They're still awesome. No problems whatsoever for my sons and I. Dr. B and his staff are always…read moreprofessional and personable. Tracy, in particular, has always been especially helpful and kind. His consistent professionalism, exceptional care, and genuine concern over the years has made him (and his team) irreplaceable. I've had a healthy fear of the dentist since childhood and would be anxiety ridden at even the thought of an appointment. Dr. B changed all that. I no longer put off routine visits or play dead when they call to remind me of them. I'm no longer scared of the dentist......I mean, so long as he is my dentist. If he ever relocates .....I'll commute. We are truly grateful. Thank you!!

We are out of town (traveling from Texas) and had a dental emergency. He was able to squeeze us in,…read morechecked my husband out, then was able to get the oral surgeon to squeeze us in too! He's a life saver!

I have been a patient for 20 years and have never had anxiety going to the dentist. My kids never…read morefeared going to the dentist. Dr. Alford is amazing with his patients he explains everything he is doing and always checks on you to make sure you are feeling good! His staff is very pleasant and accommodating, they just have the best team in Hot Springs! Go to Dr. Alford and your smile will thank you!

Staff is amazing! Love the front desk staff & dental assistants. Dentist will overpromise and…read moreunderdeliver. If you are considering "COSMETIC DENTISTRY," don't waste your time here. I've spent over $10,000 on 4 front top & 4 bottom opposing incisors, and they LOOK TERRIBLE. $2,300 of that was spent on a front dental implant. Lets start with the local dental lab which they use for crowns! THEY ARE NOT CAPABLE OF PRODUCING ACCEPTABLE NATURAL APPEARING OUTCOMES. After three attempts on 4 bottom incisors, I realized that the dental lab used is highly incompetent (probably the cheapest?). To make matters worst, the dentist didn't hesitate to permanently glue 4 new crowns, which looked exactly like the previously worn down teeth (57-years). The dentists standard of quality doesn't exist, otherwise he would not have accepted them from the lab and glued them in place. The dentist actually made three separate attempts, replacing bottom 4 teeth. He had a blank slate with no limitations. At several points, I complained & made suggestions (with notes, pictures and 1-year of ignoring my concerns). I explained obvious issues which he and the lab ignored. If he addressed my concerns on lower teeth, the largest tooth above them wouldn't be crooked. Now, I'll need to pay cash to fix what they screwed up. Since he refused to correct my issues and the causes he created, I advise anyone needing cosmetic dentistry to pay more and see a specialist instead. Pictures coming soon!