AMAZING PLACE WITH AMAZING SERVICE!!! They don't upsell everything to deep clean or crown like…read moreother places. I was sure I needed a root canal plus crown on my big azz broken filling cracked tooth #14 when I visited the practice; but Dr. Duong fixed my tooth with just a simple filling. Mucho gracias.

Friendly office and great service. Their dental care is top notch and very high quality.read more

I had not been to the dentist in a couple of years after a bad couple of experiences with my…read moreprevious dentist and let me tell you, I had a great first experience with Fantasia, Failla and DeFrancesco Family Dentistry. Jess cleaned my teeth and was fantastic to work with. She even made sure that my insurance would cover x-rays before diving right in and taking them. They worked with me to schedule my next appointments and did not push ANY procedures on me like many other dentist offices do. (Hygienists often get paid commissions for selling additional procedures). Highly recommended!

Scam Alert!!! Charging insurance companies and charging customers for dental services they have…read morebeen paid for. Also charging customers for broken appointments! Called to cancel appointment because I was covid positive, they still charge me. Save yourself a headache and stay away, find a different dentist

Horrible. Staff is horrible. Called twice for a specific scan and quoted me a price. Came in, did…read morethe scan. After the scan, doctor said "we don't do that." Then office manager said $500 (twice more than what I was quoted.) staff is so rude and unhelpful.

DO NOT bring your child to Dr. Pinila. She was abusive and cruel towards my child, repeatedly…read moreblaming him for breaking brackets and berating him. We switched to a different practice after three visits.

I had a very disappointing experience at Dentist Hanna…read more Shortly after moving to the U.S., I went in for a painful cavity. I was told I could be helped at a reasonable cost, but I ended up being charged around $1,800 for two molar fillings. The pricing was not clearly explained upfront. When I expressed concern about the cost, the response I received felt dismissive and unprofessional, implying that I should be able to afford it rather than addressing my concerns or explaining the charges. I recently checked and confirmed that the same main dentist is still practicing there. Based on my experience, I would not recommend this office, especially if you value transparency and clear communication about pricing.

I didn't get to have the dental evaluation that was the reason I contacted Dr. Hanna's practice,…read morebut should share what happened when I tried to make an appointment. When I reached the office's voicemail at 16:50 on a Friday, I left a message requesting a return call. Since the following Monday was a holiday, I didn't expect to hear back until Tuesday. When I didn't, I called and reached a young woman who asked me if I was hoping to make the appointment for myself. Dr. Hanna only treats children, she informed me. However, MassHealth's dental directory search data lists him as a general dentist who works with patients aged 18 to 65. In my experience, dentists who treat adults also see pediatric patients, with the only exception to this being children who need to be sedated during treatment. She made no mention of having received a voicemail from me that she hadn't gotten around to replying to. I made sure to tell her to have MassHealth correct its directory data. The receptionist's Spanish accent and use of "aks" instead of "ask" made it seem like she might be an imposter, part of a group who stalk and harass me, preventing me from getting medical and dental care, being treated fairly in job interviews, etc. They intercept my calls to businesses and have their overly-regionally-dialected or unusually-surly people give incorrect information to ensure that I can't get whatever service I'm in need of. If you know who they are, please let me know. But, you may also want to avoid Dr. Hanna because his office staff doesn't return calls from prospective patients, and he may only perform pediatric dentistry. Also, a Yelp ad for a Dorchester office location he supposedly practices from was missing a comma that should have been placed after the D.D.S. suffix.

I went to dr Damico for the first time. I bit into something and broke my tooth in half and needed…read morea crown. I learned that dr Damico has cutting edge technology that allows him to make the crown at his office so I was able to get it done I one visit without the temporary. His staff was accommodating with scheduling and friendly. I was a bit nervous and they could tell that and explained everything. I was able to watch tv or movies in the dental chair. the procedure was painless including the novocane. This was the best dental experience I have had. The staff followed up with me the next day to see how I was doing with the crown. Very impressed!

Going to Dr. D'Amico office is a pleasure. The office is clean and very efficient. You will be…read moretaken on time and the office staff is very pleasant and helpful. Dr. D'Amico has all the new technology in the dentistry world but will never try to talk you into doing anything that is not necessary. Make an appointment.... you'll be glad you did.

Fantastic experience from start to finish in this beautiful, state of the art office !!! Very clean…read moreoffice , was taken on time and received exceptional dental care ! Parking is a huge plus too! Highly recommend this place !

I have been going here for dental care for many years now and I've always had a great experience. I…read moreget seen on time and everyone in the office is very nice. My hygienist, Zina, always gives me good feedback and advice on my dental care. Thank you!

Lisa is a caring hygienist and is one of the best I've experienced. Today she was late because of…read morehaving 2 new patients. My appointment was at 10a and she accommodated my need to leave at 10:50a for work. I've been with BFD for several years now and love Dr. Liz and all the hygienists I've had there. Dr. Liz is a 'wait and watch' kind of dentist which I like and she's compassionate and kind. My dentist for the rest of my life if I can!!

My first visit was all I needed. Even if I move I'm keeping them as a dentist. My kids and I had…read moreour 1st appointment. They accommodated us by making us back to back visits. We got there got seen almost immediately. We did not wait long. The whole team is exceptional, from Gel at the front desk, to Lisa the hygenist. Dr. Liz is awesome, she has a fun personality and listens to your concerns and addresses them. The office is clean, and organized. There was another dentist there with blonde hair that was awesome too. I got in the car and both my kids were raving about how much they loved it here.

I had an unprofessional experience with the front office. I paid for my daughter's surgery using a…read morecombination of cash and card. The staff member counted the cash in front of me and confirmed the amount I provided, and I gave permission to charge the remaining balance to my card. However, the staff member then took the cash to a back room for another individual to recount it. When he returned, he charged my card an additional amount that was not previously discussed or authorized. This appeared to be due to a mistake on their end, but I was not informed beforehand, nor was my consent obtained before the extra charge was processed. I am very concerned about the lack of communication and authorization regarding this transaction. Additionally, the staff member repeatedly spoke over me, even after I calmly asked several times to be allowed to finish my statements. This made communication difficult and added to the overall frustration of the situation. At no point did he acknowledge the interruptions or offer an apology, which felt dismissive and unprofessional. There were also issues with the prescription. It was initially sent to the wrong pharmacy, and when I called to have it redirected, I was told this could not be done because the original pharmacy had already packaged the medication. After speaking with multiple staff members and spending approximately three hours trying to resolve the issue, the prescription was eventually sent to the correct pharmacy. While the surgeon performed excellent work, the administrative and front office experience was frustrating, disorganized, and unprofessional. Due to these issues, I would not choose to use this practice again.

One of the most unprofessional places you will ever go to. From their lack of Hippa practices, to…read moretheir refund policies and different employees comming and going like revolving door. You can not trust this place. Many better and safer options in the area.