This is the worse place to live. DO NOT live here. Maintenance is nonexistent. Management is never in the office. Well, they are, but they hide in the back office and don't come out to talk to anyone. Break ins, shootings, people living there illegally. The list goes on and on. All they care about is their rent money. You concerns and safety is not a priority. Don't try calling the corporate office. They don't' care nether. If there is an issue and they tell you "our legal team is working on it". Just be aware that they don't have a legal team. They have a lawyer that, allegedly, per the opinion of an attorney, should be disbarred. read more

Towed my car during the snowstorm because I supposedly parked in a fire lane even though all the fire lane markings were covered by snow and slush and not visible. But there are cars all over the lot with no parking pass that take up spots and don't get towed. One car has even been parked without a pass near my apartment and hasn't moved since August but doesn't get towed. I wouldn't recommend anyone to live here this place is bullshit. read more

I am currently on my second year leaving in this neighborhood and although at first it was a great place to live, but after a few months, it turned a complete nightmare. I would not recommend to anyone to live here at all. Here why: 1. NOT SAFE: there have been multiple shootings (one actually on the apt right above me), homicides, and car breakings. Also, I want to add that whenever we go to the clubhouse to go to the pool or to the gym, there are many random people who don't even live at redpoint banging to be let in, taking over the pool, and being disruptive. *** going more in-depth shooting that was in the apartment above mine, before the shooting, me and my roommates had some friends over and when they were about to leave, THEY HAD A GUN POINTED AT THEM. They immediately came back inside and a minute later we heard the gunshots, so we had to call the police*** 2.MAINTNANCE DOES NOT CARE: all they do is ride around in a golf cart all day not doing anything. Let me tell you, in a few days it will be officially 3 months that our dryer is out of service. We have put so many maintenance requests, but they never come to fix it. Also, one time when trying to address this issue over the phone to the office people, the lady on the phone had the audacity to tell me that a solution to my problem was to take $20 and go to the laundry mat, like I literally don't already pay money for a working dryer here. Lifechanging idea. 3. MOLD AND MILDEW: vents are so moldy, apartment smells like mildew when you enter. Multiple maintenance request have been put in to address them but all maintenance does it delete cancel the requests. 4. BAD NEIGHBORS: I'm sure this doesn't apply to everyone, but I have had the worst neighbors. They are so loud every hour of day and night. They have regular parties that last until like 5am and they even scream out of their balcony, and it's impossible for my roommates and I to get any sleep. ALSO, during their parties/hangout, they throw beer cans and trash down to our porch. They also have some large dogs that are so loud and poop all over our grass, so outside our porch smells so bad and you most likely WILL step on dog poop as you are trying to go in and out of your apt. Talking about poop, one time, they threw their dogs poop off their balcony, and it smelt so bad anytime we every went outside. This has been brought to the attention of management but nothing has been done about it. For this, I will not be resigning and I hope no one else does. I feel bad for the college students that will feel attracted to sign with them for their low rates but find themselves in the same position as me. DON'T LIVE HERE. read more

Horrible management is has no clue what is going on here. Signed lease for a four bedroom with three of my friends and the day before move in they tried to say they didn't have any four bedrooms and put all of us with random roomates in a two bedroom with higher rent than initialy excpected. Woke one day with bullet holes in a car outside nearly ten feet from my bedroom window. DO NOT LIVE HERE NOT SAFE read more

I have been very disappointed in my time at Redpoint. The communication with the maintenance team is absolutely terrible and the apartments are not I very good shape at all. I have had issues over and over with my ac unit and they continue to put bandaids on the problem rather than fix it, as-well as just throwing the dirty filters in our closet. The apartments are also filthy and the furniture looks like it was picked up in a five points alley way. We have also had problem with mold and dirty vents that has yet to have been taken care of. I do not recommended signing a lease here at all. read more

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Genuinely hate it here. Something is always broken, whether that be the dryer, ac, or oven. They "fix" the issues just for the appliances to break the next day. Roaches galore. Got charged for damage already done to the apartment. When we first moved in there was caked mud all throughout the apartment. The last tenants defiantly had a dog; there was urine stains on the wall. Safety is a huge issue, people constantly jump the fences, neighbors are disrespectful, even witnessed guys pee over the balconies. Gun shots, assaults, car break ins, just over all sketchy. read more

I cannot recommend this leasing office due to the consistently poor communication and unprofessional behavior of the assistant manager, Jakub. From the start, our move-in experience was stressful and poorly handled. After reporting multiple maintenance issues, including no air conditioning, Jakub repeatedly assured us that orders were completed--but they were not. My daughter went three days without AC, and a random maintenance worker came, turned it off, and caused a major leak--never returning to fix it. The girls had to seek out other maintenance professionals on their own to resolve the issues. Jakub refuses to respond to calls or texts, and his only "solution" is to have tenants move out after an already awful move-in. This level of negligence and lack of accountability is unacceptable. Avoid this office if you value responsive and honest management. read more

My time at Redpoint from 2022 to 2024 has unfortunately culminated in a series of events that compel me to write this review. I urge those reading to consider my experiences before deciding to live here. My personal move out breaking point happened at the final bug infestation I could handle. I cannot eat food with bugs on it. SEE PHOTOS. My review breaking point arrived on my move-out day, 7/23/24, after a series of attempts to contact the management office went unanswered--calls during business hours were ignored and the voicemail box was full. Amidst my family's mourning over my aunt's sudden passing last week, I found myself stranded in Wisconsin due to the nationwide CrowdStrike outage, an event entirely beyond my control. Unable to secure a return flight until 7/27, unable to turn in my keys. When I finally reached someone at the office, their response was unsympathetic, suggesting I mail the keys--a suggestion I would not take in the event they were DELAYED OR LOST I faced a late fee of $100 per HOUR past the noon deadline for key return. 15,000 dollars in fees they said. This situation has led to a formal complaint with corporate (case number 13414214), where thankfully, we encountered a helpful representative, but that is where the positive experience started and ended. I had to beg someone through tears to get them to drive two hours to take my key to columbia to avoid this. The following details outline my grievances over the past two years: Unit-specific issues: Holes in walls, which I patched prior to my aunt's death, were left unpainted despite promises from the management to provide paint, which they did not. I'm sure I will be charged for this. The A/C unit broke down four times, once leaving us with an inadequate bedroom unit and indoor temperatures rising to 86 degrees. On multiple occasions. Frequent internet outages both within my unit and complex-wide. A dryer that stopped working due to neglected maintenance. Mold discovered in the vents from unkept vent filters. A fire alarm that sounded every time a particular bedroom's shower was used, which was never fixed. Pest infestations including ants, silverfish, cockroaches, and flies. MULTIPLE TIMES. Toilets stopped working, multiple times. At move-in, the shared living space was in poor condition with paint on the floor, a smoke odor, and drug edibles left in drawers. My personal bedroom had a dirty carpet, insect cocoons in the wall corners, and a stained mattress. Apartment-wide issues: Non-residents were allowed to use the clubhouse, leading to unsafe pool parties, police interventions, and a drive-by shooting. The entry gate was frequently out of order, damaging vehicles and failing to provide security, resulting in car break-ins and CARS BEING STOLEN. Emergency maintenance responses were delayed or non-existent. A persistent pothole and recurring floods causing water outages. Unreliable shuttle service, with breakdowns and unsafe drivers, which was a key amenity for my residency. New guest pass policies were inconvenient and poorly implemented, the security guard was sometimes not in the office after hours to create said pass, at risk of having a guest we have be towed. Trash compactor broken for months. Other residents have reported issues such as unclean bathrooms at move-in, toilets detaching from walls, mold, non-functional A/C, crumbling furniture, and charges for pre-existing damages. While it may look attractive and leasing staff may urge you to sign early into your lease like I was, it seems management does not address these issues, and while the employees--often college students--are not to blame, the responsibility lies with upper management's negligence. DO NOT LIVE HERE. This has been an unsafe nightmare from hell. To say you will charge me 15,000 dollars over a key when we have a death in the family and airline outages is beyond cruel on top of all of the stress you have put the residents through from neglecting this property. I have done everything I can from a 8 hour cleaning, to bug spraying to hole patching to make this place liveable, and it just isn't. Update: Yes redpoint I paid the fines as, to my pleasant surprise, I didn't get charged for pre existing damages. I'm glad this was atleast different from others experiences, and yes the keys were turned in after having a panic attack and begging someone to drive to drop them off for me in my absence. Ultimately, again this is not at all issues stemming from their young employees. This is a failure on a corporate level and property neglect. read more

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HUGE CAUTION if you are considering living at Redpoint Columbia: Pool Use by Non-Res Trash Stacked WIFI Inhibits Homework - spotty Mold in Bathrooms Faulty Electrical Fans Washer/Dryer Sucks Door Lock Changes Bogus Charges Filthy Surroundings 5 Shootings in 24/25 Multiple Car break-Ins AI Reception = Horrible Fictious Damage Cobwebs Galore Security is NIL Water Pressure Sucks Roaches & Rats WIFI Sucks read more

If I had to describe this place in 3 words, it would be hell on earth. Due to the rise in crime in this area, which they decided to solve by closing the most important gate for commuting students permanently, I have not been staying at redpoint. However, despite me and my 3 roommates NOT being in our apartment, somehow our final utility bill all added up to $600+ in total for the months May-July. INSANE, considering only 2/3 of us had stepped foot in the apartment for a total of 3 weeks in the 8 week bill. Despite the college workers in the office repeatedly telling us that the bill was split between only our roommates, I called the company (ZEGO) who told me that they used the RUBS system, which apparently meant that the bill was split in accordance to how many people were in my building. Not my unit-- my building! And now all of a sudden they're going back to a flat rate of $50 after the crazy bills I was charged this past year? All this would've been a little more understandable if the management was at least good, which they weren't. Hard to reach as no one answers the phone except for that automated bot, always telling us to email them with questions/problems and never getting answers, slow maintenance who don't fix our problems. Amazing! My first year was good here, until my apartment had a leak from our AC which maintenance decided to fix by taking my roommate's comforter and shoving it under the AC so it could absorb all the dripping water. Of course, this left us with a disgusting blanket and torn ceilings! My roommates repeatedly put in work orders for our washer and dryer because it kept breaking (most likely due to the incompetence of maintenance from fixing this for previous leasers because why is there water in our dryer?) yet it was NOT solved in the 2 years I lived here. It is comical how all these same problems are evident through other apartments yet they're never solved. Same problems, yet these people don't know how to properly solve it. Would NEVER recommend living here. Better off paying a little bit more for an apartment that provides safety, competence, and communicating management. read more

I would give this place a zero if I could. I am a parent. Please do not allow your student/s to live here. It is not safe. There is often police activity because of violence and disputes. Upon moving out, this apartment complex stack unjustified charges. We have a video of the apartment not being cleaned and prepared properly. This apartment complex will tack on charges for electricity bills, rent, utilities, and anything else they want to trump up charges for, then they make it difficult to speak to them to resolve the issue. They have an automated system that will answer the phone and you never receive a return call. I have stayed on the phone for hours and no response. Please do not waste your time, money, and energy. This place is disgusting, disgraceful, and dangerous. read more

USC parents do not move your kids into this apartment complex. They don't operate properly. On move out, they will send you a damage Report that is everything wrong with the apartment, even if it was there when you moved in. So, if you don't dispute it you get stuck with the bill. The gate did not work ever. They do not maintain the property or respond to problems. If you got stuck with a bill like this, you need to email Monica at gm@redpoint-columbia.com and dispute those charges. Update 8/21/24 - the GM is now Kameron, not Monica. I went there this morning to address the bill, and they could not speak with me about it. The young person said that they have so many disputes to deal with and that Kameron was trying to get corporate help. I left my number, I am not expecting a call back. They do not answer their phones. Current Residents or prospective residents. Be wary. If you already are in a lease, take photos of everything, every surface and item because they will charge you for items you did not ruin. read more

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Feels like none of the staff really know what they're doing or don't really care. Maintenance does the bare minimum to fix issues, and the complex is fairly neglected as well as unsafe. I got charged cleaning fees and have been trying to dispute them over the course of a month, and Redpoint has stopped picking up my calls. All in all, wouldn't recommend to anyone. read more

Be nicer to guest and clean up more around the neighborhood. I lived here for a year now at first it was great then moved along to be horrible read more

DO NOT MOVE HERE. This place is extremely dangerous. If I could begin describing everything that has happened I would be here for hours. I have lived here for three years and in that time my whole apartment room flooded from a hole in the closet ceiling. I woke up to my foot going into soaking wet carpet. This was just the beginning though. This past February there was a shooting. I heard insanely loud shots right outside my window and cops come pulling in. I assumed they searched the area. Wrong. Next morning I go to leave for class and I find that my driver's side window has been completely shattered by a bullet and left a bullet mark and ricochet. My roommate's car got a massive hole in the back windshield and bullets left in her car and on the ground. The shooter wasn't found, the gates have been left open for years, the scene of the shooting was left for a week on the ground of shattered glass and more shootings have occurred since. DO NOT LIVE HERE it is absolutely horrible and the management will look at you and laugh in your face. Security is absent constantly including the night of the shooting. The cops completely missed the scene of our cars despite that I live right by the clubhouse and my car got shot right by it. This was by far the worst experience of a living space I have ever had and would not recommend for absolutely anyone. Please don't live here if you are wanting to be safe. read more

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DO NOT LIVE HERE!!! If it were possible to give this place negative stars, I would. Redpoint was hands down the worst environment to live in. It was extremely dangerous and hazardous to health to live in. Here are many of the issues I experienced while living here: 1. There were too many shootings to be okay and they never did anything to change it. (one example: https://www.wltx.com/article/news/local/redpoint-columbia-apartments-shooting/101-a24039b6-274f-4fe2-a91c-65178215137a ) 2. They raised the utility prices on us from a $45 flat rate per month to over $150 per person for a TWO-bedroom apartment (over $300 combined). This is simply outrageous for 2 people. When trying to get an explanation for where they got these numbers, I got sent back and forth with companies they had no contracts with. They took over a month to respond to my emails. 3. The trash services are extremely inconsistent. They would often take a week to pick up the trash they promised to provide in the leases. The trash would be picked up and then taken to the dumpster that would nearly always be overflowing into the street. 4. The gates they promise to have for security never work. 5. The pool is often shut down for glass being broken in it and taking weeks to fix. 6. I watched police raid an apartment building with very large guns while children were around. 7. Parties happen in the middle of the streets with broken glass ending up everywhere. 8. They started a towing system (you'd think this would be convenient) where if you didn't have a parking pass you would get towed. However, the "security guard" who possessed the guest passes was never to be found. 9. Trash was left all over the apartment complex and never picked up. 10. There was a car chase that ended up on television. 11. They changed the door lock system in the middle of the lease without an appropriate amount of heads-up 12. They came into our apartment to change the carpets WITHOUT LETTING US KNOW AT ALL and shoved all of our personal belongings into the bathrooms. 13. Maintenance would regularly mark requests as "solved" when they were not. 14. The front office staff was extremely rude and could never provide answers. read more

Don't be fooled by the older reviews.....Look at the ones from 2024. They do not take care of their renters. They leave issues unresolved for weeks (if they do fix it). A/C in my daughter's unit couldn't keep the temp under 90. Reported it numerous times. Tenants won't be able to find management onsite. Calling their parent company (Scion) doesn't help either. Security is a joke - gates worked about 10% over the last 3 years. Cars have been damaged and stolen. The unit won't be cleaned when you move in and you'll be charged over $1000 when you move out. PICK ANOTHER COMPLEX! In regards to Scion's response.....It's another way for them to blow off their tenants. I emailed them (per their message) and got a response that the mailbox was full. Now, what??? read more

This is the worst place I have stayed in since I moved back to Columbia. Got towed when THEIR sticker fell off my car window and they refused to give me my money to get my car. They tell you a date that they are going to come inspect your apartment only for it to happen two months laters (so random pop ins). Management is run by students who don't give a damn. Any adult you get in contact with is rude and nasty. Good luck trying to get in contact with their management because they will just send you to the AI voice. Do not stay here and save your money please. read more

I absolutely HATE it here. I am counting down the days til this lease is over. The utilities prices are absolutely insane with it being around $140 PER PERSON a month for a two bedroom apartment. The trash rarely gets picked up you'll have 5 trash bags outside of your front door for about a week. There's dog poop everywhere you turn (in the street, on the sidewalk, in front of apartment stairs etc.) they have no control over residents picking up their pets wastes and seems like they don't care AT ALL. The dryer half works you have to dry your items 3x before they are actually dry. This place is a complete RIP OFF. I also have heard a series of gunshots 3x since I have been living here. I was scared to leave my apartment and almost missed my flight! My boyfriends car was broken into and when I went to the office to ask if there were cameras or anything that could be done I was told "we'll have security stick around your building for more safety" I can say that I have not seen security ONCE since i've lived here and I've been here since 7 months. Another thing about the trash is that it's everywhere this neighborhood looks so dirty and filthy. They have random people with the code to your house and they are able to just walk in at ANYTIME. The man who came into my unit to install the new door system scare the living daylights out of me as i'm in my pajamas and open my ROOM door to a tall hispanic man just in my face. Do yourself a favor and stay far away from this place. read more

Redpoint Columbia Apartments: A Nightmare of Maintenance and Safety Issues Redpoint Columbia Apartments is, without a doubt, the worst place I have ever lived. The maintenance issues are constant and never get resolved. Since moving in, the air conditioning was broken during the South Carolina heat of August, and it continues to break pretty much every other week. Additionally, the hot water was out for an extended period, and our dryer has been non-functional for a few weeks now. Despite numerous complaints, the management claims to fix these problems, but the issues persist without resolution. Safety is another major concern. The location is right next to The Rowan, they have had several murders and ongoing gang activity/violence. This is not a safe place to live. We even experienced a break-in at our second-story apartment, yet management refused to let us break our lease. Their only concern was avoiding a financial loss, and they merely offered to switch our apartment number, completely disregarding our safety concerns. Also there was water damage and mold in the ceilings and the bathroom. They painted over it. Great. There's still mold all throughout the apartment. To top it off, the trash compactor has been out of order for months, leading to additional frustration and inconvenience. Living at Redpoint Columbia has been a continuous nightmare of unresolved issues and safety hazards. I would not recommend this place to anyone. read more

If I could give this place a -100 i would. This is the worst place to live in the state. Do not waste your money or your time. They do not care about their residents ONE BIT and will not get anything you need done anywhere close to a timely manner. We had an apartment flood on Christmas because THEY didn't fix a panel in the sprinkler room and did not help us a single bit in the entire process. My entire closet and bedroom DESTROYED, covered in water, and I had to throw out half of my stuff. The living room and my roommates stuff all water damaged and had to be thrown out. They lied to corporate when discussing the situation to make it not look as bad as it seemed even though they didn't get to the apartment till THREE DAYS LATER. Then they moved us into a model apartment but would not let us unpack our things or move any of their decor. After inspecting the place, they told us they would have it ready to move back in within three days... AFTER THERE WAS THREE INCHES OF WATER SOAKING ON THE GROUND FOR THREE DAYS. We ended up staying in the model apartment for about three weeks living out of boxes just to find MUSHROOMS growing from the upstairs toilet. Magically after this a three-bedroom apartment opened up and they moved us as "compensation" for the flood... Once we moved in our living room ceiling started leaking and it took them a week to check it out. Once they did they put a small hole in our ceiling and made us wait ANOTHER week while it was still leaking. This process to fix the ceiling took two months and there was dry rotting wood where the hole was exposed and mold in the ceiling. When they FINALLY patched up the hole weeks later they did not clean up their mess leaving white debris all over the floor and on our furniture. During this time we also had a leaving HVAC system (this also went on for months), a broken microwave, MOLD in my closet, and a broken dishwasher. I could go on and on about all the terrible things we went through this year. Not only is the management team a mess but there is ZERO security. Constant shootings and dangerous events happening at the pool and around the community. Constant break ins to the cars since the gates are ALWAYS OPEN or broken. My entire year here was awful to say the least. Cannot believe they would let residents live in the conditions that some of these apartments are in. AVOID THIS PLACCE AT ALL COSTS!!!!!!! read more

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a shooting happened literally right outside my bedroom the other night. this is not the first time and wont be the last. management always "prioritizes" safety but never follows through on any plans of making that happen read more

DO NOT SIGN A LEASE HERE!!!! If you do a sign a lease here, expect to receive hundreds to thousands of dollars in damage fees. Document and picture literally everything because they will try to charge you for every little thing post move-out, even if it is documented in your move-in inspection sheet. Trying to dispute charges is an absolute nightmare as well. They do not answer emails and they will rarely answer the phone (unless you spam call or call every 5 mins). They have thankfully disputed some of my charges, but are still trying to charge me for common area charges!! The same charges that my roommate got disputed!! What sense does it make to charge one resident for common area charges, that another resident-- in the same unit-- was able to be free of? While I lived here, the gates have not worked longer for a week. WiFi would always go in and out & sometimes would not work for days. Parties would be thrown at the pool-- which often resulted in cop presence and intervention. Shuttle had problems frequently and sometimes would stop running mid day-- leaving residents with no vehicles stuck on campus or with no way to class. There is a HUGE pothole right by the office that they keep claiming they're going to fix, yet it is still there and growing. Cars would get broken into constantly and at one point, a car got stolen. Emergency maintenance will only come out if they think your emergency is important. Me and my roommates washer broke and flooded our whole apartment, which ended up damaging the carpet in one bedroom (They tried to charge my roommate for it after telling her to not worry about it!!!). Emergency maintenance never came out because they said it was not "important". Our washer did end up getting fixed the next day, which is the only good thing I can say about that experience. I have called multiple times trying to get answers and updates, yet get stuck in the same loop over and over again. Don't get me wrong, the workers are very nice, but it is very inconvenient when I'm looking for answers and get absolutely nothing back. Do yourself (or your student) a HUGE favor, and stay far away from this complex!! read more

There is no management on site. When we moved in we photo documented all damages and submitted all documentation to office within10 days per lease agreement. 30 days after we turned in our keys we were given a statement of charges for all the damage previously reported. We have submitted disputes on a weekly basis with no return communication. Renter beware! read more

My daughter and 3 roommates moved in last week. The place was filthy and their refridgerator and AC were not working. The staff has basically ignored their requests and all of the food they purchased was ruined. Apparently other units have had worse move-in experiences (maggots in the fridge, mold, etc). read more

I have lived here for 2 years and moved out this past summer. DONT MOVE HERE. literally didn't have working ac for 3 weeks, we called maintenance every day and they clearly didn't care. Dog poop is everywhere. Water damage in the ceilings and mold in the living room, they just bleached it. Oh also, the gates never work. Lots of shootings, there's no security. And someone bent my side door, because there have been an increasing of car brake ins. The amount of money that Redpoint scams from students is insane and don't use any of the money to renovate the buildings. read more

Quite literally the worst place I have ever lived. Here is a list of all of the issues I have experienced after living here for one lease period: - I brought my own bed to put into my room and asked them to come take the provided one. It took them an entire month to come get the mattress off of my front porch. - My A/C was out for four days in the middle of June. - The WiFi is currently out in a STUDENT living place and has been out for several days - They tow visitor cars without stickers in the middle of the summer when parking lots are wide open and the offices are CLOSED on the weekends. - I was denied a sublease when I took over my friends lease at the end of the August. Instead they made me create my own lease so that they could get double payment on the August rent (we both paid for an entire month... $1600... when the lease starts on August 18th and I moved in on the 26th) - they don't pro-rate on August or July, so expect to pay for an entire month when you only get to live there half a month - had mold in our A/C units which made my roommates physically sick - trash compactor has been broken for MONTHS - the gate has been broken for a YEAR, while being across the street from the Rowan, where murders and gang related activity takes place DO NOT LIVE HERE, there are so many other better options for Columbia area students read more

This is day 37 at Redpoint's and with all of the hot temperatures no air conditioning! Supposedly the hvac company came and replaced the unit and for some reason it doesn't work! How is that so, unless this is a refurbished unit or possibly electrical issues. I have called, wrote a letter and visited in person to the leasing office and still no air. I am having no luck in getting this resolved. Also, this apartment has mold and with the warm temperatures this is a health hazard. I am requesting to get out of this lease as no one should live in unhealthy conditions. I am not giving up as I will seek other alternatives. Renters beware. read more

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Lived here since mid-August. In that time, our gates have been open the entire time. They break, are left open, but we are promised that it will be fixed "shortly". Keep in mind that shortly for Redpoint means MONTHS. Cars are being broken into repeatedly and Redpoint doesn't care. I thought we were supposed to have safe living here too? But I have two active issues that I would consider fairly serious apart from the safety of our vehicles and they have been an active issue since I moved in on August 13. Firstly, I have mold in my wall. It's not the toxic type (I hope....) but I have never been made to feel like anyone here even cares. It has taken REPEATED calls from both me and my mother to get anything to be done. I understand and appreciate there are over 1200 people living here and that maintenance is apparently short-staffed, but the managers love to promise that they will call you back or provide you with information on an issue only to go radio-silent. As of now, there has been a garbage bag sealed around a hole cut into the wall so that way I'm not breathing in mold or smelling the god-awful smell that there was. Thank the lord my mother was kind enough to call and have something done about the smell because its been almost a month and a half since they cut into the wall to "diagnose the issue" and I can't imagine having lived with the smell all this time. Last week I found out that there was going to be work done on my wall that would be completed "by the end of next week". This is DAYS worth of work. No one was even going to tell me that I would have fully-grown men in my apartment without my knowledge when I'm fairly sure they have to give 24 hour notice. This is such a pattern with Redpoint. All I want is honesty or transparency. Please, be upfront. My next issue is the fact that I have had an ACTIVE LEAK since I moved in. Nothing has ever been done to fix it despite several calls and work orders. Water pours out of the light fixture in my closet, the air vent in my closet, and the fire sprinkler in my closet. I have not had a way to have light in my closet in months and I can't even really keep anything in my closet without the fear of getting water on it. Water plus the active mold on my wall means things get moldy for me quickly. I have made this issue known to Redpoint for months but I've pretty much given up on having a comfortable place to live for the almost $800 a month I pay. No one here cares about the condition we live in. I have never been rude to the people in the office and I have never been rude to maintenance. I'm not sure what more I can do to have anything fixed for me. All I can say is if you're thinking about living at Redpoint, the marketing is misleading. It's not safe, it's a mess when you come in, and nothing is ever fixed. I constantly feel dirty or sick and I'm just done. How am I meant to go to classes when I deal with this every day? At the end of the day, for whatever person has the job to send the same reply to the other poor poor people who decided to live here like me, just fix my issues, please. I appreciate things take time but all I would like is some tranparency on things taking time and someone acting like they care. I'm a full-time student and I don't have time to be riding y'all about fixing the crazy water damage in my ceiling and doing construction-level work on my wall. I could have sympathy and understanding for a lot of the things going on but I can't really have those if I don't also have information to make those decisions. Thanks for reading. read more

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this is the worst place i have ever lived, combining the most condescending and unresponsive management with the slowest maintenance response time as well as nonexistent security measures. in the two years ive been here, i have dealt with maggot infestations, my dishwasher CATCHING ON FIRE, and every possible appliance breaking with the most unhelpful maintenance team to fix it. the gates are broken and have been since i moved in two years ago with multiple empty promises of being fixed "soon." due to the open gates, you get to experience giant obnoxious pool parties thrown by non-residents who leave broken glass in the pool and get it shut down for multiple weeks at a time. don't even get me started on the "included" wifi that's down half the time. on top of all of this, they decided to charge COLLEGE STUDENTS $100 or more per person for utilities when the previous month they only paid $15. don't even try to get an explanation for it, as they'll just tell you to call companies which aren't able to give you an itemized list. they'll also lie about a "$72 cap" on utilities which actually doesn't exist. don't try to email the office, your message will bounce back. don't try to call, you'll get sent to an AI chat with no way of talking to a real human. and definitely don't try to go to the office, you'll only talk to another college student who will tell you the actual management is "busy" i cannot stress this enough, DO NOT LIVE HERE. EDIT: i cannot email scion at that address because all of my mail bounces back (as mentioned in my review) and i've never received an answer emailing that address. i've been to the office three times this week asking for a manager and have been told they're not there every time despite being able to see them standing around in the back. read more

Between catalytic converters being stolen off trucks, trucks being broken into daily, being told it's a gated community yet the gates never shut or work. Rent going up every month for some other excuse on why more money is owed. This is one of the worst places I've ever seen and there are multiple lawyers looking into this place now. Stay away at all cost! read more

I would avoid having your student live at Redpoint. Management is unresponsive and unfortunately safety is a large concern.

1. THIS IS NOT A GATED COMMUNITY! My roommate texted me saying there was a GUN SHOOTING! They need to fix the gates! They have been broken for the past 5-6 months! They said they fixed it but it was never fixed. 2. Maintenance is the worst in fact horrible. Nothing ever gets fixed in time something is always broken Our dryer has not been working for the longest time! It toke them 3 weeks to come fix our door lock. 3. I understand it's the summer time and everyone has friends but please be respectful to the people that ACTUALLY live there when it comes to parking! All in all REDPOINT IS THE WORST!! I WILL BE MOVING SOMEPLACE ELSE NEXT YEAR.. I REGRET LIVING HERE!! read more

WARNING!!! Terrible experience. The hole in the floor noted upon move in served as an omen for what was to come. MOLD, leaks, broken appliances, and non-working gates are the least of your concerns when living in this community. MULTIPLE SHOOTINGS occur in what is supposed to be a safe environment for students. Apparently, this community was even recently on an episode of reality television featuring law enforcement. Very unsecure and definitely NOT anywhere you would want your college age child to reside (or anyone for that matter). Office staff will listen to you concerns but you remain stuck in a terrible situation with no action taken. We elected to take the financial hit and move our child out prior to the end of the lease for reasons aforementioned. DO NOT SIGN A LEASE! read more

DONT LIVE HERE. not a gated community!! fatal shooting just happened with people who don't even live in this complex. claim they're fixing the gates soon but gates haven't worked in a YEAR. rent has gone up $200 because of "renovations" which is only a terrible paint job on the outside of our apartments. management changes monthly. i have a mold situation that still hasn't been handled properly. if they got their act together i would enjoy living here, but now i dont even feel safe walking to my car. read more

Update to my last review. I hate living here. My AC has broke again and there have been no efforts from them to fix it. The pool is useless. It's looked like this for a week now and they haven't fixed it. I haven't been able to swim in the pool since I moved in, in august! The people who work here are rude. I've reached out to the manager and got no response. I'm over it. This place sucks. read more

Redpoint Columbia - Pool has looked like this for over a week and there seems to be no effort in fixing it - University Housing Near Me - Columbia, South Carolina

Do not live here. Management is horrible, gates are always broken, I was charged renters insurance for months when I already had it, and now we are getting another roommate but will not give any information until 2 day before the girl is moving in. I've had nothing but trouble here please safe yourself some stress. read more

I have lived at redpoint for 2 years now and the first year I had a great experience but then when I got back in August 2021 it completely went downhill. The gates were not closed for months and then following the shooting this month they just so luckily got the parts to fix the gates a day later. Now the gates are broke again, where the exit is closed but the entrance is open which makes no sense. The rent continuously has gone up yet the facilities are not any better, and not improving. read more

I moved In and the whole apartment was filthy no one cleaned from last tenant! My second night here the security threatened to kick my service dog in its head! The ac broke a week after living there took 3 MONTHS TO FIX IT "the whole summer " but they did give a window unit that barely did anything. Considering I have pets! Dryer broke they replaced others before ours even tho ours was broke first. The rent is ridiculously high for what you get "nothing updated and filthy" and management suck they run you in circles and tell you the same thing but don't do it! The only person I trust here and that has kept they word so far is heath "manager" high DO NOT RECOMMEND IM MOVING BEFORE MY LEASE IS EVEN UP! read more

These people are CROOKS!!!!!!! IF YOU ARE NOT 100% POSITIVE THAT YOU OR YOUR CHILD IS GOING TO ATTEND USC, DO NOT SIGN A LEASE WITH REDPOINT - COLUMBIA. If you do not return to school for any reason, you are still responsible for the FULL cost of the lease. This is true even if you NEVER move in AND inform them that you are not moving in prior to the beginning of the school year. This review is kind of long so to summarize, Redpoint-Columbia, is double dipping on rent. They are trying to require my son (i.e. me) to pay rent for an apartment that he does not live in. However, they are currently collecting rent from the kid that is living in the room originally assigned to my son.. My son was supposed to move into Redpoint August 2021 but was unable to return to USC. He informed Redpoint (The Scion Group) that he would not be moving in. On September 1, 2021, I received an email from Red Point with the subject line "Move Out Statement" confirming that they were aware he was not moving in. On September2, 2021, I called Redpoint and left a message to verify that everything was in order. I reiterated that my son never moved in and was not enrolled at USC. I asked for a return phone call and never received a response. On September 30, 2021, I received another statement showing a balance owed. This time I emailed Redpoint stating that Connor did not live there and that I had called previously but had not received a response. Again, I requested a response. I never received a response via email nor phone call. I did not receive a statement in October and made the assumption it had been taken care of. I was wrong On November 1, 2021, I received a statement from Redpoint. Once again, on November 2 I called. This time I did speak with someone. They apologized profusely and promised to take care of it. They did not. They said they did not have a record of my son living there. On December 1, 2021, I received another statement showing a balance due from August thru December. I called again on Dec 2. I spoke with someone who said they did not have any record for Connor Leary and that it must have been corrected. It was not On Jan 3, 2022. I received yet another statement. I emailed on Jan 3, and stated once again that Connor did not live and Redpoint. I also called an left a message. Once again, no response. That brings us to today. On Thursday, Feb 3, 2022, I received yet ANOTHER statement from Redpoint. I called and spoke with Chelsea. She said they did not have a record for Connor. This time I pressed the issue. She spoke with her manager who said they never received notification that Connor was not living at Redpoint. I asked to speak with her and she refused. I asked for a managers number and they refused. However, they did give me Abraham Briones' email. I emailed Abraham and finally received an email last night. Apparently, it is Redpoints policy to continue to charge a student for their lease if they fail to fill out a piece of paper appointing someone to live in their room. This appointment then must be approved by Redpoint. My son DID find someone to take his space but he did not realize that he had to have it approved by Redpoint. In summery, Redpoint-Columbia, is double dipping on rent. They are trying to require my son (i.e. me) to pay rent for an apartment that he does not live in. However, they are currently and have been collecting rent from the kid that is living in the room originally assigned to my son.. I have contacted Redpoint on numerous occasions and this issue has NOT been resolved #redpoint-columbia #thesciongroup #usc #universityofsouthcarolina #terriblelandlords #crooks #thieves #badbusiness #scion read more