These guys are absolutely terrible, I agree with everything Emma H. says.
To save yourself frustration, anger and headaches do not have anything to do with these people. My husband and I rented a 2 bedroom unit in Taringa for about 15 months. They almost never did the house inspections, meaning we never got maintenance done. Even when we emailed them and told them about maintenance issues they said 'yep ok' then we never heard from them. They ignored us then tried to smooth it over with gushy words. Just before we moved out we met the owner of the place, who told us they never heard from the real estate at all the whole time we were there.
One example of stupidity: they replaced the front door not long after we moved in due to fire requirements. They never painted the thing, meaning it got covered in mold during long rain periods and we had to soak it in exit mold. Use your brain people, doors have to be painted/sealed!
Anyway not happy with them at all. read more