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    Rebecca Stephens, MD

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    2 months ago

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    I assume that the doctors are all okay. The staff is highly incompetent. I went to the office…read moreJanuary 6, before any appointment, hoping to make things easier on the staff. I signed a form for all my medical records to be forwarded. I also explained about my compounded prescriptions to add to my file. On February 13 I had my doctor's appointment. I had expected everything to be in my file by then. Alas, nothing had been added to my file. At that time, I repeated my prescriptions to Dr. Dial, who it seems did not add it to my file, either. Today, March 6, I called the office and requested that my compounded prescriptions be refilled. The first staff member mentioned some powder???? prescription (I have no idea what she was talking about). I was transferred to the medical assistant, who called it in. She did not call in accurate prescriptions. I had to drive to the compounding pharmacy, Medical Arts Pharmacy, and bring my vials of my estrogen cream and the pharmacist wrote down the prescriptions, which I then hand-delivered to the doctor's office. Whenever I would call the office, the staff would over-talk me and not listen to what I was saying, so they would make further mistakes. It's a good thing that I am healthy and I am mostly concerned about my estrogen, and getting blood tests, so that I can make any adjustments needed, myself. I do not trust them with anything else.

    Love Dr Horn! She is the best and all the staff are…read moreincredibly kind and helpful and professional

    Rebecca Stephens, MD - familydr - Updated May 2026

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