I do not recommend this business. When we moved to DE we used this location to file our 2015 and…read more2016 taxes. In May of 2017, we received a notice from the IRS that we did not satisy our 2015 taxes owed. Boyer and Boyer said they would look into this for us and let us know the outcome of their investigation. I followed up with them one week after giving them the form and a POA to complete the investigation on our behalf. They were still investigating and assured us they would get back to us with an update within 7 business days. They did not, so I followed back up 2 weeks later, speaking with Sandy, she mentioned we had not provided certain documentation (2014 1099-G forms). I asked if they would've known we needed to have these and if they should've requested this from us, she said "We wouldn't know if you would have received these forms since you were a new client at that time". I said ok and came home to check my records and I found that we had indeed, provided them the forms in question. In was in the folder with all our other documenation they provided to us. Not only did they not properly complete our taxes, they lied about not having received these documents in order to hide their error. We've been charged interest and penalties, in addition to the monies owed, since they failed to get back to us in time so we could respond to the IRS. We will take our business elsewhere next year as we had never had any issues with the service we used before.

I have been using Boyer and Boyer for 10 yrs and not once have I had a problem with filing my…read morebusiness taxes. They are very accommodating and thorough and patient when is comes to my untimely delay in filing forms for tax filing. It appears the other customer might have experienced a one in 1000 error that happens, no business is perfect despite how hard we try.

Great job! Accountants are awesome! Small family-like business, the people have all worked here for…read moreyears! Everyone on the staff is very friendly and welcoming. Always get a good refund with them. This is my third year using them after a recommendation from a co-worker. Previously, I always did my taxes with my Dad. One main reason I started going there other than the recommendation is because I was working and living in different states, and needed help sorting it all out. The first year I did regular individual which was $100 fee, last year we did regular and a schedule c for business, which was $150, and I think this year will be $150-200 for business and multiple state employments. They help figure everything out for me and always get a bigger refund than if I did it by myself or with my Dad. They also help me with stuff that I can write off, which is a lot.. for instance miles used for business expenses, etc. During tax season they are open a lot (I think Monday- Thursday 8am - 8 pm, and Friday 8am-4pm), during the off season, they are open on Wednesdays from 10 am - 2 pm. You can also schedule an appointment in advance for a different time slot of their hours don't accommodate your schedule and they will work with you. You can also fax in documents. This year they have introduced email and paying over the phone with a credit card. Super friendly! Great job guys!

Absolutely terrible service. I had an initial call with Abdul the commercial manager, taking…read moresignificant time out of my schedule to explain my business and our needs, Abdul promised to follow up and never did. After I reached back out and got no response I called him and he was very rude and uninterested in helping calling himself the 'top dog'

Sue is caring and totally professional. She is the best for small business and individual…read moretaxpayers. Sue is now associated with an Alabama CPA with over 54 years of experience dealing with business and tax planning.

Ms. Jessup assistant Marie is rude and unprofessional. She sends emails with invoices attached with…read moreno explanation of what they're for. She also doesn't use any greeting, i.e., Ms., Mrs. I am now paying exorbitant late fees on taxes due to the shabby accounting. They did not file my taxes because a $150 payment wasn't received. They never called to tell me and when I emailed to ask status on my taxes I received no response. Very rude and unprofessional.

Great accountants. They are fast, friendly, and good. I have never had any problems and enjoy…read moreinteracting with the group. I keep returning to them for all my accounting needs and plan to for the future.