Hotel has no human decency- I booked DIRECTLY through a personal phone call to the front desk because we never received a confirmation email from priceline- needed to check out one day early, let the front desk know 36 hours in advance, however they still would not credit us back for the unused day, even though it was over 24 hour notice we gave. Says to call expedia, but we paid the hotel directly- Smells like a SCAM to me.
Apparently the "manager" is off duty for the next month so there is no one to speak too, that speaks clear English.
Unfortunate situation, unfortunate hotel.
Hopefully no one else has to experience this- however if you enjoy the smell of must, mold & an entire caravan of mexicans this is the place for you! read more