Fantastic Customer Service and very helpful Got a Honest…read moreopinion on what we should do with the dirt bike situation after having it checked out. They also have really great merchandise. We will definitely be back Thanks for Everything!

Incredible service and work on my 1968 Honda 90! They picked it up and brought it back. I got a new…read moreback tire (in stock) and charged me what the big store wanted to charge for just putting the tire on the rim. I highly recommend Allen's family owed local shop!

Although they do decent work expect it to take three times as long and cost twice what they quote…read moreyou. Extremely frustrated!

Reliable, fast and knowledgeable service. Definitely recommend this establishment. Thank you.read more

Mike and his crew are simply the best. I'll never go anywhere else (plus the dealerships all rip…read moreyou off). Thank you again for the great service. '02 Goldwing with two new tires mounted and a synthetic oil change for only $840 + tax.

Mike's is the best . Great service and tires . Always has answers for any questions and…read moreinstructions if needed . The only place I go. Thank you to the crew.. Ditch

Found problem kept updated on work will take bike here for any work needed very friendly staffread more

i hope this place will learn about respect for there customers but I know it's very important for a…read moresmall business to take care of them lying and saying things they shouldn't say is an understatement !!!!!!!!! owning up to mistakes they make will only bring them back for more services ....I personally won't step one foot in this shop again !! They lie and try to sell you on things that arent needed and mess your shit up and don't own up to it . FYI to anybody wanting this shop to do work .. I would definitely look elsewhere ! im a honest guy and I can tell you they suck !!!!! If they mess up it's a big middle finger to you .. i should have recorded how I was treated . Now I have to buy a new wheel !! bunch of clowns especially the little guy bill don't even try to reason with him I would just steer clear of this place !! you will get ripped for sure ......update :::: just found gouges in my exhaust tips !!! Wow this place is jacked !!!!

These guys are the best in my area, hands-down. They do…read moregreat work always willing to work with you on your needs and you get your stuff on time with no surprises

The only place I will trust taking my bike to, to get dyno tuned! They go above and beyond tuning…read morebikes finding all the power and torque

I've been an Empire customer for 10 years having bought three motorcycles and an ATV during that…read moretime. They've always been friendly, fair and accommodating. I live over 100 miles away and even though their service department was backed up, they made room to give me a quick repair on short notice so I wouldn't have to cancel a trip.

Helpful, friendly people to work with. Came near closing time but still got full service with 2…read moreyoung gents. Thank you

Was looking for a universal part for my Honda spirit 750 the shop seemed nice enough Lots of…read moreclothes and accessories, probably would of bought something, but workers ignored me. When I asked for help they said We don't serve metric bikers here! We're a Harley Davidson dealership, well for a dealership they didn't have very many bikes there maybe two lol! Quite sure I won't be back! I've been riding for 50 yrs , yes I like metric bikes because I've seen to many Harley broken down on the side of road!!!

I was staying in town for two days and my Trike had mechanical problems. Lawrence's was the…read moreclosest to my hotel. I went there, he looked at the bike and luckily had the part. He was working on two other scoots and I waited, but he took mine in and replaced. He's a good mechanic, honest, and fair priced. What a great find. We need more mechanics like him. Thanks.

The service department was really good. I just had maintenace and back breaks with new white wall…read moretires replaced on my Road King last week. The only thing I didn't get is my bike washed like they said? Haha well I washed ICE myself. When you spend over $2000 you would think that they would have washed my bike! Just saying!

I want to start this review by saying this was one of the most unprofessional service and staff…read moreexperiences I've ever had -- and that's coming from someone who works at a motorcycle dealership in the area. I brought my 2019 Harley Road Glide in for service after a blown head gasket so the repair could be completed under warranty. The repair was done, and they replaced the head gaskets, piston rings, etc. (parts shown in photo). The repair timeline was reasonable since it was the middle of winter. Fast forward to this month: after putting around 1,000 miles on the bike since the repair, I checked the dipstick and found the oil was extremely low and completely black. I later discovered that Lone Wolf's service writers and technician did not change the oil. When I called and asked why this basic procedure were skipped during an internal engine repair, I was told warranty denied those items. I contacted the warranty company directly to confirm, and they stated they never received an invoice for oil. They also told me they do NOT condone this type of behavior and that Lone Wolf had misrepresented the situation to me. I escalated the issue to management and had a sit-down meeting with the service manager, Steve, and the general manager, Dan. During the meeting, Steve became extremely confrontational and was ultimately removed from the meeting by Dan for literally screaming at me because he was frustrated with the situation and knew he was in the wrong. Dan ultimately refused to do anything to correct the issue with either me or the motorcycle. He told me he would not help unless I chose Lone Wolf to perform future work for an upcoming cam job I already have scheduled with M6 Cycles next week. The meeting ended with Dan saying he would "research" whether changing the oil was required by the service manual. Since then, I have heard nothing back, and my calls have gone unanswered. Moral of the story: NEVER have Lone Wolf Harley-Davidson service your motorcycle. Take it to M6 Cycles in Post Falls for certified Harley service work (warranties accepted), honest repairs, and technicians who won't cut corners and turn your motorcycle into a liability. The way they treat customers clearly reflects how the business is run. Based on this experience, I would strongly advise against both their sales and service departments as a whole. I will also be contacting Harley-Davidson corporate to escalate this matter further, as this situation represents a serious liability concern. I will update this review if Lone Wolf makes any attempt to correct the situation.