Everyone was happy to help my son be comfortable. The dental assistant got my son a ball to keep…read morehis hands busy and a blanket to keep him comfortable and warm.

absolutely love this place! they've made my daughters scary dental journey fantastic!read more

I know a lot of people are working on themselves during this pandemic. I decided instead of…read morelearning a new language (can't travel) or learning how to make sourdough bread (I graze on enough carbs) I would fix something small but noticeable every time I saw a smiling reflection. I wore braces in my teens and my top retainer broke about 5 years ago and being a working parent, I never got it fixed. Slowly but surely my top teeth drifted apart till I noticed I was not smiling in pictures anymore because I did not like the gap in between my front teeth. I was not into being an adult with braces or having to go to an office every few weeks for adjustments. Enter Doctor Maxfield! I did my first consultation online and he responded very quickly with what he thought my options were based on the information and pictures I sent. It was enough to bring me into the office which was safe and spaced out environment. They gave me all my options were and guaranteed price for each. No surprise add-ins or "upgrade" costs and I could do a payment plan or save a little money by paying it all upfront. It was less expensive and less time than I thought and they even stayed late so I could start the process that day of getting fit for my aligners. Less than six months later my gaps are closed and included in my price is a permanent top retainer so I won't have to do this dance again. Hooray! I would not have taken the time to write this if I wasn't thrilled with my results. I will be sending my children here when they are ready for braces but also encourage anyone who is thinking about this for themselves to do it! Right now. Stop reading and go to the website and get started.

I just got my braces off and I loved my experience at Maxfield. Everyone there is so nice and…read morehelpful. Doctor Maxfield always made me feel comfortable and he always did a great job. I love being around them and they always made me feel comfortable and welcome.

Occasionally, you are fortunate enough to find a truly talented, skilled professional worthy of…read morehigh praise, and even more rarely you come across such a professional with an obvious concern for their patients' well being. Dr Gustafson is one such amazing dentist, and honestly one of the most genuine and caring people I have ever met. I cannot imagine there exists a better pediatric dentist anywhere. Thank you, David Gustafson, for all you do for our kids and their dental well being--we just love that, first and foremost, they think of you as their friend!

Lobby has a tiki hut for kids to be engaged as soon as they walk into the door. No candy but lots…read moreof little tiny toys as prizes when my second grader held still for her cleaning and teeth polish. Movies everywhere, small TVs and headphones to distract kiddo. Pricing explained by the front desk lady. Hygienist Beth super awesome and explained to kiddo equipment and processes using fun words. Definitely will see them again in 6 months! In and out in 40 min. Kiddo left smiling-- that's a plus! Easy parking, first floor suite. Definitely take your kids here. Dr. Rupp provided options for protecting the Permanent teeth. Like all kiddos, the sugar rushes need to be tamed. So now my kiddo has sealant. Quick procedure and painless.

We had to drive out of town to this location but we're very happy we did…read more Our son was complaining about pain and this location was able to get us in fairly quickly. The staff were so welcoming, the assistant was so much fun and kind to both our kids, the dentist was so cool and never made us feel rushed. He answered all our questions and even went into further details on getting the kids the help they need. The office was decorated so cute and they even had a train with train tracks on the ceiling that would make its way through each room. Loved it!

My 13 year old son had his first cavity this summer. I have threatened him for years about how…read moreunpleasant cavities are and that he should be diligent about dental hygiene. We made it this far, so I guess it worked pretty well. Usually, I'd be thrilled that the dentist experience was so good. But this time it was a little too good. My little precious didn't feel any pain, even when he got the shot, and now thinks that laughing gas is the best thing ever. He thinks that cavities are great and has threatened to give up his toothbrush forever. (That was a joke-we don't mess around in this house. Tooth brushing is not optional.) Maybe Dr. Martin will let him have the gas for cleanings but only if he doesn't get cavities?

The doctor we last visited with was so awesome, kids were so comfortable that's always a plus, the…read moregal at the front desk was also great with us. Nervous about our next visit as the dentist we initially visited left.

Dr. Walker and Dr. Taylor are the absolute best. They are so caring and gentle. Any major dental…read morework on your toddler can very stressful. The entire staff made everything as stress free as possible. Both of our kids will be going to Dr. Walker until they can't. I wish I would have had a dentist like this when I was a kids.

Amazing! My kids love this place and the service is always great. Everyone is always so friendly…read moreand kind!

We moved to the area so switched our kids to this dentist. They had their first cleanings in…read moreFebruary. My toddler son didn't cooperate for x-rays. We were still charged. We were told our 10 year old needed "sealants" on her molars. I asked the hygienist why she didn't disinfect her teeth before applying the sealant and she said, "they don't need to be disinfected, she just had her cleaning." I said, "But her mouth has bacteria in it. Aren't you just sealing the bacteria in if you don't clean the surface first?" She said, "No, the sealant keeps the teeth clean." I figured the sealant must have some sort of antibacterial property in it, because I am naive and didn't want to argue because I'm not the expert. My daughter needed teeth pulled. We went in on a Thursday. They put the nasal hood (nose mask) over her nose and turned the machine on. It immediately beeped and shut off. The dentist asked the hygenist why the machine wasn't on and she said, "we ran out." He asked if they have more and she said, "no, we won't get more until Monday." We were still charged for laughing gas even though they didn't even have any in their office. Fast forward to last week. We came in for our second cleaning here and guess what? They said my 10 year old had a cavity on the surface of her molar UNDER HER SEALANT. They said wasn't visible in person, they said they could only see it on the x-ray. I asked to see the x-ray and it had a bright red mark on it where the "cavity" was. I asked to see the x-ray without the red mark so I could see the cavity and the hygienist said, "that's not possible." Yeah, okay. The hygienist said, "Ok, for the three cleanings it's $300." I said, "But we have insurance." She said, "I know, that's how insurance works." I said, "What exactly did unsurance cover?" She said, "Nothing. You have a copay plan. $300 is your copay." I said, "But last time it was $25 per child. That was this year. This appointment should be covered since we already paid our copay." She said, "You don't know how insurance works." Now, I'm not an insurance salesman but I was pretty sure I wasn't totally stupid so I said, "Please check again." She did not check again but had another hygienist come in and tell me the same thing. I kept pushing back because they kept insisting that our insurance doesn't cover anything even though they are in-network, even though we had coverage earlier this year and still have active insurance. Finally, one of the receptionists came in and said the same thing- this is how insurance works, you have to pay the copay which is the full price of the appointment. I said, "Then what does insurance cover?" And she said, "It covers two cleanings per year after you pay your copay." I said, "Ok, this is our second cleaning this year. We already paid our copay. This should be covered. Will you please check again?" She said, "No, this is just how your insurance works." Another receptionist came in and again, told me the same thing. I said, "Ok, I'm going to call my insurance," and she said, "WAIT! Let me go to my desk and see what's going on." Then she came back and said, "Oops, you're right. It's all covered, you don't owe anything." I don't know if they were going to charge me AND our insurance. I, like a naive idiot, scheduled my daughter to have her cavity filled on Monday. They were pushing for us to give my daughter a prescription medication which WE had to pick up from Walgreens then come to the appointment 30 minutes early so they could "administer" this medication to her, and they would charge us $25 to administer it. I asked if I could give it to her myself. Of course not, how would they make money if I give it to her myself? I said, "okay, we aren't going to use the medication." I even texted them last Friday to tell them that we were not going to use the medication and would be there on time, not 30 minutes early as we were not going to need them to administer it. We arrived on time. My daughter said she didn't want laughing gas. The dentist filled the cavity but didn't adjust her bite after the filling so her teeth hit the filling every time she chews. When I went to check out, they said it was $134. I said, "Does that include the medication?" and she said yes. I said, "my daughter didn't use it." At first she said they had to bill me for it even if she didn't end up taking it and I said, "No, we didn't even fill the prescription. I texted the office on Friday and told you that." She said, "Ok, I removed it from the bill." I said, "Wait, did you charge us for laughing gas because she didn't use that either." OF COURSE THEY HAD CHARGED US FOR LAUGHING GAS. And I would have never known if I didn't ask because they didn't itemize their receipts. THIS PLACE IS A SCAM. I cannot believe they have a single positive review. Take your kids someplace else. :)

I can't believe my child is actually excited to go see the dentist!! Every staff member makes sure…read morehe has a memorable experience and makes sure to include him in the conversation. There's always an effort to make him smile and it melts my heart. This is him getting x-rays! I used to hate getting them as a kid! But these guys are so awesome!

The moment I walked through the door I was greeted by Rachel and Natalie. I had some trepidation…read moreand they immediately calmed my nerves. Dr Kwant and his assistant Bailee are a great balance of professional and personal. Rachel did amazing as she brought it all together by lining up options, answering all my questions and working with my timeline. AND...their hygienist, Rachelle is the best! I love this office.

I had such a great experience here! Everyone I interacted with was incredibly kind, professional,…read moreand efficient, and they made the entire appointment feel easy and comfortable. Dr. Kwant was wonderful. I was pretty anxious going into my appointment, and he had such a calm and reassuring demeanor that really helped put me at ease. Rachelle, my hygienist, was also amazing. She was very kind and informative, explaining things as she went without ever making it feel overwhelming or overbearing. Rachel, the office manager (I'm pretty sure), really wrapped up the whole experience so well. She went over my treatment plan with me, helped schedule my follow-up, and made sure I understood everything before I left. She was so thoughtful and even made sure my daughter had some little toys to take home with her. Even the small touches stood out, like offering me water during my appointment. I felt genuinely cared for from beginning to end. Such a kind, welcoming, and professional team!