Had an absolutely amazing experience. Had a late check in flights kept getting delayed and Jason…read morewas more than happy to check me in once I arrived very friendly and smiling which was nice after the flight situation

I left my Ugg slippers and a pair of dress pants in the room. I called immediately Rachel swore…read moreshe would let Caitlin, the manager know. No response! The same story on the next call with Jason. No response! Then I spoke with Maria and she did a great follow up for me . Still no response from the manager. Then Caitlin, the manager sent an email swearing she knew nothing about the situation until Maria let her know. The email Caitlin sent was very whiny about how she had only been there 2 months and was having trouble instilling what the employees should do. I was disgusted by her email. At the end of her email she puts that Hilton thanks me for my business. I've been a member of Hilton for many years and this was not a good representation of the company. I hope they enjoy what they stole.

I stayed at the Courtyard in Colorado Springs from June 28- July 3rd. It was in a great location to…read morea lot of food options, activities, etc. Overall, the staff was pleasant. Unfortunately, I do have to give a low rating because my room was not that clean. I had two hand towels that had hairs on them and there was a man's used underwear behind the towels in the restroom.

New hotel! Recently opened in September of 2022. Conveniently located on Interquest Pkwy near a…read moregood bit of restaurants, right off the highway, and not far from the Air Force Academy. I reserved my hotel the same day I checked in. I would have loved a room facing the mountains but didn't think about it until afterwards. Bed was comfortable and clean. I loved having both a microwave and refrigerator. This was helpful for making bottles for my baby rather than relying on the coffee machine. Wish the laundry room had more than one washer and dryer for the entire building. I'd recommend one washer and one dryer for each floor. Walk-in showers have one glass structure that is supposed to serve as a door but it does a horrible job at keeping the water in. I had to use half my towels to dry the floor which still didn't help. Loved the view of the mountains when I walked outside. Located 30 min from the CSprings airport.

Hotel Polaris is a beautiful property with excellent access to everything Colorado Springs has to…read moreoffer. The attention to detail is evident from the moment you walk through the front door, particularly in the hotel's decor, restaurants, bars, and especially the guest rooms. Everything is very well done. General Manager Curtis Bova and Director of Restaurants, Bars, and Events Ken Butler deserve a special shout-out for their fantastic staff. The service from Reyna at the Thunderbird Bar, as well as Ruth and Sarah at Pamela's Restaurant, was outstanding; they were both outgoing and delightful. Additionally, Soufi at the spa was incredibly helpful and welcoming.

The service was excellent, hotel is stunning, location is okay, the view is nice, and the food was…read moreavoidable. There are a lot of hotel amenities and fun lawn games out on the back patio area. The price was steep for what we got, but if you can afford this hotel, I would say overall it's worth it. Our room was clean and spacious with super large windows. We were there for Mother's Day weekend and ate brunch the morning of. They had quite a variety, but it wasn't anything spectacular. Food was still a bit cold. Cheeses, meats, fruits still looked like it had been sitting out a bit, and flavors were lacking. They had a prime rib station with horseradish sauce and au jus. Unfortunately, the au jus was a very thick gloopy gravy--borderline a solid. The price tag for brunch was super expensive, and definitely not worth it. At one point my coat had fallen while we were packing up the car. It had my gloves and wallet in the pockets. Luckily, the housekeeping staff had turned it in with everything in tact and held at the front counter for us. That was a great bit of service.

Internet - 5/10 Cleaniness- 9/10…read moreStaff friendly nature - 8/10 Laundry and fitness room are available. Decent breakfast options - includes boiled eggs, waffle, scrambled eggs, variety of breads, parfait, fruits. Check in process is easy. Dog park is there near side entrance but not maintained well. There is a trash bin but no grass at all. Good things, some grass patches near the hotel. Plenty of food options nearby. Overall decent stay

Not great, not bad. I wish it was cleaner. We had huge moths in our room and on the cookware on…read moremultiple nights. It was very dusty as well. They have laundry but u have to purchase soap.

After a long day of driving, a not so clean room and a very cold shower both am and pm. Hot water…read moremust cost extra. I've stayed here multiple times in the past but moving on. Gold Elite Bonvoy Marriott member. Disappointed.

The 7 minutes of marriott commercials prior to being able to select a channel on the tv is too far…read more Having to log into the wifi multiple times a day on every device is irritating. $10 a day for parking? Breakfast is disappointing. I've stayed before but think this is the last visit. Room is clean and staff is friendly.

Was here recently with my family and we had a great stay! Our one bedroom suite was great for our…read morefamily of 4, and our room was clean. We loved how we had our own small kitchenette with a full fridge, small stove, microwave, sink and dishwasher. Breakfast is daily which they provide cereals, a waffle maker to make your own waffles, oatmeal, fruit, yogurt, toast, orange or apple juice and breakfast varies as they change things up each day..There could be eggs, crustless quiche, sausage patties, etc... They do have an indoor pool though its not huge, the kids had fun splashing around. On property they also have a small gym with weights, treadmills, ellipticals, etc..as well as a basketball court outside. Rooms were serviced on certain days. I'm not sure if it differs by floor but they'd fix the beds, take the trash and change towels if needed on Mondays, Wednesdays and Fridays. Staff was nice and helpful if needing anything. Wouldn't mind coming back to this location if back in the area.

Clean, and very friendly staff. Gym was basic, but had what I needed. Breakfast was sufficient- not…read moresuper high quality: eggs, sausage patties, bagels, English muffins, yogurts. Parking is $10.

2 queen Suite was very nice. SMALL bathroom! Good beds. Night social during week with free…read moredrinks. Breckfast is better than most. Hotels doing a front door construction project so a bit disruptive.

Drury Inn is always consistent; you know what to expect coming into one of them. The breakfast is…read morealways warm, good, and filling. The PM Happy Hour is always nice, with sufficient warm food/bar snacks to count as dinner for toddlers. The room was large, clean, and the bathroom was great. I do wish that more hotels didn't just have the pumps attached in showers. With long hair, it can be such a pain to get product out. Everything overall was great!

Clean and quiet. We had a handicap room which was fine. Showers could use more pressure. Lack of…read moreUSB-C outlets. Plenty of Jurassic outlets. Night tables are very small. Put a 9" diameter lamp and 4" square alarm clock on them and space is tight. I have a CPAP soooo. Didn't eat. Too many great restaurants around. Clean rooms every other day which is fine. Overall an ok stay. Probably won't choose this place next time in the springs. YMMV

We had a great stay here. The staff was very friendly and helpful, offering suggestions about where…read moreto eat, and points of interest to see while here on a brief vacation. Additionally, the rooms were clean as well as the public areas, pool and the grounds. The location offers quick access to the 25 freeway, many restaurants and shopping close by, some are walkable. Enjoy your stay!!!

May 2026 Our first…read morestop on our Colorado road trip was at the Colorado Springs Marriott. We had a corner room with a king bed, couch, full bathroom, and two TVs. The room was very comfortable and worked out great for relaxing after a long day of driving and sightseeing. One of the main reasons I chose this hotel was because it has an M Club. The hotel cost a little more than some other options in the area, but since my wife and I are Marriott Titanium Elite members, we receive access to the club, which definitely helped make it worth the extra cost. The M Club offers: breakfast in the club or the full buffet downstairs, snacks and drinks throughout the day, and evening food offerings. The breakfast inside the club itself is lighter, but having access to the full buffet downstairs was a nice bonus. The evening offerings in the club changed nightly. One evening they had rice with taco-style beef along with cheeses, meats, crackers, grapes, salad, dessert, sodas, water, coffee, and tea. Wine was also available for purchase. Another night featured broccoli, beef stew, salad, cheeses, meats, and fresh fruit. Overall, between the comfortable room, lounge access, breakfast options, snacks, and evening food, we felt the extra cost for this property was definitely worth it.

After arriving late to my room, I discovered I didn't have my phone charger and my phone was almost…read moredead. Too late to buy one, Mike at the front desk went out of his way to find another employee with a charger that matched my ancient one. Mike helped me charge my phone until I could get one the next day. When I asked about getting a ride 2 miles to Walmart, the normal driver had another run lined up, but Pauline and Isa'ako put their heads together and found me another ride. I am in customer service and so often I encounter people who have no business dealing with the public. The three employees that helped me in less than 24 hours, tells me that whoever is hiring is doing a great job. Mike, Pauline and Isa'ako are assets to your property. Do what you need to do to keep them. The room was good too!