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    Re/max 4000

    1.8 (12 reviews)
    Open 8:00 am - 5:30 pm

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    Buyer's agent

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    The Christi Reece Group - Refreshing Real Estate

    The Christi Reece Group - Refreshing Real Estate

    (27 reviews)

    I am currently in the process of purchasing my very first home. Which can be a bit of an…read moreoverwhelming process, especially because I will be moving from California. Working with Karen McLean-Wilson has eased my mind and I have felt supported every step of the way! Karen takes the time to explain everything and offers up recommendations for anything you or the home may need. It is reassuring to know someone is in town and looking out for my best interest as I move through this whole process! Hands down the best realtor in town! If you are looking for a knowledgeable realtor that is caring, compassionate, and resourceful - Karen at The Christi Reece Group is your realtor!

    I am very disappointed in my experience with the Christi Reece Group. We chose this brokerage…read morebecause of their strong reputation and expected clear communication, professionalism, and a strong marketing effort. Unfortunately, that was not our experience. After more than 50 days on the market with only three showings, I started asking polite, straightforward questions about how we could improve visibility and activity on our listing. At no point was I disrespectful, accusatory, or aggressive. I never raised my voice, never insulted anyone, and never demanded anything beyond basic communication and a clear marketing plan. Despite this, my text messages were used as the primary reason for canceling our listing. In a later meeting with my husband, I was described as "aggressive," "a bully," and "texting nonstop," which was not only untrue but deeply disrespectful. My messages were strictly about the sale of my home, and I am fully willing to post the entire text exchange publicly if necessary, because I will not allow my character to be misrepresented. It felt as though, instead of addressing valid concerns about lack of visibility and communication, the team chose to shift blame onto me. That is not professional, nor is it acceptable--especially from a well-known brokerage that we trusted with the sale of our home. The way this situation was handled left me feeling extremely disrespected, dismissed, and uncomfortable continuing with their services. I believe it is important for other potential clients to know the kind of experience we had, and I sincerely hope the team reflects on how concerns are communicated and handled in the future.

    Re/max 4000 - realestatesvcs - Updated May 2026

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