame.) Definitely give Curt a call for your home repairs or improvements!

Great company, they arrive and get the job done as efficiently as possible for a very reasonable…read morerate. We've never had an issue with any of their work. They stock lots of parts for old houses that are unavailable at any home center.

If you want to go through the hell-hire with Eaton Elmer B and Son....They supposed to install a…read moretoilet(and did it awfully bad),shower(and could not do it right and the shower was leaking in every possible place and THEY had to hire other people to install a new one instead the one I had bought and they ruined),to install a pedestal sink and did not have any clue how to do that and Had to re-install it (3!!!)times),to install a heater (they did but the chimney was full of ashes and they never mentioned it ),to install radiators (they did but red pipes looked wired and I had to quarel with them about putting white covers around red pipes,they left piles of trash and cigaret butts in my basement and in a month pipe holders started to fall off the basement ceiling because they were broken durring installation .I even do not want to tell you about installation of the gas stove and instead white silicone they used clear and so on...I have pictures of all" masterpieces" mentioned above and I had to buy tape recorder and recored every minute of communication with EEBS representatives because they tryed to accuse me in threatening to kill one of them-I was lucky that that day a Home Deport guy worked in my house and heard the conversation...It was a night horror for my money!