I've never experienced such unprofessional behaviour from a barber before.
I had a haircut from the male English barber (Owner) working there and was unhappy with the result. The left side was visibly different than the right, with an obvious patch of extra hair that needed fixing, so I returned to have it corrected.
Instead of addressing the issue I pointed out, he started work on the opposite side that didn't need fixing. He repeatedly insisted both sides were the same until I had to physically show him with a comb that they clearly weren't.
He then begun to try and gaslight me and say that this is only because I was not happy with the top when I clearly highlighted the problem with the sides many times.
The situation then became unnecessarily argumentative. Rather than listening to feedback, he became arrogant and accused me of being disrespectful simply because I wasn't satisfied with the haircut. I was then told not to come back.
To make things worse, the cape was aggressively pulled off me as the situation escalated, so I decided to leave.
After all incompetence and arrogance I had left with my head looking like an egg.
After being such a loyal customer to this place for 10 plus years I am so disgusted & disappointed with the unprofessionalism and poor behaviour due to pride and ego being hurt. After management being changed, my cuts just kept getting worse and I'm fed up of this place.
I had previously left this barber a 5 star review after years of attendance, but only after being asked in person to 3+ times constantly.
Perceive this rating as you want but I'd recommend saving yourself the trouble of finding out and just go to any of the other barbers in the same centre that know what they are doing.
The price DOES NOT match the quality of haircut.
Absolute waste of money. read more