0% rating. I would not recommend this Apartment the management is not worth your headache . They don't have any communication. i was in the apartment and my cabinets fell down and they don't replace a single thing that broke. This place is not worth your money! read more

This place is the most horrible place to live in the Seguin, Texas. Read this whole review. I would give this place 0 stars. Paula Garcia is the community manager. Let's by starting off that she is liar, incompetent, stuck up, and down right impossible to work with. When informed her that I am the customer she literally said" This isn't the 1920's anymore and I can do whatever I want as the business owner." Let's review she is the property manager and Ranch 123 is owned by Bluestone Properties, LLC. So stupid reply. Upon move in. My place was extremely filthy, dust everywhere. Paint all over the floors which had giant gouges all over the floor which they refused to fix. Holes in the wall. The bathroom tub had mold everywhere. I had to go to the office and show them all the pictures. They sent the maintenance man to finish touching up the walls but I literally spent the past 72 hours deep cleaning the apartment myself. The things they do not tell you about living here: It takes 12 days to fix your leaking garbage disposal. 13 days to fix your broken stove and oven. The pool is always closed or is dirty and cloudy water. The gates never work. So don't expect this place to be secure. There are gross nasty dirty garbage pilled up in the all over the place. And college kids live here so its always noisy. Horrific place. Never Move in. And avoid Paula. She is the worst person in the entire world! Pics to follow read more

I should've listened to other reviews I read on here, but I didn't. I put a deposit down at Ranch123 to hold an apartment. I made sure that I would get that $200 back if I decided to rent elsewhere and Heather told me yes. Make sure you read what you sign because they will deny ever telling you that, and you sign a paper that says you agree to lose that money. Don't put a deposit down until you move in cause they will straight up lie to you just to get you to put a deposit down and con you out of your money. read more

I moved in June 1st and my AC didn't work when I first got there. The leasing manager Paula blamed me for the AC unit not working and told me I had no reason to complain because they put 2 window units in. In my 2 bedroom apartment in the middle of the summer the window units cooled down the apartment to a soothing 80°F. When we went to talk to her about it, Paula was the rudest customer service "professional" I had ever dealt with. Upon telling her that they failed to fix our AC the first time their maintenance came and further explaining how the repair man told us it was fixed only to wait two weeks after multiple calls and complaints for the problem to actually be solved, she told me that she isn't God and can't control when AC units go out, but she wished she could've done something to help us. Ironic right. After telling me for about the 3rd time how because she was God she couldn't help us, mind you this is after she told me our AC couldn't get fixed for 2 weeks because the repair man couldn't travel due to the Black Lives Matter protests. I laughed at her excuses because it was like I was talking to a 13 year old girl. DO NOT LAUGH AT PAULA in the slightest way ever!! A small chuckle got me "banished" from the leasing office never to return. Do not live here. The pool is hardly ever open, they charge you random fees with no explanation, and you can only get someone to answer the phone once in a blue moon if you're lucky. All we asked was that someone let us know when the maintenance would be there and what we got was a lesson that God, the father of Jesus Christ, in fact doesn't not work at The Ranch 123 in Seguin, TX and against popular belief his name is not Paula either. read more

I've lived here for 4 years, the first 3 were good, this last year... HORRIBLE. Leasing manager is rude and would rather place blame on tenants rather than own up and take responsibility. Also has a bad attitude TOWARDS TENANTS when confronted about things. Took me 6 months after living in this new unit to even get a lease generated, after I was on them almost bi-weekly/monthly about it, claimed they had to "find it". My roommate who went through the whole process of the applications and fees and everything is still not on the lease, so please tell me how that's my fault. I would not recommend The Ranch 123 to anyone. The people here take advantage over situations because someone looks young and they think they can pull a fast one on them. DO BETTER. read more

When you first move into a new place, you love it. But, five months in is the true test. (Some things may have needed repairs by then.) At Ranch 123 they actually care when things go wrong. I've had some issues with my washing machine & today was early Christmas because as promised, they delivered a brand new one. I hardly ever see them (because you can bandleader maintenance requests online & you easily pay your rent online, too) but whenever I do, they are sweet and caring. This is the first place I've lived in a long time where they keep the property like new & fix things when you ask. Thank you Heather & Paula for actually caring. read more

I lived at this apartment for 4 years. My apartment itself was great, however, the office staff and the dirty way things are handled makes the whole experience not worth it. READ THE REVIEWS!! I'm not the only one with this problem. From the day I moved in, until the day I moved out, and still to this day I have had issues with the office staff. Everytime you walk into the office, they act as if you are a burden. I only went in there maybe once a year and each time I was treated with eye rolls, "I'll call you back"s that never happened, and a ton of attitude! Upon moving out, I had to go in multiple times to ask for paperwork, information about walkthroughs, and to get instruction for the move-out process. I did everything by the book and made sure I left a forwarding address and paid all of my fees etc. I clarified SEVERAL times with the office that everything was completed. nearly 5 months later, I receive a call from a debt collector stating I have unpaid fees to the apartment complex. Not once did they make any effort to call, mail, or email me to notify me of any remaining charges. They just sent everything to collections! They way they handle their business is unfair and they will screw you at any opportunity they get. Now, I owe money to a collection agency and I don't even know what I am being charged for! Watch out for these people, no matter how careful you are, it seems they always find a way to get you. I paid my rent on time every single month, I never caused a problem or complained (even with the electric gate that never worked, the pool that was closed 70% of the time I lived there, the weightroom that went months with no AC, or the fact that the gazillion cameras they claim to have managed to miss someone hitting my car in the parking lot in plain view.) Just protect yourself and rent somewhere else! read more

This is a good place to live. I enjoyed it here. If you're a prospective tenant please be advised you are likely to lose your deposit so budget for that when you leave especially if you live there more than a year. I have nothing bad to say about the staff. Leasing agents are great. Maintenance is very good. I had a couple of maintenance issues while living here and they were fixed within a reasonable amount of time. A con was getting repeated notices that they wanted entry into my apartment to inspect general housekeeping and the alarm system, etc. The worst was around 5 times in one month around May 2018. If a person had a pet they would need to spend several working days in a crate. They didn't inspect my apartment 4 of the 5 times. I can only speculate why so many notices. Another con (and this weighs on getting your deposit back) is the paint they use inside the apartment is cheap. If you sit on the edge of your bed and your shoulder rubs against the wall, for example, the paint will come off and since they need to repaint, bye bye deposit! read more

Gates are always broken. The office is open at 9 and no one shows up until 11. I have literally watched them ignore the phone or pick it up and hang up. Dog poop and cigarette butts are everywhere. The sidewalks and stairwells are disgusting. Paula is always "on vacation". I lived there for a year and saw her in the office maybe twice. It took us two months to get a mail key. There is no on call maintenance. My neighbors apartment flooded and we had no idea who to call and literally had to call the county. Everything breaks and it takes them months to fix it. They will charge you fees with no proof. Upon move out the gave our information to a collections company for damages and other expenses but never attempted to contact us prior to the collections company, and never provided an invoice accounting for the charges. I promise you the poor management is not worth the "nice" apartments, especially seeing as they are not kept up. read more

I've never written a bad review for any place but I feel people need to be aware of how The Ranch 123 does business and I should have listened to the reviews before we moved in! I've tried to reach the apartment 8 times by phone/email and no response. I even drove there from Houston TWICE and they said they got my messages but have been "too busy" to reply or call me. Really??? I finally got partial $ back on my deposit after 3 months of trying and they said I should've gotten it all back and they "don't know why i didn't" . We left the apartment spotless and even replaced the drip pans (I have video to prove it) and they still won't return my calls to explain why they kept some of my money. Maintenance never fixes anything correctly and the pool is NEVER open, always green or closed down. The front office staff was really nice when they wanted our $ to move in but dealing with them once it's move out time is a whole different story. Very poor communication and unprofessional. We didnt have these issues at Walnut Ridge in Seguin (too bad they didnt have a 1bd when we downsized) read more