Chicks! We bought our new flock from here. It's amazing! We wanted sex-linked chicks to ensure we…read moredidn't end up with a roo since we live in Loveland proper. They had black sex-linked, so we were thrilled. They have an amazing selection and order more in every week. The folks working were very knowledgeable and helpful. Chicks were very healthy and well kept. The food we purchased was quality. Great place! We will definitely be coming back here for all of our chicken needs.

This place is definitely a local gem. The staff is incredibly friendly and helpful. The prices are…read moregood and they are always fair. They are definitely in it to support local agriculture. I love that they mill their own food. They are also always willing to special order organic for me when it is available. Honestly, I would give them 6 stars if there was the option.

Maegan was amazing! She helped me pick out a flavor my Frenchie would like and good for her, gave…read moreBryn treats and carried the bag out to my truck. thank yo!

I shopped at the North College store this morning. I picked up a basket on the way in, and placed…read moremy shopping bag in it. I shopped, loading 22 rawhide chews and 6 cans of dog food into the basket and bought a 22lb bag of kibble. When approaching the register, the cashier put the bag of kibble on the counter, then placed the basket on top of the bag. She then took the rawhide chews out of the basket to count them. When she finished, she put the rawhide chews back in the basket ( shopping bag? ). I cashed out. The cashier asked if I would like help carrying out the bag of kibble. I said, "Sure.". She then stood there. I got the message that she was not going to load the grocery bag with the items in the basket. I reached for the grocery bag and proceeded to load my items, one by one, into the bag as she watched. When all were loaded, she removed the basket from atop the bag of kibble, reached for the bag of kibble when I then said, "I'll get it." As with other reviewers, I'm wondering about customer service at this store.

After leaving a review highlighting my dissatisfaction with recent visits to this store I am happy…read moreto report that the manager, Julio has implemented some great changes. I received excellent customer service from several associates during my last visit. I noticed that the grain storage area was tidy. Thank you, Julio, for addressing my concerns and making our local store easy to support.

I wish there were Negative Star ratings available. This store has the worst customer service I have…read moreever seen. I sat in the managers (Julio) office on March 17th, 2023 and placed and order for an item from Behlen Country. He said 6-7 weeks. At 7 weeks I called only to find out he never placed the order. So on May 2nd, he had Gary get in touch with me and Gary said he would place the order and it would be about 6 - 7 weeks. I just called on June 5th to check on it and Gary never placed the order. Claimed I said I didn't want to wait 6 weeks. Told him he was out of his mind. I have 42 animals waiting on that item to arrive so they can have additional living space. Why in the He!! would I say no to the order. These people must be smoking some the wacky weed. The store has set our ranch back now 12 weeks and it will be even further back by the time we find another business that can get this item for us. I will NEVER spend another dime at Bomgaars if at all possible, and especially at this location. Both of these idiots need to be on the unemployment line.

I brought my Toro snowblower in for service, and I could not have been more pleased. The staff…read more(e.g., Ron, Matt, Jim, and others I interacted with) is very knowledgeable, provides very helpful suggestions, and exceeds my expectations in terms of competence and service. Toro's website does not list this Jax location as an authorized service center, but it is (Ask to speak with Ron). I could have taken my Toro to a closer service center, but its Yelp reviews were mixed. It was certainly worth the longer drive to Jax.

Saturday 5/23 at the Stihl/shop counter a lady called another Jax store to have a spark plug that I…read moreneeded sent to the Lafayette store. Said it would be there Tuesday and they would call me. I called today Wednesday 5/27. Guy at the Stihl/shop counter said they don't call anyone and deliveries between stores are unreliable. May or may not happen and they have no control over if it happens. He also said they won't call anyone if there's an order. You have to call or show up at the store to see if it happened. Really! Very Unprofessional! On my way to Lowe's

Great local pet store with a huge selection and friendly staff. The only place I get pet food!read more

I will not get my dogs food anywhere else. These guys are small and local. Their staff is always…read morefriendly and very helpful and willing to answer questions or show you where something is. Before when I needed to get a harness i have a dog who has some dog aggression issues and they brought stuff out to me so i could try it on her and figure out what would work since she could not come into their store. Friendly dogs ARE welcome in the store. Since covid started they have offered curbside and delivery service. Although their store is open again to the public, masks are required. for those who can't get to the store or dont want to wear a mask the option of curbside is very nice! You just call in your order and pre-pay and then you can call when you get there to pick up if you are doing curb side and they will bring it out to your car for you. I have definitely appreciated this service and have utilized it since covid started. When i have been in, in the past, in person, they always offer to carry my purchases out to the car for me. Usually i decline as i can do it myself but its nice they offer that. The store is small but they have plenty of stock and variety of dog and cat stuff. They do even have a small fish section. I highly recommend this store! And it is always great to support local verses big chains.

Amazing customer service. Every time I go in there, the employees are always so kind, knowledgable…read moreand helpful. You can also really tell they are a bunch of animal lovers!

The customer service employee at the Taft Hill location on Tuesday was extremely rude. I try to…read moreshop local and I love the North College store, they are always helpful and always offer carry out, even though I've never taken them up on it. but this location is on my way home from work. I knew what I was looking for and brought it to the front. The employee was annoyed because I did not put my bag of dog food on the counter where she wanted it. I couldn't tell which register she was at and set it on the counter near the east door. She was standing in the middle of the two registers. She slammed it down on the center counter and proceeded to complete the check out process. She seemed really frustrated and bothered that she had to stop what she was doing to help. Very disappointed in the service I received today.

Rude people!!! Absolutely heartless management and staff. DO NOT RECOMMEND! They over charge on…read morefood and supplies anyways, better off taking your business to Pet Supplies Plus where the management and staff as well as prices beat this company over and over

The store is a good size, but not massive, so I was surprised how many great high quality food and…read moresupplies they have, and all attractively laid out and easy to find! My dog is a VORACIOUS chewer and makes short work of anything I give her, but their beef tracheas in the bulk bins held up longer than almost anything I have ever seen, and for just $4.99! The tripe stick was gone in 30 seconds. The cod skins don't last long, but they are only 99 cents, so they are a fun and different treat for them! They had lots of really awesome toys and the staff were wonderful. I think this is a great place to shop for all your pet needs. They also have a doggie self-serve wash there! (obviously, it's you serving the dog).

Ok, first of all the Mercantile no longer goes by that name. It is now under the name Bomgarrs and…read morethey are very different in quality so I will go ahead and kill two birds with one stone here by reviewing The Mercantile and Bomgarrs. As The Mercantile this was a great place. The overall quality of the merchandise was good! They had ranch and farming clothes, supplies, feed for all of your rural yard pets, gardening supplies, some building supplies and more! The thing that drew me to The Mercantile almost every year(and I am NOT a farm and ranch person, despite being raised on a ranch) was going to see the little baby birds that they sold. They had baby geese, turkeys, chickens and ducks! All very adorable and very tempting to buy! I have the property to have these birds as pets but I live near a pasture and there are foxes all over so I know that they wouldn't last two seconds at my house and unfortunately I don't have suitable accommodations for them. Now onto Bomgarrs. I would give them anywhere between 2.5 and 3 stars. When I was in here a few days ago I was expecting it to be more or less the same as the Mercantile, just the name change. While that is more or less true as to what happened there are differences that the picky consumer would notice. Some of the merchandise is not quite as high quality that The Mercantile had. Some things seemed very cheap looking and the prices didn't necessarily reflect that on everything. They did have baby birds still but only a handful of chicks which looked dirty, slightly sickly and wings that looked like they got ruffed up a bit like they into a fight. There were no other baby birds here but chickens this time though there were other cages than just the three occupied ones that were here but nothing was in them. Bomgarrs also seems to have an expanded hardware section that I didn't notice as much with The Mercantile as well as lawn furniture. In the hardware section I was looking at chainsaws that I was pondering on buying because I have a tree that should be sawed down at home. There wasn't really a modest price range with the chainsaws. Maybe since I don't have a clue about chainsaws that they all come between $170-$500 but if I remember correctly from last year browsing for one there were more modestly priced ones out there and seemed liked they would hold together after you started sawing. they had a chainsaw that was about $60.00 but looked like it couldn't hold up for very long. Bomgarrs has about all of the same merchandise as The Mercantile did after those said differences. I can't say that I won't ever go back to Bomgarrs but the overall impression was not very high as to when it was under The Mercantile moniker. The Mercantile must have sold to another company or something if there is that many 'subtle' differences going on.