I'll update the review if I am able to return. I arrived at 5:55 on a Saturday when they close at…read more6, the woman saw me walking up and locked the door. I went to grab the door to enter and she showed me the sign that they were closed. It took me 45 minutes to get there, and all I had was a quick question about snow shoes. I've worked retail and customer service before so I know how it is when a customer arrives just before closing. However, if it's before closing time and an employee see a customer walking up its highly inappropriate to lock the door in their face.

This place is absolutely awesome 4 old school skate shoes and clothing. Quality clothes at a great…read moreprice with very helpful and friendly staff.

The store was nice and inviting. I always receive great customer service! Thank you Blazing N J'sread more

Zack is very knowledgeable and knows his products. Always willing to spend all the time you need to…read moreexplain things! Good, happy vibes!!

Visited today..August 21st..see receipt…read more I was in Oroville today visiting friends and I noticed my backpack for my swimming stuff had broken its strap. My girlfriend suggested Ross in Oroville so I decided to give it a try. SO glad I did...I found the perfect backpack (Nautica) on sale that was deep enough to hold a large towel..goggles..paddles and swimming cap. Great price and quality was very good. They have men and women's clothing. ..shoes..jewelry..housewares and much more including kids clothing. Everything is discounted and relatively affordable. They are known for carrying designer items for up to 60 percent less then other stores. I would not say the quality of the clothing is very good but if you are on a budget then this is a good option. Overall it was a good experience and I got an awesome backpack!

The store is unorganized & messy with things all over the floor. Staff doesn't care about their…read morejobs & neither does management or they would take pride in their store.

Men and women's clothing new and used and custom fashion streetwear. Local and Bay Area artists…read morefeatured. Get LUX brands

This place is awesome! They have a great selection of gently used clothing, and the owner is so…read moresweet. I got a cool Godzilla shirt for only $12, and she even gave my pup a treat! Will be back for sure.

Great selection of wonderful quality items! There is a men's section too! Shoes, purses, clothing…read moreand a mix of "new" really cool t-shirts for under $30. I loved visiting this store !!

I walked into this Goodwill after work with a hot pink jacket that was sold to me (at another…read moreGoodwill) with an old security tag. (I had my receipt & price tag still attached) The ladies at the counter went above and beyond to help me remove it. Although they couldn't remove it, they truly helped. Later at home, I managed to remove it. So thank you ladies!

I usually give them a lot of grace bc I come here literally all the time, but just considering the…read moreprices in general it's hard to ignore. But as of recently I've for the second time now, accidentally and unknowingly purchased broken glass. I, from the outside did not see it and could've literally accidentally grabbed it. looking at the prices in this location specifically also KNOWING they got everything in there as a DONATION the prices on anything that's not stained or destroyed is almost never reasonable. Thinking of goodwill as inclusive, affordable and accessible for people who might not be as privileged to get their "nice/new" stuff, is getting harder to think because at a certain point it's easier to just buy something at target/walmart for the same price.

As per usual, the inventory in these discount stores is ever-changing - walk in one day, find…read morecertain items, come back the next and those items will be gone and there'll be new ones in their place. The ever-changing inventory and set-up are similar to those of TJ Maxx and Burlington. However, I find Ross probably to be the least extravagant of the 3. This store tends to be messier, has longer lines, the quality of clothing is a little less acceptable, bathrooms are often locked [which is annoying], and sometimes there is an unpleasant smell inside. With that being said, if you take the time to look through the racks of clothing, you're sure to find something exceptional, and at a reduced price! I used to go here all the time for socks. I could get 5 3-packs for under $30. And the brand was Under Armour. This store can get crowded relatively fast, so come early in the morning. That's when I've noticed there are only handfuls of customers in the store. Service is excellent. I've returned clothes here before that just didn't work for me without hassle or interrogations. And the good news is that they'll accept a return even if you bought it from a Ross in a different city. Hold on to your receipt, please.

I went to the Ross in Chico and it was SO much better than the one in Auburn and the dressing room…read moreattendant said the one that is even better is the one up in Paradise!! This one in Chico has better clothes, home goods and purses!! Love this Store!

Tiffanie was extremely rude and unbearable! I came to ask for a specific necklace and check if it's…read morestill around, she was VERY rude and aggressive attitude as in response to my question! The guy that was with her was extremely sweet and polite compared to her, he said he's new but came up to me and did way more compared to her, good communication and helped me to his best of his ability but he had to double check with Tiffanie and well unfortunately I had to deal with her.

I trade at TJ Maxx constantly and needed to exchange the baby outfit I got for a gift for the right…read moresize. Walking in with the item in the bag, I informed the girl at the last check stand my intentions. She said I needed to get in line. I said, "No, I am going to get the correct size and then get in line". At least the girl that walked up said, " Yes, sure. That makes sense". So that is what I did, finding 2 more things to buy before I got to the register. The poor girl could not even do an exchange. She had to call someone to help her. The item had been marked down from 2 days ago. I DIDN'T CARE! It was an even exchange. Pull your head out and use some common sense! The really wonderful part? They wanted to scan my driver's license! FOR WHAT? Because they needed to prove that I wasn't someone trying to scam them. Say, what? I am very happy to take my business to Kohl's or Ross. I spent over $200 in the store in the last few days but I will betcha that Kohl's won't have a problem taking it. Poor little girls ( the check out girl needed help and called someone else), common sense has not invaded their minds. They are happy to just follow corporate policies that don't make sense. No idea about invasion of privacy or corporate having too much information and big brother mentality. These girls are the future of the world, going along to get along. Too bad Maxx. You just lost a good customer.