Just completed closing on my parent's home and cannot sing enough praises of "I buy SD/GG Homes"…read more My senior citizen parents had received a notice that the city would be putting my parent's home into receivership due to severe neglect and disrepair in less than a month. This was a world turned upside down crisis for my parents and I live on the other side of the country. Once I became aware of the notice we were looking at the reality that we did not collectively have the money to make the repairs and once the city put it into receivership and made the repairs, the house would have to be sold to pay the repair costs as well as legal costs. The city had also deemed the house uninhabitable and we had nowhere to turn. I was put into contact with Matt of "I buy SD/GG Homes" from a relative and within a week Seth visited the house and made my parents a very fair offer, which they accepted. From that point a ROCK STAR closing manager named OLIVIA took the ball and held our hand through the whole process. Again I'm on the other side of the country helping my parents through this. Olivia was my constant point of contact and returned every phone call and text on a pretty much daily basis. She is extremely kind compassionate and understanding of me pestering her every day. At some point the city was going to send fines for violations to my parents. Olivia worked tirelessly with the city to get them to hold off as we were going through the process while keeping me apprised of every communication. Olivia wanted to stick with us through the very end until the funds from the sale were sitting in my parent's bank account, and she did. Jessica was there for escrow and responded to my emails and phone calls very promptly. She was very helpful keeping me in the loop so I could help my parent's with details. Bottom line there were no surprises from "I buy SD/GG Homes". Everything Matt, Seth, Olivia and Jessica did, and stated, from the beginning went just as they said. The offer was never changed (again a very fair offer considering the condition of the house), and "I buy SD/GG Homes" came through and now my parents are in great shape financially and ready to begin a new golden chapter of their lives free from any financial worry for the first time in their lives. In my parents case I will say "I buy SD/GG Homes" were life-savers in this context. That is my experience with them. Thank you Matt, Seth, Olivia and Jessica!!!

Due to medical needs, my parents have needed to sell their home and move into something more…read moreaccommodating. I've been helping them look into companies they could go with to sell quickly without the hassle and without the realtor involved to make it easier on all of us. We stumbled on I Buy SD .com because they were suggested by our neighbor who was curious about the company as well. I initially really liked the company because they were San Diego specific and seemed to understand the area. I had already been researching Opendoor and I BUY SD gave us a slightly better offer. So it seemed too good to be true (and it was...) Come the day before we were supposed to close escrow, I was helping my parents with everything and we get a call. I couldn't believe what I heard on the speaker phone. I Buy SD.com said that: sorry, they had to lower the house price by $80,000 less than the signed contract stated and close five days later than the signed contract stated in order to close now. I was flabbergasted. This is a company where contracts were already signed and paperwork already in place and they chose to drop this bomb and force the house to be a lower price, likely knowing that we had to close or else the new house wouldn't go through in time. Talk about shock and regret. Now we've realized they said several things in the process to us that turned out to not be true, like they were sending a design time to measure the house and it actually ended up being other investors!! That feels really deceitful to me! I wish I had never stumbled across this company and I wish I could have kept my parents far away from it. What kind of company does that to people the day before you're supposed to close escrow? I definitely wanted to write this review as a big BUYER BEWARE! I would never ever wish this experience on someone else, not even a mortal enemy. The stress, pain, and suffering this has caused us is absolutely beyond words. I have been in tears ever since this happened and I'm not sure how to even recover. On the I Buy SD.com website they claim they want to help San Diegans sell their houses as painlessly as possible but from this experience we had it really feels like the exact opposite :(

Working with the Thank you Hero's program was the best decision I could've done. Thankful for the…read morereferral that my buddy gave me to sign up and receive notification to start the interview to begin the process. They were very professional and very knowledgeable in what they do! They were great at answering any questions or concerns I had. Didn't matter what time it was they would always reach out to give feedback and best advice. My agent Heather and Aaron were the best, they both worked restlessly and around the clock to help me out. Was thinking at first this program was too good to be true and turns out it's the real thing, meeting face to face and getting to work with them made things easy. Highly recommend reaching out and contacting them !

What an amazing team and experience. I fully trusted them throughout the entire home buying…read moreprocess. I never felt pressured to make any decisions. They provide all the services I asked for, resources, view varies houses at different locations, loan officer. They walked me through all aspects of the process and really simplified everything for me. They were able to not only negotiate the house price lower, enabling us to start with equity. But we also received additional funds from seller to pay off debts. Honest, quality work company. Super family oriented and they were always available. As a service member married to a veteran, this is truly a company for military members to use. They really care and understand our burdens and lifestyle. We were truly blessed to find this company and work with amazing people. Highly recommend!!

The A/C has been out for a week and a half since the start of summer…read more It's 85 degrees inside our office at 102225 Austin Drive in Spring Valley. Patients are complaining. Poor building management listed: as a Nikki Rodriguez. I would give her 0 stars if Yelp would allow.

Our family has owned the Airport Plaza for almost 50 years…read more Diana Mares has managed the property for the last 20 years. I have never felt like we were in better care than with Diana. She has our best interests in mind with every decision she makes. She is extremely accessible returning phone calls and emails promptly. She is polite yet firm with tenants and contractors. Her assistant Arthur is well on his way to learning from her. I hope they continue to manage our property well into the future. TomVV

I recently viewed one of CoSine Real Estate's properties and had a great experience. The space was…read morevery clean, well-maintained, and offered at a really fair price for the location. Scheduling and accessing the unit was straightforward, and the self-guided tour was a great added convenience!

I tried numerous times to talk with someone on the phone. When I finally got someone on the line,…read morethey had very broken English and I could hardly understand them. I think the company answering service works remotely from the Phillipines??? I explained my situation and she never said anything, asked no questions and then said "she got my application and would contact me" and hung up. Poor social/ phone skills. I never heard back. I got the impression they don't want retired tenants. As soon as I mentioned I was retired, she wouldn't give me the time of day. I am almost glad I didn't hear back, as I wouldn't want to deal with this realty company.

During my last three years at UCSD, I lived at one of the rental properties owned by Rosemary. I…read morewill start off by saying, Rosemary is a tough woman. Initially, she was tough to communicate with because she is very particular about what she expects from her tenants. However, after living there for so many years, Rosemary and I were able to understand each other very well. When you tell her about an issue, she will want to know every detail about the occurrence and will send help immediately (she has connections to many repair specialists) to resolve the matter. Furthermore, as long as you keep the place clean and she don't get receive any complaints from the neighbors, Rosemary will not bother you, and you'll be able to live very peacefully. Moreover, the monthly payment must be paid promptly. Overall, she puts a lot of faith and trust in the tenants she chooses to take care of the home. Lastly, Rosemary is a great person. She has a very keen sense of humor, and is a warm, kind person under her hard exterior. Being a young, college student at the time, she was very understanding and gave me a lot of good advice in many areas. She really wants the best for her tenants and hopes to keep a good relationship with them moving forward. I would refer any future prospects looking for a place in San Diego to Rosemary!

I have been Rosemary's tenant at Marbella Properties for one year. Rosemary is a very good person…read moreto have on your side, and she is very reasonable if you are nice with her. Rosemary has broken english, but I have never had a problem understanding her english because she speaks clearly. Her emails may not be "professional" in the sense that she, again, has broken english, but I feel it is unfair to judge someone on their accent or writing abilities if they are still able to communicate effectively, especially if they weren't born here. I still live in San Diego and Rosemary has told me she is happy to be my landlord in the future. She even offered to help me find a new place, and I appreciate her kindness. We have had a good business relationship and I look forward to doing business with Rosemary in the future. Rosemary is tough on renters who create drama, so if you are inflammatory and unprofessional when you interact with her, she will not put up with it. However, if you are polite and act appropriately, you will not have any problems with Rosemary. Due to the one-star review previously left by Celeste S, I felt compelled to write a counter review, especially because her review actually states my name, as well as others. I find it very inappropriate and passive-aggressive to air out your dirty laundry for a Yelp review. I hope that while you consider all reviews on Yelp, that you would also consider the source. This is exactly why I think Yelp doesn't work for smaller businesses with owners who dont use Yelp consistently, it can hurt their business with disgruntled people, while the owners are not even aware of it due to a generation gap.

I own a rental property and Chase Pacific Property Management has been my company for over the past…read moreyear. I have nothing but good things to say about this group. They have been excellent in terms of communicating with me and keeping me updated on any issues at my property and, unfortunately, there have been quite a few through no fault of theirs. Cheryl, who is the head of the company, clearly sets the tone for how things should be run, and she is great. But the person who I have dealt with countless times throughout these past months has been Jacob Stillwell, who works incredibly hard and seems to always be available. Jacob is very responsive and has continued to keep me apprised of any issues that have occurred and he and I have worked well together to resolve any problems and address each situation. Jacob's assistant Ellie is wonderful too. I am so grateful that this company was recommended to me and that they managed my property and I didn't have to deal with the tenants and issues directly. It is well worth the small fee for their service. I would highly recommend this company!

Our HOA works with this company. Dawn is very unresponsive they do nothing. Zero maintenance or do…read moreanything when the homes in the community are falling apart. I don't wish this company on my worst enemy

In the last 10 years, my wife and I have worked with several management companies. None have…read moreprovided better service than American Heritage Properties, here in Oceanside, CA. Very responsive, terrific follow through, they did what they said they were going to do. We especially appreciated the attention of Loan and Kevin. They were very aware of our unique situation and handled our requests with understanding and effectiveness. This led to total success for us. Awesome. Bill and Karen.

This company has been a complete nightmare to work with. Do not use them to manage your property…read morefor rental. They are completely disorganized and will accidently lose you thousands of dollars due to their mistakes. They also don't seem to understand the most basic of requests.

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

My husband and I recently bought our first home, and we truly couldn't have done it without the…read moreincredible team at the Greenhouse Group. Our realtor, Craig, was amazing from start to finish. He helped us search for the right place and offered thoughtful, honest advice throughout the entire process. One thing we really appreciated was that we never once felt pressured to make a quick decision. Craig genuinely wanted us to find a home that we loved and that he himself would feel comfortable living in. He was also extremely diligent during the home inspection process, which gave us a lot of confidence and peace of mind. Craig went above and beyond in ways we never expected. He even took the time to make a YouTube video for my husband to show him how to handle a few DIY things around the house. On top of that, he had several hour-plus phone calls with my husband just to walk through the escrow process in detail and make sure we truly understood everything that was happening. That level of patience and dedication meant a lot to us. At one point Craig had even injured his foot, and despite that he still showed up to help us view homes. That kind of commitment really says a lot about the kind of person he is. We also want to give a huge shoutout to Jeremy, our mortgage officer. Buying a home is one of the biggest financial decisions you can make, and Jeremy did an incredible job walking us through everything step by step. Our loan situation was a bit complicated in the beginning, but Jeremy gave us solid advice and helped us get to where we needed to be in less than a year. He always made sure we understood the financial side of things and felt comfortable with the decisions we were making. Jeremy also showed us that having a strong relationship with lenders and simply being a genuinely good, personable person who's easy to talk to can make a huge difference in getting a loan approved. On top of all his professional accolades and knowledge, he's someone who is approachable and easy to communicate with, which is honestly a rare quality and something that made this whole process so much smoother for us. What really stood out to us about this team is that they're not just a realtor group. They're a group of people who ended up becoming our friends throughout this journey. They made it clear that if we ever have questions down the road, they'll always be available to help, no matter how long it's been since we bought our home. That kind of long-term support means a lot. Overall, the entire team was incredibly helpful, communicative, and trustworthy. We always felt like they were truly in our corner. The constant communication between everyone meant we never went a day wondering where we were in the process. Even though we know they work with many clients, they made us feel like we were their only ones. We're so grateful for their support and guidance during such an important milestone in our lives. And when the time comes for us to buy or sell again in the future, there's no question -- this is the team we'll be working with.

I rent an apartment from Tobin and was locked out in our recent thunderstorm. He drove to let me in…read moreso I didn't have to call a locksmith, he went above and beyond to help me out. He is a class act and always there when you need him!

I have known Tobin for over 20 years, since I was a student at UCSD, and he was a security guard on…read morecampus. I left San Diego in 1998, but came back 10 years later in 2008 with my new wife, ready to make San Diego home again. We rented for several years, and just recently, as we were a month away from expecting our first child, we decided to get serious about buying a house. We did all of our own house hunting on Redfin, and found the house of our dreams. I called Tobin to give a "friend" a chance to earn a commission, as I felt he and I knew each other for so long that I could trust him. That did not turn out to be the case it seemed. He gave us poor advice all along, inducing, "Not to worry" about the seller's boyfriend. By the time I finally had a conference call with the seller's agent, after Tobin was out of the picture, it turned out to be the woman's boyfriend who was the one that actually got on the phone with us. When Tobin "removed himself", he wrote us the following e-mail, "...My advice is that you call Jim and see if he can represent you and the seller...perhaps with me out of the picture, you can still buy the home at a lower price. Yes, you've got my permission to do so. Keep me posted." To us, "me out of the picture, meant truly out of the picture. When meeting with the sellers agent in person, I was blindsided to find out that Tobin had negotiated a 25% "referral fee" that he never revealed to us, all the time telling me my "friendship" was more important than the commission. I asked Tobin to send an e-mail to the sellers agent clarifying that he agreed to waive any and all commissions or referral fees. He agreed, and then did not. I call to tell him we were very serious that this was business, and he was hurting my family, and if he did not do as he said he would, we would need to take action and report his behavior in this review. Despite his promise less than an hour prior, he went back on his word and told me he would not anymore after trying to talk his way out of his promise. Buyer beware with Tobin, especially if you thought he was a "friend". We did.

Holds an open house free for all during covid. Pretty much anyone walked in…read more Didn't support scheduled appointments. The company obviously doesn't care about health measures as it was an honor rule for masks. The only time there was a representative out there, it was from only 1pm-4pm. Realtor was kinda rude to us as he wanted the house cleared for an open house (again why?). If you wanted the house cleared and not have a line of people outside, then it should have been on the posting. All in all, pretty much what I expected from them, Low standards.

Thinking about moving back to Mira Mesa while we have our house remodeled and put it on the market…read morein a few months. While I check realtors' reviews, I discovered RC Property's Yelp page. I used them to rent a house many many years ago. It doesn't sound like their customer service skills have improved over the years. If you're renting out your property, they might be a good choice because they don't care about renters. If you're renting through them, consider yourself WARNED. They may be nice before you sign the contract, but they totally turn rude and unresponsive when you need something done. When I moved in, of course after paying in full, they continue to send contractors to work on the property. Obviously the house wasn't completely ready to be rented, but I didn't know better to ask about it (who would?). Communication was always UNcourteous, and they even hang up the phone on you. I dealt with Dave and his wife back then. When I gave a notice of not renewing the lease, they treated me like their worst enemy. They're RUDE and NON-caring. They nickel & dime to suck every penny out of your deposit after no maintenance or updates. Seriously, be warned if you're thinking about renting from them. Back when I was in your situation, I didn't even know about Yelp or other review sites if they existed. I know San Diego's housing condition has gotten tougher and tougher, but unless you're completely desperate, calm down and look around and check on realtors' reputation. They're NOT the only realtor, their property is NOT the only one in the area, and most importantly remember that You are a CUSTOMER who should be treated as such. They're NOT doing you any favor, although they try to make you feel that way. I'm really surprised this family is still in business. They don't even treat renters as humans.