I was in the store looking for a lounge chair and the service was excellent, as was the delivery…read moreand set up. Highly recommend!

It is fitting that this gem of a furniture store is located in the heart of the "mineral city."…read more This unassuming hometown furniture store has a huge selection in store and available for ordering that far surpasses what you find at any big box stores of Asheville and Johnson City. Not only do they have the latest Ashley line, but they also have a number of hard to find, American made, furniture lines (Vaughn-Basset, England Furniture, Lazyboy, etc.) at way better prices than bigger stores are able or willing to offer. I now live in Florida, but I still purchase my furniture from L and L whenever possible. I just ordered a full bedroom set from them, which compelled me to write this review. I bought the furniture from L and L, rented a U-Haul to get it to Florida, and I still saved thousands from what it would've cost to purchase the same set closer to my home in Florida. Their prices are that good! But not only was the furniture priced way better than I could find anywhere else, the customer service I received from the L and L team (from the owner on down) was unmatched. Everyone was super friendly and helpful, but never pushy. Plus, my custom order of American made, American oak furniture from L and L arrived more quickly than it took in stock furniture I ordered from a national chain to be delivered from their own warehouse! And when I had questions about how to assemble my new furniture, the L and L team texted me pictures from the showroom and talked me through the process. I only write reviews when I find a stand out business and this is one is worth writing home about. In fact, when I told my best friend who lives in SC about my experience with L and L, I was surprised to learn that she also buys her furniture at L and L, instead of in SC for all the same reasons! If you're local or just visiting the area, highly recommend checking them out! You won't be disappointed!

They will not give you a refund only a store credit. When I…read morewent in the next day to cancel my order. I was I formed that I could only get a store credit.

THEY DO NOT RETURN PHONE CALLS. when we got to the store no one was around. we had to go to the…read moreadjacent store and they found a salesperson for us. some of the furniture was nice, some not. we found a beautiful dining table. After the delivery people left we found a deep gouge in the table that was not there when we purchased it. I called several different times and they never responded to my messages.

A big thank you to Chip for all of his help, took me a while to figure out what I wanted, changed…read moremy mind several times. He was always helpful and patient with me, and never pushy, just waited for me to make up my mind. Great prices and delivery for custom furniture only took 4 months...free in home delivery. Love my new Rowe furniture, great quality... My old sofa sectional was Rowe and I had it for over 22 years! My experience was really great, would definitely recommend.

If you know exactly what you want. This is a fantastic place to buy your furniture. With free…read moredelivery I saved at least $700 over the next cheapest place I could find my flex steel sofa at. With that free delivery, you have to be patient because it takes a while for the sofa to make it to your regional delivery partner but the savings was worth the wait. It took us 13 weeks to receive our sofa. I'm guessing if I had bought it at a local showroom we would've had it in 10. The owner was always friendly and responsive. And I got exactly what I ordered. I had a few follow-up questions to confirm myself cushions and material and he did his research and got back to me, timely for all of them. Only collect 30% upfront the rest is due COD typically. Although I had a really good experience, I give four stars because of the long delivery time and because if I didn't know exactly what I wanted it would've been hard to shop this online store.

I bought a adjustable bed, and I love it, and 8 years ago I bought a Samson 55 inch television, And…read moreI am still watching it right now it works perfect and has from day one, The delivery people that brought in plus some washer and dryer still using those items no problems and they were wonderful hooking everything up. I have always been treated with great respect from all of the workers from sales people to the delivery guys, I just want to say thank you to all of them. If you need something I say go to badcock to buy furniture to appliances that's what I tell all of my friends.

Great people here. Very helpful. The driver Nick was a pleasure to have met. He was always curtious…read moreand well spoken.

The staff was very helpful and that is greatly appreciated in today's environment where proper…read moreservice is hard to find.

If you are looking for furniture, the store has everything you need…read more They have a wide selection of sofas, chairs, tables, beds, and different shelves and cabinets. Yes, everything is still quite expensive, but the quality definitely shows. Even if you aren't looking to buy anything, it is nice to come in here and sit in very comfortable seating for a little bit!

They have SO much stuff! Anything and everything you can imagine! And they are very reasonably…read morepriced! You definitely get a lot of bang for your buck! Friendly and knowledgeable about their vast selection of items. I highly recommend checking it out!

From the owner: My father and I originally planned to make this an antiques only venue, but we have since become an…read moreaffordable estate sale liquidation thrift store with some really nice antiques. We are only open every other Saturday Jan1, 14, 28 Feb 11, 25 Mar 11, 25 and so on… We are attempting Monday-Thursday 7:15pm-9pm as we work full time Jobs during the day.

Worst customer service I have experienced in a long time. We were asked if we were looking for…read moresomething in particular and said we were interested in a couch and asked a few questions about it. The woman said she would check and then walked away and continued helping everyone else in the store but avoided us even as we stood by the couch we wanted to buy...was extremely awkward and very off putting. We won't be back to this place and I would go as far as to suggest if you're not a middle aged or elderly white woman then don't shop here because your business won't be appreciated or welcomed.

I recently had to sell a loveseat to make room in my living room for some other furniture. Frugal…read moreDecore was really helpful. They recommended movers that had a very reasonable rate, and I was given a fair price for my piece, which was in great condition but that I didn't have time to sell myself. I would definitely sell with them again.

I love this store and was just recently there. I don't know why it was reported. closed. Maybe…read moreafter Hurricane Helene when a lot of store shut down? Well everything is fine now. The rustic furniture is gorgeous! I will definitely be buying something when my cabin is done.

Massie Furniture in Waynesville has NOT CLOSED. It is open…read morefor business Massie is the perfect small town fully furnished store The service is excellent and is known for its caring sales staff Ask for Tom or Kevin. Anything you need for your home is there, Don't miss going there. It is the best furniture store in Western North Carolina,

Great thrift store always find something. Staff is friendly. They do close a bit earlier but open…read moreSaturday for folks who can't make it during the week. The lighting needs work!

I found many nice things to buy there and it was just a friendly place to shop I would definitely…read morecome back and bring some of my friends with me

Great service, great price's. Friendly, courtesy, & willing to please. Selection is great, &…read morepriced right.

From the owner: We opened our furniture store in September 2010. We have low overhead so therefore we pass the…read moresavings on to our customers.