Four of us went to eat dinner and it was pretty early about 5:45pm. No one else was in the restaurant. We saw the menu outside so we had a good idea what it would cost us. We ordered our meal, salads, steaks, potatoes and drinks. They brought out bread for the table, no bread plates. You would think when you order a salad it would come out first. Nope. All our food came out at the same time. I ordered the Filet and my husband and sister were going to do the same except after I ordered mine the waiter said I got the last one! It's 5:45 pm! And you're a steak house! How do you run out of filets!! They were forced to reorder and got New York strips. We all ordered them cooked medium. When all of our food came out and we cut into our steaks the Strips were almost well done and my filet was medium rare. I never send food back but I can't eat steak that under cooked. I sent it back. And what do you know? It's now over done. I just shut my mouth and ate it. To top it off, it was horrible. Very tough and fatty. Mashed potatoes were covered in melted cheese. I love cheese but it was way too much. One side of the mashed is more then enough for two. The best part of the meal was the Caesar salad. That had tomatoes. I hate tomatoes. Who puts tomatoes in Caesar salad?
Over all I'd never go back. The food was horrible and the decor looked like a museum trying to cover up crap. The ceiling was falling apart too. And I get we were the only people in the place but the waiter was overly talkative and asked us 4 times if this was our fist trip to cancun. I understand customer service, I'm in the business, but this place was no good from the front door to the check.
P. S. The check included tip! There was only 4 of us. I've never heard of that. Be careful when paying! There are plenty of places to eat in cancun, don't waste you're time and money here. read more