DO NOT GO HERE!! These guys are total hack jobs that don't own up to their mistakes. I'm not the first person this has happened to (see: rangervsucks.com) and obviously won't be the last. They get away with it because no one does anything about it. I'll try to keep this short and sweet because I don't feel like wasting any more time on these guys, other than a warning to anyone considering this shop. My wife and I were full-time traveling in our brand new truck camper. It is pre-wired for Zamp, so we found these guys on their website as a preferred dealer. Since they were the closest ones on our route, we called them up and set an appointment for the following week as that was the soonest they could get us in. When we showed up, they looked really confused about what they were supposed to do, so I reminded them it was a solar install. They still seemed confused so I mentioned the camper is pre-wired for Zamp, both on the rear and on the roof. The panel would be mounted to the Yakima tracks up top. After leaving it, we ubered back to a hotel as the truck is our only vehicle. At the end of the day, we picked it up and went on our way. A week later and hundreds of miles in between, we noticed the panel wasn't charging. At this point we were camping in the middle of nowhere, but with no power, we couldn't charge our laptops to work. Here's a summary of the next two months: - Took truck to the closest shop that works on Zamp panels, which happens to be our camper dealer. They said the install was done wrong, that they drilled holes into the roof when they shouldn't have, and they bypassed the pre-wired connections to set up some bizarre mess to rig the panel. Was quoted $700 to have them remove and re-install. - Called Range RV to let them know what happened and was immediately told they were wrong (even though they guy had no way of knowing), that my shop was full of sh*t and they were just trying to make money off me. - Range RV referred us to a sister shop that wouldn't be able to take us until the next day. This shop was just as bad - they ignored us when we showed up even though no one else was there, and we waited out in the sun with our dogs for close to two hours until a guy showed up, asking questions as if he hadn't already been filled in, then said it was a fuse. I asked him about the wiring and he said it looked 'weird' but didn't know how to fix it. They charged us $75.00 and sent us away. - A few days later we hit rain and find out we have a major leak due to their horrible workmanship. We were camping away from any services and do our best to cover the roof with a tarp, in a storm. Next day we hit Walmart to get caulking to try and patch it up. - A few days later, the panel goes out again. We aren't able to work and have to derail our plans again. We try to make an appointment at another one of our dealer shops but their service tech was out on vacation. We have no choice but to backtrack all the way to our original dealer. - $700 and 16 hours later, our panel is fixed, but we ended up with permanent damage to the roof as well as one of our burners (since it was filled with water, it will need to be replaced). Every time we had to derail our plans, we had to rent a hotel, spend hundreds of dollars on gas to get to a shop, and time off work. They did absolutely nothing to help us and ignored my emails and pleas to fix the situation. What was supposed to be an awesome 3 month tour of the west ended up being a total nightmare that was cut short so we could deal with solar issues, not to mention destruction of a new camper. So much for my resale value. Whatever you do, go somewhere else. read more

-0 is my rating for this place. They got a star because I have to leave one.Peter their finance guy was unable/ unwilling to help me with minor issues with my credit. Instead of letting me know they didn't want to do business with me they ignored my calls. So I took my business down the hill to Mike Thompson's in Colton. Fast friendly service there and they answer your phone calls.. Not to mention great prices.. As a small business owner myself I pride myself on word of mouth so if your considering a RV don't go to range RV!!! read more

Bought a one year old travel trailer. We were happy with our purchase until a few months later. We took of the spare tire cover off and discovered a tire that was bald on one side with the wire showing and rusting. We called but they made no offer to fix this problem. We were naive we thought they were an rv dealership that was reputable and that they did the inspection requested prior to buying the trailer. We were wrong. Beware buying used from Range Rv do not expect that they act inspect what they are selling. read more

Range RV Center - RV Dealers Near Me - Hesperia, California

well, just preaching to the choir here.... reading the other reviews it's really the same old story. sales staff - bait and switch . they use words like "fully loaded" over and over and over again. you ask them about individual options, if the unit has them then they praise them to the sky, if the unit doesn't have them, then they try to make you feel dumb for even asking for them. if you catch them in a lie, saying the unit has an option which it turns out it doesn't , they get offended and play the "well i don't know what he might have told you" tune. if you tell them you can show them the text conversation with the sales man, at that point it turns into "my way or the highway".... management - maybe it exists...maybe it doesn't. either way... if you have a complaint good luck reaching them... "not available", "on the lot", "they will call you back" there is no such thing as calling and simply asking them for a manager. the same people you want to talk to management about simply screen your call and won't let you talk to them. simple as that. i was told to "never call back again" by the person who picked up my call after asking for a manger. they wouldn't provide their name, although they made sure to ask for mine, the reason i was calling and my call back number. now reading the rest of their reviews it is easy to see that this is a culture thing there and even if you do end up talking to management , chances are they will tell you to f-off just the same. it's a complete 1-way street with them. to be fair, i promise that after management reads this review, i will update it if they choose to contact me.. security deposit - don't do it....read the other reviews below me.... thank god i did because obviously there is no chance in hell you will ever get that back. security deposit is money 100% lost with these guys. i was lucky enough to say no to leaving one until i completed my credit check with them. after that was done and approved and ran into the lying about options problem with them i thanked the heavens no security deposit was lost on this waste of time. this was only the case because i managed to not leave one to begin with, not because they would have returned it. having talked to about 7 other dealers recently, as we try to find what works best for us , i have to tell you, the reader, that things have really improved out there as far as customer service. matter of fact we have been pleasantly surprised with everyone we have talk too so far other then these guys. so this is not an industry problem any more. this is only a Range RV problem. these guys really are the stereotypical sleezy salesman of the distant past. stuck like sluggish dinosaurs with an inferiority complex in 2018. yikes! run for your own good. ohh, and please read the reviews about thefts on their lot as well. i checked out their facebook page and noticed one of their posts saying something to the extent that thefts have increased in being reported by their customers. in that post, they are more then willing to sell you some shiny new locks to prevent...wait for it....thefts on their own lot.... sounds legit... so if you are considering these guys, hopefully you read their reviews first before you start talking to them. if you are reading them after then chances are you already experienced the same. consider yourself warned and have a great day! read more

DON'T BRING ANYTHING HERE. This place is a joke. Customer service is poor at best. Quality is poor at best. Brought my boat in for repairs. Missing the cup holders and ignition keys after being in their shop for a week. Took the boat home and replaced the ignition. Brought the boat back for another couple of weeks visit. They did get it running, however it would not move on the water. Brought it back. They charged me again to diagnose what they didn't finish and ensured worked the first visit. (Shame on me for going back). They've had it for a month now and have not repaired it. Told me I could come pick up the boat at 2:00, then tells me it'll be at least an hour before it's ready. Continuous negative experiences. Shoulda listened to my friend that told me to never come here. Spend your time and money somewhere else. read more

Recently went to the location to have work done on our boat and found cat feces inside the engine compartment prior to leaving. Addressed the issue on the spot with the man claiming to be the owner, "Brian." Not only did they deny being responsible for leaving the compartment open, they cursed at us when they went inside the boat to "clean it up." To top it off, they went inside with their work boots on, walking all over the seats and leaving greasy boot impressions inside. We don't have a lot to choose from in the high desert, but I can tell you this is not work the hassle or degrading treatment. It is unfortunate they run the business in such a manner. read more

I have usually used Affordable RV in the past but they were booked out too far so I went to Range to have my tank and refrigerator looked at. Refrigerator is shot and will replace at a later date and a new propane tank as well. They only charged me $60 to diagnose both systems!! Will only come here now as all employees were very nice and Gina in service got my rig in and out in 5 days. Have been looking at a new travel trailer for next year and this is where I will go. read more

I've been using Range RV for my RV service needs for over 15 years. Of late, I had a need to have several items repaired, adjusted, ordered and installed. After getting on the wait list for 1 month, I waited for an additional 2 months before they even ordered the parts! Of course Bryan the service manager blamed the parts department, but he has some serious deficiencies in the management area himself! After 3 months they ended up only making 2 repairs, but charge me for 4 of 5. Now, Bryan the service manager is a nice enough guy but is one of the worst service managers I ran into and seems to have little to no business managing a busy service department. Addtionally when i needed to RV for guests over Christmas, he requires me to put a deposit down of $1500's. After the Holidays the parts that now I had been waiting for for 4months were lost! I then had had enough and when i went to settle up, Bryan jacked tge price of the small items done to total $1500! Not ethical and I'm not done with this. That was the Last time I take either of my motorhome to Range. Consider $1500. For washer repair and tightening up a topper your last $check$ from me or mine! read more

We went to range RV for spark plugs for our boat a few days ago. The customer service was great, we were also referred to Brian for any future repairs for our boat engine. Two days later we needed an idle air control valve and called to see if Range had the part since we used them before. It was a Sunday, not the same staff, spoke with Robert who was extremely rude and wouldn't look anything up unless we had a part number. Okay. We got online and find a part number and call back. My husband calls and asks the employee who answers "hello, who am I speaking with?" He likes to call employees by their first name. The employee responds with "You don't need to know my name, who are you?!" It went back and forth (mind you, my husband never raised his voice or cursed or was any type of disrespectful) for a minute or so until he finally gives us a manager. The manager Jason, gets on the phone and first off says Robert wouldn't be able to look up a part for you he doesn't have clearance to that part of the computer. (Okay, that's all Robert has to say, not send us on a goose chase) Then in response to the rude non-named employee he tells my husband "Well, your voice is deep and threatening" WHAT THE HECK?!!! It's so sad that we have to take business that we want to keep in the high desert down the hill. read more

Took our 2017 Sonoma in for minor upkeep (lube the axles, tighten and prep for up coming trip). Shawn was the associate we worked with in the repair department. Shawn was very helpful in trying to locate an unusual popping noise from the axles. He went above and beyond to ensure our trailer was safe for our trip. He was very friendly as were the other men in the repair department. Range RV also gave us a military discount which was very helpful. The cost was also in my opinion reasonable. What sealed the deal was that we dropped it off on Tuesday and had it back that same week on Thursday. I highly reccomend taking your RV/Trailers there for repair. All associates were very knowledgable and we will definitly go back! read more

I purchased a RAGEN 20 EX TOY HAULER from RANGE RV,got a great price. SERVICE. DEPT. installed sway hitch and satellite dish did the job correctly the first time. A couple months latter I had a factory warranty issue and RACHEL who handles warranty hand delivered parts to the shop so that I wouldn't have any problems and made sure they would get paid now that's customer service. Thanks Richard read more

Absolutely love these guys the parts department is beyond amazing they go above and beyond to help you get everything you need and are extremely knowledgeable as for the sales side I could not say because I've never bought from the sales department just the parts department read more

Always helpful at Range RV. If you live in the High Desert of Victorville, Hesperia or Oak Hills, and you need a part or repair, this is place to go. There prices for parts are very competitive and their repair service section is great. We are having our awning replaced due to wear and i was amazed how much cheaper they were. So the Trailer is ready for our summer outings. Thank you Range RV and Gina for the great service. read more

Pablo rocks! We got broken into last week on the lot, but Range RV honored the loss by replacing 2tv's that were stolen. So glad, plus as an extra favor always have good attitude towards my past mistakes... so far so good 6 months in from purchase read more

BUYER BEWARE THEY ARE DISHONEST, RUDE, CHEATERS AND THE MANAGER DOES NOT CARE!! The 1 star reviews do not lie! I have never felt so disgusted with customer service until selling my trailer through Range RV. Not only was PETE completely RUDE, he was a liar and tried to cheat us out of our $7,000.00!!! They sold my RV and did not notify me. I had to reach out to Pete after seeing that my trailer was no longer on the lot. Not only did Pete not tell me or pay me, he sold the trailer without my signature on the pink slip! After I stopped by to ask about my trailer, Pete was extremely rude, avoiding our questions, and acting as if he had no idea what had happened to my trailer --even though he was the one who we had done all of our business with! After Pete was extremely rude (of course after the fact), I spoke with the manager CHIP who basically laughed in my face and did not care that I was unhappy and felt they had been sketchy and I had been mistreated. Chip also didn't care that his salesman Pete was extremely rude. I can't wait until this place goes out of business for treating people so horrible. I would never ever recommend this business, buyer beware. read more

The two and a half star rating from Yelp is probably fake rating. Because there's no way that these people could have the two and a half star rating. I call these guys and they're telling me that they can't give me term and down payment. The finance manager said it was against truth in lending laws. My wife is a broker and there's absolutely no truth to that. You see advertisements all over the place $2,000 down and 299 a month if that was the case all those people would be breaking the law and they're not. read more

Doug in parts knows his business., Saved me a boat load of $$ .As well as Tony on a roofing issue.I try internet shopping but with Customer Service like this, their is no need.Rachel in Service took the time to give me some advice to assure our trip would not be affected. Wow talk about " home town".Awesum job read more

I am writing to let everyone know that Range RV stole 6309.55 dollars from me!!! DO NOT PURCHASE ANYTHING FROM THEM!!!! I was in the market for a RV and found one at Range RV that I was considering, and went in to make a deposit of 500 dollars. When I went in to see the sales associate Pete, whom I was working with, we had a verbal agreement that everything, including the contract, would be completed on Friday since my husband was not with me and we were still waiting on bank approval. Pete then told me since my loan, if approved, would only cover 21000, that I should just make the remainder which was 6309.55 down as the deposit to expedite the process on friday. He then had me sign a temporary document that did not have any information besides the total amount for the trailer (27309.55), nor did Pete go over any part of the document with me. He had told me that this was just a temporary document to let his company know that he was in the process of selling a RV and we would fill out the real documents on Friday when my self and my husband were both present to complete the transaction. Unfortunately, for Range RV the very next day (within 24hrs) we decided to go with a different RV from another company. When I called them to get my money back they told me that I had signed a legal contract and that if I had any questions to call Pete himself, but there was no way I was getting out of it. When I called to speak with Pete he had asked me what happened and why I was trying to get out of this purchase. I was completely honest letting him know why we were no longer buying the RV from him and that I was calling to see when I could go in and get my cash of 6309.55 back from them. Pete explained that he doubted that they were going to allow him to give me my money back, but he would see what he could do for me. We left it at that for a couple days and then texted Pete on Saturday to see when he would be in the office, then informed him we would be coming in in the early afternoon. After arriving, we waited on Pete in the office and when he came in he was shaking his head and really nervous to talk with us and went to the bathroom to wash his hands. Pete came back and tried to explain that the incomplete "temporary" document that he had me sign (without going over with me) was actually a legal contract, even though it is not properly filled out or completed. Someone else then came over telling us that it was a legal document and that there was no way we were getting out of it and told us we still owed them 21000. I let him know that was not happening and we would take them to court if we had to, he told me that was fine because we wouldn't win and if they wanted to the could take me to court for the whole amount because on the "temporary" document that we signed states that I owe 27309.55 not 21000. I told him I gave you a deposit and thats not in the box where it should be, he then said it doesn't have to be the only thing that they have to give me showing the deposit I made was a receipt and that they do not have to put it on the documents. He also tried to inform me that there is no cooling off period, however how can you cool off on something that you never took possession of? SO then he continued to tell me that I was not able to get the money I did put down back, just because I changed my mind. This incident is very upsetting, and I wanted to make sure that ANYONE in the market for a trailer knows that Range RV will do and say anything they can to sell a trailer regardless of it being legal or even morally correct. I will be taking them to court and hope that no one else has to deal with this situation or stress from a morally corrupt company. read more

Range RV has had my boat in their shop for over five and a half months, virtually nothing has been done, what has been done has been done wrong, and the worst of it all, is my boat was left outside for months to be rained on and rained on and rained on. My Flooring, and all of my seating framework is saturated, turning black and starting to decay. This was an insurance claim and they had been paid upfront. Sadly, my boat will have ongoing problems for the duration, and their neglect to protect my property during poor weather, has cost me dearly. Avoid this place like the plague! read more

Looked for a particular RV and found three, one in Sacramento, one in Tucson, and one at Range. I was able to successfully haggle (and my salesman Pete made me feel I did a good job) , and they met us where we needed to be. When we picked it up, there was a leak at the fresh water inlet valve and one awning arm was bad. They replaced and fixed these issues in a timely manner. I found other issues after taking it home and the service guys told me The RV had not been through the service dept. and I had a lot of small fixes that needed to be done, Shower skylight, trailer and tailight wiring, three bad interior lights, and some small stuff. I bought the rig "AS IS" and signed for it that way so it was on me, but the repairs didn't kill me and were done easily. They pretty much sold me this rig without doing anything to it, but it only had 7K miles, and it is nice shape and we are happy as long as we get the title and registration in a timely manner. Our "final walkthrough" was done with the grandson of Range (can't remember his name). He could have been a little more patient and seemed to rush, but seemed like he knew his rigs. He didn't tell us about the lights not working, and told us the rear bathroom door wasn't supposed to close all the way. C'mon dude, Really? I feel stupid not questioning that but again, that is on me. What this was is the previous owners brought in the rear slide without closing the door all the way and crunched it. How did I find this out? Stupidity. On our first trip, 3rd night, did the same thing and now know why it doesn't close properly. Another project, no big deal. Bad Engineering on Fleetwoods part, but this is our first rig with slides and others have told me about crunching a lot of things. Don't forget to ask about "Bubba" parked out front with the "Range RV Sucks" sign. It's almost worth a trip up there just to get a laugh from that decade long saga! I talked to Bubba outside and man what a lunatic, he has the "Range RV Sucks" domain name for sale, $10,000. The guys at Range have probably told the story about this idiot thousands of times, but ask and get them to tell it again! LOL! Overall, didn't feel pressured and was treated very well by all at Range RV. I feel I got a good deal and didn't have to go far. Clean nice place, friendly people, Good guys in sales, and Pablo in the Service dept. was extremely helpful and nice to deal with. read more

-0 Don't even bother with this Dealer - the office staff was not willing to lower price even with a down payment- took My husbands DL and did not return it to him - was rude to us like we were beneath him and didn't know RV prices for the unit we were looking at! When asked to mail DL - wouldn't do it -had to drive all the way back to get DL - went and go a better price down the hill! DONT BOTHER WITH RANGE RV ! read more

After reading some of the reviews from Range RV, I decided to call and set an appointment anyway. I figured I would see how I was greeted and had my questions answered. I'm glad I did. I was greeted by a kind gentleman who told me he would have someone come out to help me. Within three minutes of my arrival an employee, Rachel in service was answering all my questions. The shop was busy and there were three customers ahead of me. I showed up with my 26' trailer attached to my truck just with a regular hitch. I asked about the weight distribution hitch with sway bars. After Rachel's knowledge & explanation in detail we decided to do business with Range RV. In less than one hour from arrival we where taken care of, hitch installed by professionals and other items we needed and needless to say we were glad we came to Range RV. Our new home for taking care of our new Trailer. Thank you Rachel for tending to us and helping us have a wonderful experience with your company. See you soon. read more

Range RV Center - RV Dealers Near Me - Hesperia, California

Buyer beware!!!!!! If you buy a trailer from Range Rv or get your trailer serviced at Range RV your personal affects will not be covered when there stolen from your trailer INCLUDING BUT NOT LIMITED TO THE VERY SAME TRAILER YOU PURCHASED FROM THEM... This was my experience with them I purchased a 2018 travel trailer from Range Rv early March I used it once and brought it in for service after my first trip under the manufacture warranty, I dropped it off with DOUG RANGE SERVICE MANAGER him self Saturday April 7th or so My new trailer was stolen from there property over that weekend when I talked to Doug Range about the whole situation I was point blank blamed for stealing my own Trailer. There was NO Apology or Sympathy what so ever theres so much more to the story but the bottom line is Range Rv is low down and straight dirty I will never recommend RANGE RV to anyone if fact I would be willing to pay more for less then to deal with Range Rv ever again.... PLEASE CONSIDER WHAT YOU JUST READ BEFORE YOU VISIT RANGE RV. Thx read more

I've been back a few times for other repairs on the same RV and it seems Range has upped their game, they seem very nice and they seem like they are more thorough. They did make a good point that is "they don't build them they try to fix them.. I will update this after my RV comes out again.. Dropped it off today 03/12.2019 there seems to be a leak coming from the gray holding tank this time. It had supposedly been fixed before but their repair did not hold now I have to pay for the factory defect as the factory warranty has ended.. read more

I cannot even tell you how nice it was to have Brandon help me when we had some major issues on a SUNDAY! They had the hard to find part in stock and were open ON SUNDAY! My experience was with PARTS only. I am so glad they were there to help us when out generator stopped working (and it is HOT) read more

I'll tell you what, this type of business is sensitive to "reviews" so to judge them based solely off rating is ridiculous. I have brought my trailer here for service several times and have easily become my maintenance service dealer of choice. I've always felt like my satisfaction was of utmost importance, and I've never felt like my concerns weren't listened to. Always taken care of and Best in the High D by along shot. read more

Just had an awesome experience at Range RV. My wife and I have always owned 5th wheels and toy haulers and decided to look at a couple of motorhomes. We found a motorhome at range rv and were instantly sold. Both Chip and Pete were great and extremely helpful. Was probably the best vehicle buying experience I have ever had. The service department is great too and Pablo and Jerry helped us out with some technical issues. Very happy with our experience ar Range RV. read more

This is our experience. We went here to check out their tiny trailers. But we had a complaint about every one of them. Our salesman (Sarky) listened to everything we said and knew he had the perfect trailer for us. He said, "I want to show you one more trailer before you go". He took us to the trailer of our dreams. Small, but equipped with everything that the smaller trailers didn't have. We barely debated. He told us what kind of truck to get, and we bought one that day. The next day we bought our perfect trailer. This place is great. read more

Phenomenal experience from start to finish!!! These guys (and women) treated my husband and I with some of the best customer service and respect I've seen in quite some time. We paid for our unit out right and the finance manager, Pete got straight down to business and gave us a deal that was basically a steal. The salesmen, Tyler & Chris were polite, extremely knowledgable and above all on top of there game when it came down to the overall communication during our buying process. Terry, who handled our paperwork was such a sweet lady... And I can't forget the tech who did our personalized inspection and final walk-through, Ivory! Simply put, AMAZING!! He not only went through every single detail from top to bottom, inside and out, but went above and beyond to help ensure everything was properly set up with our truck to ensure a safe & secure drive home. The finance manager, Pete even text us about 3 hours later to make sure we arrived home safe with no issues. To wrap this up, I really can't say enough good things about our experience with Range RV other than if your looking to buy a trailer, toy hauler, rv, ect.... Don't waste one second looking ANYWHERE else. They surpass every expectation on all levels and will make sure you leave with a smile on your face! We will definitely be customers for years to come. read more

Range RV Center - Our new 2015 23ft. Forest River Evo!!! - RV Dealers Near Me - Hesperia, California

I bought a trailer from Range RV today, it was a great experience, we mostly dealt with Pete and he was great, as was the rest of the staff that played a role in getting us where we wanted to be, he went the extra mile to get the financing we wanted, and we had no problems at all, and I would definitely do business here again. read more

I am writing this review today and it is my first review ever I had to sign up to Yelp just to get this out there as I promised I would to the wonderful staff in the service department at Range RV. Specifically, Gina our service provider and her Tech Team delivered an experience unparalleled in my opinion to any other RV service center I have had service my RVs. I've had some less than optimal experiences at other RV centers, long wait times, poor follow-up and ultimately a bad experience. I was so happy to find Range RV where all of my service dreams have come true I kid you not. we had some pretty major work done on our brand new Forest River fr3 including warranty work and add-ons such as sway bars and a towing package. Not only was the work done perfectly but it was done on time and in a friendly environment. Gina and her team actually cared about our experience. So here's to Range RV in Hesperia. Thank you so much for providing such good service. You have a customer for life! George Rogerson Lake Arrowhead Ca read more

Called for an appointment to get my boat worked on. Appointment was two weeks out. That was fine. However after bringing it in and a full four weeks of it being in shop (no phone calls or updates) and only partially looked at I had to pull it. A fuel and water circulating pump is what was needed and should not take this long. After a hefty bill with only partial work done I am towing home a boat to do the work myself for fear that the work will never be completed at this shop. Poor maintenance standards and very poor customer service. read more

My second attempt to do business with this location after 5 years, despite my bad experience the first time. After going back, I entered a contract with Range RV and they backed out after realizing they needed to charge more money for a service I requested and made payment on. Management was made aware and I could not believe the unprofessionalism and willingness to breach contract with a customer. Range RV continues to provide the same crappy service and employees, management and overall business has questionable integrity. Explains the reason why most of the people I know drive down the hill for RV purchases, service and or repair. It appears Range RV has and continues to struggle as a business. Consider Major RV in Hesperia instead. Good luck! read more

Excellent RV dealer. We have been looking seriously for about a month and Alisha was so helpful and let us look on our own. We did purchase from them and it was well worth the drive. They were no pressure which we felt from the other big dealers. So happy with our purchase. Thanks for making a stressful purchase a fun one. read more

I would rather not leave a star, but, I have to so I can write a review. I have been on their lot 4 times now and have been ignored EVERY time. I had to basically force someone to take my number. I wanted someone (he told me it would be Chip) to call about the price on something I was interested in. NEVER received a call. Went their again today. 3 people working, stood in the lobby to ask a question and was ignored by all. Finally asked someone anyway. I wanted to look at a trailer that was locked, I was asked if I was interested in it. I said I'm interested in seeing it. Asked a few questions after I saw it and was asked if I was ready to lock in. These people have made it very clear on every visit that they are not at all interested in helping me or earning my visit. Too bad. read more

took an older 5th wheel in to be looked at and fixed. manager is rude, did not want to spend any time with it and actually was told to take this thing out of here. i guess if it's within 10 years old, they don't want to mess with it. never go back there again read more

The worst sales representation I have ever seen, rude, unprofessional and disrespectful. Will never shop nor deal with their service department again. The manager was a complete jerk and was trying to bully me and my family. read more

Would not recommend to even look at the RV's , they asked for our DL, for ID purposes and it ends up they ran our credit with out our knowledge or consent. After we explicitly told the sales person Alisha, we are just looking. After finding out our credit had been ran a month later, the finance manager Pete, explain he was off that day and didn't know anything about, and basically sorry "we dinged your credit". So I would not recommend anyone to look at the RV's or don't give your DL to them, they run your credit!!!! read more

Just a little heads up to those needing RV repair. I dropped my RV off at Range RV December 5th with toilet problems, told them I needed it back before Christmas, they said no problem. Well after a lot of phone calls, I got it back yesterday, January 15th. They said it was done. Well, it wasn't. The technician said he had never worked on one of these before and didn't know how was supposed to work. So after about an hour and half of trying to fix it, I had enough. Also, while it was there, somebody got in it and stole a bunch of stuff out of it. When we let them know, they said " turn it in to your insurance ". So lesson learned! For those that know me, know that I have had a lot of RV's and a lot of work done on them. This has been by far the worst place I have ever dealt with. The lousy, I could care less about the customer attitude is what really sucks. Two of the techs were really nice and apologetic, but the service manager and owners son could really care less about you. So my suggestion would be, Stay far away from this place! read more

Rudest place ever!! Instead go to Major RV or I15RV. Our experience...We did not want to waste time, since we aldeady knew what we wanted, so we told Chris, salesperson. He pointed to where the toy hauler was from inside the building, under their RV freeway sign. We had to ask if they had a golf cart, since it was a good distance and we were at 3 digit temperature. He looks at us, like we weren't good enough and took us with an attitude, dropped us off and left us there. Later he came, and we told him we were interested in one, and wanted to negotiate the price posted, so he took us back and pulled credit application. We expressed we would do that, if the price was what we wanted to pay. We asked to check with supervisor, he came back and said he needed to fill out credit application, his demeanor towards us was one that we felt discriminated. I must say I had not felt this way since early 80's in Manhattan Beach. When we asked to speak to his supervisor, he pointed at himself and said he was it. We got up, and were ready to walk out of there, and we were asking the receptionist for his name and he brought someone else "Chip" yeah, that was the name. We told him we wanted to see if the price was negotiable, he basically argued with us and never even answered if price was negotiable or not, he kept insisting on the credit check.... Bottomline, if you don't look white, don't even go there. They didn't even bother to find out that we were ready to pay for this toy hauler cash and already had a cashier check for their asking price. Go to MajorRV on main St, Brandon, gave us awesome service!! Also, Rob at I15RV, gave us great service unfortunately they didn't have what we needed. read more