I haven't been to Red Lobster in ages. Biscuits aside, it's normally not on my radar. I attended a can't-miss celebratory event. I arrived with low expectations and didn't expect much but was pleasantly surprised by the appetizers. Here's what I had: SANGRIA -- Super duper sweet. I love sweet, but this was overkill. Disappointing because I love sangria. MOZZARELLA STICKS -- So good! I'd come back just for these. CHEDDAR BAY BISCUITS -- ...and these! No brainer. CRAB LEGS [not pictured; to go order placed at the bar] -- My husband had no complaints, so I guess that would be a reason for him to return. The restaurant was clean and the service was pleasant, so no complaints there. __ I eat. @f.hux I thrift. @DCthriftish read more

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Service was slow. Asked someone for a box and they blew me off. Food had been sitting for a bit before it was delivered. Still warm, but not hot. Steak was rare when it should have been medium. Overall, disappointing considering the cost. Won't be back. read more

I normally like coming here for date night. The ambiance is relaxing and quiet. The staff is friendly and the food is decent. However, the last time we were here there was a man in the corner jerking off and I was disgusted. The craziest part was the wait staff kept interrupting him but never outrightly told him to stop or leave. If they didn't want to confront him then at least call the police. This was gross and stomach turning. I feel like if we go back we need to bring a spray bottle of Lysol with us! read more

IF YOU HAVE ALLERGIES, AVOID THIS PLACE!! When we arrived, there were very few customers, so seating wasn't an issue. Unfortunately, they do not have an allergen/gluten free menu and the staff is not well versed in any allergies. It wasn't until I asked for a manager that I was able to get their binder that shows allergens. There is an inherent risk of cross-contamination bc lack of education, or even caring frankly. The manager made me feel like I was a huge inconvenience even though the restaurant was less than 1/3 full. One of the two items I could order was crab legs... fine, I like crab legs. I opted for the meatier ones (bairdi?) since it was only half a pound. Well, they were very sharp/spiny and Red Lobster had no utensils to crack them open. Needless to say, my hands were raw and I had to enlist my husband's help for the claws. What seafood place doesn't have the shell crackers? Also, when my food came out there was nothing to indicate that mine was allergen-related. To make matters more frustrating, we had to remind our server repeatedly for the condiments that we requested when ordering and for drink refills. While we had 8 people in our party, I was the only one with food allergies, so it wasn't complicated. He was very nice but very forgetful. We were extra patient and left a 20% tip anyway but I won't go back. It just wasn't an enjoyable experience. read more

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So we decided to try this location again because we had not been there in awhile and since we heard they were trying to turn around the chain. We went about 1:30 on Sunday and were seated immediately. I had the Ultimate (fried) platter with fries, Cole slaw and a beer. My lady had grilled salmon with broccoli, Cole slaw and a glass on Riesling. We went about 1:30 on Sunday. The Walts shrimp and the flounder were both well prepared. I could have used more than 4 shrimp but they could have kept the fried clam strips (rubbery)and the baby hush puppies. The fries were very good but the Cole slaw was not freshly made (starting to darken and taste was a little off. The grilled salmon was average and the broccoli was very good. Her Cole slaw was also not freshly made. A little pricey ( 87$ including tip) for what we had, should have sent the Cole slaw back- my bad! read more

On Saturday, February 28, my husband and I dined at Red Lobster (11035 Mall Circle, Waldorf, Maryland) to redeem a $75.00 coupon I had received on January 9. Unfortunately, our experience did not meet expectations. My husband and I waited approximately 10 minutes before our server approached the table to take our appetizer and drink orders. My husband ordered a Pepsi and Popcorn Shrimp, and I ordered a cup of Lobster Bisque along with a Sunset Passion Colada. I asked the server whether oyster crackers were available for the soup; he stated he would check but never followed up. After waiting about 10 minutes, I began eating my soup without crackers so it would not get cold. My husband's drink arrived about 10 minutes later, while mine took approximately 30 minutes. Both beverages contained excessive ice, which diluted my Colada. After returning home and reviewing the drink menu, I noticed the Sunset Passion Colada includes a choice of strawberry, raspberry, or peach topper. I was never asked for my preference; the bartender selected raspberry without consulting me. I later ordered a second Sunset Passion Colada because I enjoyed the drink, but again I was not asked for a topper preference and raspberry was chosen. The second drink had an appropriate amount of ice and was much better prepared. My husband also ordered a second Pepsi, which was forgotten. He had to stop eating and remind the server before it was brought to the table. For entrées, my husband ordered the Lobster Lover's Dream (Dragon Teriyaki Lobster, Lobster Pasta au Gratin, Rock Lobster Tail, and hush puppies). I ordered the Create Your Own Ultimate Feast with Maine Lobster Tail, Grilled Sirloin, Walt's Shrimp, Shrimp Alfredo, Crispy Brussels Sprouts, and Crab Mashed Potatoes. When my meal was delivered, the Crispy Brussels Sprouts were missing. The server only realized the oversight after I mentioned it, and the item was brought out 10-15 minutes later. Additionally, the Crab Mashed Potatoes were excessively salty. Our server did not check on us until we were nearly three-quarters finished with our meal. My husband rated the food quality a 7 out of 10 and noted that the men's restroom was clean. I rated the food a 5 out of 10. The women's restroom had used paper towels on the floor, and the toilet paper cover in the first stall was detached, creating a potential safety hazard. The dining area itself appeared unclean, with debris and food particles visible on the floor. Overall, the service delays, lack of communication, food inconsistencies, and cleanliness concerns made this a disappointing experience. As regular diners who typically tip 20% or more, this was the first time we felt the service did not warrant a gratuity. I hope this review assists in identifying areas for improvement and recognizing areas of strength. Thanks read more

I was very impressed by Devin and he had very good customer service and even made me feel welcomed

Server Alonta, was great. However the restaurant as a whole not so much. No silverware!!! Excuse me WTH?!? Plastic utensils in a plastic bag that you can get in a carry out say maybe McDonald's. Yeah that is the best they offer. So much for fine dining at Red Lobster anymore not that it was ever actually fine but it was actually Adult! Not So Much Anymore.! All while playing a song with the lyrics "You can do better..." yes, yes you can 100% DO WAY BETTER! read more

What you can approve with is sticking to your specialty. Which states that you serves an experience that makes your customers smile and the joy they receive when their food hits the table, none of this was the case with my experience as a disabled veteran. I thought Veterans Day would be a great experience with you, but it turned out to be the worst. But thank God for Outback because they sure made up for! Here's my experience. read more

Red Lobster - I never got to eat this. They said I could not take it with me. - Seafood Near Me - Waldorf, Maryland

Well.. I visited o a weekday and had lunch and my waiter Joyohnny was great. And the food was okay. I really only visited for the biscuits and sweet tea. I know I'm a real fatty just visited for those specific things. But, I tried the nachos and shrimp. The decor is standard and outdated, but hey it's Red Lobster. read more

Every time I dine at this location I'm disappointed and tell myself never again but hubby loves seafood. Red lobster Waldorf location needs to be shut down! This restaurant is dark and dirty. The service is horrible, took forever to get food and when food finally arrived it was flavor less, and over cooked. I ordered an expresso martini and it was so thick with cheap liqueur I couldn't even suck it out of a straw. My daughter's burger was still frozen in the middle. Don't get me started on the baked potato that supposedly came with crab sauce topping that looked so beautiful in the picture but the reality of it will have you gasping. The food here is so bad it's almost laughable. The only saving grace was our waitress I think she was new and doing the best she could considering the bulk shit she was serving read more

This is the THIRD time I've ordered the Bairdi crab legs meal and received regular crab legs at the inflated price. After paying a delivery fee and tipping, the only thing the managers on duty can say is they can't do a refund and to come back in and they'll give me the correct order. Today, they told me they don't even sell Bairdi crab legs anymore but they accepted the order and took my money. Needless to say I will not be spending another dime at Red Lobster. Over 50.00 spent for 1 1/2 clusters of baby crab legs. read more

Terrible customer service. Came in today to pick up my order and it was almost 15 mins before even one person who worked there acknowledged my presence. And it was another 10 mins after that before I was asked what I was there for. None of which shouldn't have happened because they were no busy but slow, with hardly any customers. Just shut this shitty location down. read more

No to the food, the service, and the ambiance. Needs updating and upgrading. They changed the one thing that I actually liked, the tartar sauce. read more

I tried the seafood boil. It was $34.99 and it was horrible. The sausage were burnt, the shrimp were overcooked and the potatoes were undercooked . Not a good experience at all. It was so bad I didn't enen want to talk to a manager. read more

Food always has been good there. The chocolate wave is the bomb. Happy hour was nice also. Definitely would go back.

My family and I came in for dinner and CC did an amazing job!! We were quite a large group and she did not miss a beat. Will definitely be asking for her when we come back! read more

Ambience is perfect with the small hum of music and kitchen clatter that permeates over a dimly lit meal. If you sit in the bar area, there are two small TVs, playing the latest game fight and/or trending show, but don't look for them to play the sound. The bartenders are cool and know how to somewhat pour, but continually complain about and act like they don't want to be there because they're juggling so much and probably underpaid - managing to go orders drink tables bar orders and then some. The food is typical for red lobster but glad for the upgraded seasonal menus and classic kitchen favorites. I came during shrimp fest, and had a whole good time. If you like sweet alcoholic beverages, they have a myriad of frozen, bubbly and still options. Always appreciative of the cheddar bay biscuits, especially when they come out warm. Don't forget to ask for a biscuit bag, if you can not eat them all, or if you order any Togo. If they could give "half stars" I would give this location a 3.5. Still an oldie but goodie. #enjoygoodpeople read more

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The server was attentive. The lobster pizza was mostly tomato pieces very Littlelobster. I had the ultimate feast on Sun. July 6, 2025, the crab legs had very little crab meat like the crab had been sick read more

Ok, oK, OK... this place is NOT!! I wanted crab legs... the only place in the area we found them. It's The Lob right!? Almost like Dennys these days! You don't come for the atmosphere or service really. We were sat quickly by a beautiful young lady named Destiny. Then our experience went down hill. I ordered crab legs. My baby ordered the Fri night fist. (Fried Cod) The crab legs were nearly tasteless. His fish came out real close to burnt! He sent it back. It came back seemingly nicely cooked until he cracked the bread to find dry cod. I wouldn't suggest the Brussel sprouts by the way. So this place DESERVES NEW MANAGEMENT and service!! Notta next time kinda visit at all!! read more

I decided to grab some dinner at RL tonight . I had not been in a very long time. Maybe over 2 years. Sooooo here I go and walk to the bar. The bartender TREquan is amazing! Great drinks! Had a Margarita (promo item) first one was super sweet but TRE remade it to my liking, a bulleit old fashioned - (superb! ) and a mocha espresso martini for dessert! Now that martini was fire . Additionally for app I had the dragon calamari which was perfection and the sauce was a Thai chili. My entree was the grilled rainbow trout , super delicious and MOIST! that's key for sure. Definitely recommend to stop by and try RL - an oldie but goodie!! read more

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This place is the worst. Every time I come here I am reminded of why I don't come here. I walk in the door at 9:10pm to place a takeout order of sides. I understand that they close at 10pm but there are 4 employees playing in the lobster tank, they never acknowledge me in any way so I head to the bar. No bartender in sight and employees just walk by as if I'm invisible so I proceed to do a mobile order on my phone. As I'm pushing payment someone comes up and is like "you need something"? I resisted the urge to say something petty and explained I put in a mobile order. His response was I don't have any orders I was explaining I just hit pay when he walked away. Now those same employees who were huddled around the lobsters have taken a lobster out and are conspiring on how to scare this other employee with the lobster. I'm still just sitting here waiting to pay for my mobile order. I'm now starting to wonder if I'm actually invisible. Update: They called him to the back and he ran out screaming almost falling in the process. Im assuming the manager left or is one of the kids in on the prank but I will never patronize this place again. read more

Zach was my waiter! So nice. Helpful fixed any mistakes quickly. It was new and honestly, I haven't been working very long as a waiter, but was honest about everything and just did a great job. Food delivered, hot and beautiful. read more

Lobster fest should be called robster fest! We were robbed! The so called rock lobster was at best 3 ounces and that's a stretch and I wasn't allowed to order what was advertised! The lobster dip had no flavor. They need to shut this place down! It's pathetic and we will not be returning! read more

Came here with my toddler for dinner. It wasn't overly crowded and the hostess was very pleasant and seated us right away. Our server's name was Aliyah (spelling?) but she was so sweet and professional! She kept us up to date on our orders and made sure we were well taken care of. She didn't hover either or make us feel like she was ready for us to leave. Her customer service was exceptional! She was even patient with the little one who likes to get loud sometimes lol. The food was good too. Came out hot and was a nice treat from the weekly routine. read more

The hostesses were playing on their phones when i walked in. I went to the bar and ordered food. Food came out in a decent time and was hot. The customer service needs to be worked on. read more

I keep returning to Red Lobster, forgetting or perhaps forgiving my previous experience, and am always brutally reminded why I said never again the last time. Now mind you, the cheddar biscuits are an absolute pull every time, but the actual meal always leaves something to be desired! Looking through the menu, the visual presentation always seems to pull me into the most costly dishes, and then the actual meal I receive is such a letdown. The service was harried and distracted because they seemed to be understaffed even for a slow Tuesday evening. Pictures speak a thousand words to support this one star visit... read more

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customer service and attitude was horrible. we didn't even stay to order, we quickly left. I like to eat where I am welcome

Hello Good Evening, I am leaving this review regarding your manager Trequan. ( manager on duty 12/17 @ 7:45) He is very rude. He was not looking for a way to assist with my online order at all. I paid over $100 for my order and was willing to pay whatever I needed to for what I wanted and he was very nasty. No customer service whatsoever. I placed my order through DoorDash and couldn't locate how to make my mash loaded so I figured I'd reach out to the store directly boy was I wrong for doing that. Talking to this guy was like getting hit in the face by a school yard bully. All he was focused on was the fact that the bacon would cost $1.39 which again I was willing to pay to have it put with my delivery order, however he advised me that he couldn't take a card over the phone and there was no way at all to assist with adding the $1.39 bacon to my mash after I just spent over $100. If this is the type of person you all have running your business my family and I will reconsider ever eating here again. This guy insulted my intelligence and my character by saying, "I can't give you something for free because you couldn't find a button." Mind you I was never asking for anything free, just wanted him to help me figure out how I could make the request to have to mash loaded. He needs to go back through training to learn how to deal with the general public, that is not the type of service I want to encounter when spending my money especially when I am willing to pay what I need to pay to get what I want. This guy is a disgrace, he is obviously just there to collect a check, he doesn't not care to represent the face of Red Lobster's establishment in a way that I know owners would want the company ran. The way he handled my call shows what he is going through in his personal life, he can not be frustrated with customers because his personal life is not going well. I would like for a general or district manager to give me a call back in regards to this matter at their earliest convenience. I can be reached via email to obtain contact information. read more

Garbage if you're ordering to go check your bags and some expect anything as a human being with common sense would do as far as packing it because as the manager stated to me they have " Standards" that they have to follow. I didn't want a refund no discount I wanted my order done right as if I was a patron in this establishment being seated but they don't do that they throw your doin in a bowl stuff biscuits in a bag if you only order 6 and could care less wether or not they stay whole fall apart or are smashed. I won't give this location another chance to do nothing. They had about 5 other people complaining about their orders in there as well because they were either missing something or the food wasn't right. Go elsewhere you've been warned read more

Food was out of sight. Service was excellent. Very fast paced and attentive. I liked the ambiance. The Resturant was clean as well

Average. It is the word that best describes my experience here during this weeks corona curbside. I ordered shrimp scampi and fried shrimp online. The menu is pretty limited during the pandemic. The shrimp scampi and cheddar garlic biscuits were great. The fried shrimp was so so. The mashed potatoes were hard as a rock and the green beans were over spiced. I may try take out one more time here but I wonder if this spot is best for dine in. read more

Red Lobster - Shrimp Your Way Fried Shrimp - Seafood Near Me - Waldorf, Maryland

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if i could give zero stars i would. the red lobster didn't even secure the bag for uber eats ‍bag wide open. no staples or tape. its stil covid. i worked mother's day and this was all i could send as far a seafood to my momcome in people read more

The food is not up to date. Small portions for the prices they charge. Food is not cooked properly. Biscuits are not tasty as l they should be. Lobster tails not cooked well. They quality and quantity is not the same. I will not be spending hundreds of dollars at Red Lobster any more n this life. read more

I guess it's typical for Waldorf but it used to be much better. The host wouldn't seat us where we wanted even though others were there. Something about servers. She sat us in the noisy bar area. Drink glasses were dirty and overall the place needed cleaning. The food was ok but the environment did not feel welcoming. It may just be me but there was no one like me in the whole place. I try Waldorf because it's close. I'll drive the few extra miles to Alexandria for a relaxing meal where I feel safe and welcome. You may have a completely different opinion and I hope you enjoy your evening. read more

Stopped in since they were running a for 5 days 5 specials for $15. This day it was the 4 course meal (soup, salad, entree & dessert). Our waitress was courteous & took care to make sure she took our order correctly. I ordered the clam chowder, Caesar salad & Woodfire grilled shrimp. There was only one option for dessert which was a brownie and ice cream. Soup & salad came out at the same time on a plate that held both bowls. The chowder could have use seasoning. Salad was fine. The shrimp entree was fine as well. Nothing wrong just not more than fine. For the cost, it was a good meal. read more

i ordered to go today and none of the sides were delivered. Two weeks ago I ordered to go and my appetizer was missing. Obviously the person putting the orders together cannot read because the complete order is listed on the receipt. This is unacceptable. I will no longer order from them again. I don't have money to waste. read more

For a place with Lobster in its name you would think they would get that right. I ordered lobster tail. It came over cooked. Then the waitress said they would make me another. The next one came half raw..even she was surprised. She was kind enoung to take it off the bill. My husband was very pleased with his shrimp meal. Yes the scampi was good. Great service but don't come here for lobster. read more

Red Lobster - Overcooked, dry, rubbery lobster - Seafood Near Me - Waldorf, Maryland

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Never have I ever had to wait for 20 minutes to even get asked if I wanted a glass of water. While our waiter was in front of us with no other tables!! Lemonade taste like every cleaning product under my sink. The saltiest and I mean the saltiest soup I ever had! read more

As hungry as we were, we wanted seafood. Approached by a young gentleman walking in, he asked if we had been seated yet, we said no, and he took us straight to a table! very kind, approachable, and driven. Justin was an awesome server and very humble. Also, he took initiative! For our first time here, we had a great experience. Great atmosphere and customer service. Everyone we spoke to built rapport with us and had a good attitude. Very happy. The service makes the experience, and we enjoyed an awesome evening because of our waiter. read more

Red Lobster - A 4lb lobster - Seafood Near Me - Waldorf, Maryland

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