Ralph Crook

4.0 (5 reviews)

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Ron H.

6 months ago

I stopped in to get Confixor which I needed disparately. Thank goodness, they had one bottle left! The service was amazing! Thank you!

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Qype User (Lou300…)

17 years ago

This is an excellent hairdressers but very, very pricey. I have to confess that's it's been a while since I was there last simply because after a 2-hour car journey to reach the salon (although I live 100 miles away, Inverness is my nearest large town) I arrived in good time but was still sitting waiting for my hairdresser to turn up which he eventually did, some 45 minutes later. He was an excellent hairdresser but on reflection, I think they might have offered me a discount for my lengthy wait! I hope things have changed, but do keep an eye on the prices. There is a tariff of prices for the treatments available but somehow I always ended up paying more than I thought I would. For instance, if you are booked in for a colour and cut, you will find that you are also charged for the wash and blow-dry afterwards. This is fair enough but when I book at appointment for a colour & cut I would assume the price includes the wash and dry before and after - it's not as if you have a choice! That said, the stylists are usually excellent and you can be sure you will receive a really good hair 'experience'. But if you're watching the pennies in these credit-crunch times, be sure to find out exactly how much you're likely to be charged! read more

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The Observer X.

6 years ago

If there was an option for zero stars, I would have chosen that. The stylist, who I believe is the son of the founder knows nothing about customer service. I found him very full of himself, rude and arrogant. However incompetence is actually the best word to describe my experience of this Salon. Right from the off, he did not listen to the description I gave of my hair's history and my lifestyle needs nor try to offer a solution for my hair. All I can say is that the stylist must lack the skills, confidence in his own ability and capacity to problem solve, so he covered it up with arrogance. This salon used to have a very good reputation when the founder ran it, but now that it has changed to the son, it has steadily gone downhill. It does not surprise me in the least that I was the only client in there on a Saturday afternoon (of all times) and managed to book only 3 days in advance (the top salons you usually have to wait months for a Saturday booking). This speaks volumes in and of itself. Extortionate prices unjustified. Avoid this salon at all costs. read more

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Qype User (JW…)

17 years ago

This is really well run family business which does pretty much everything it can to offer a fantastic service to its clients. The staff are extremely helpful and can't do enough for you. The salon is really clean and well laid out but its the little extras that they offer that really make your visit. Things like the free head therapy (massage) that you get before your haircut is all part of the service; the music they play is just so appropriately relaxing for the place. I always have Ralph as my stylist and his really relaxing and professional approach just lets you know that you are in the right hands. He really does strive to make sure he delivers on what you ask. I have been to other gents salons in Inverness and would say this is the best. Although this is probably at the very top end of the pricing scale and you would expect great service, I would say it is well worth it. You are absolutely guaranteed absolute value for money and to be looked after. Highly recommended. read more

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David M.

10 years ago

What sets this team above all others is the very personal service. The tone is set by Ralph who is genuinely interested in people and listens to what you want and what has not worked in the past. If my preferred stylist is not available on the day I want, another will pick up the thread (hair) and tweak the previous cut. It's always a win and an overall team effort from the person at the bookings desk, the mini-massage person, and the super duper stylist. And always good banter and laughs with Ralph. read more

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More info about Ralph Crook

101 Castle Street
Inverness IV2 3EA
United Kingdom
Directions
01463 224485
Call Now
Visit Website
http://www.ralphcrook.co.uk

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Does Ralph Crook have parking?

Yes, Ralph Crook has parking options.

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Does Ralph Crook have free WiFi?

Yes, Ralph Crook has free WiFi.

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Darren at Haircraft is brilliant, he's been doing my hair for some time and I've never had a bad…read moreexperience yet. The staff are all friendly and chatty and you feel nothing is too much trouble. My daughter recently had a bad experience at another hairdressers and Darren did his best to rectify someone elses mistakes, and the result was great. If you want good value for money, have a great cut or colour and feel like you've had a real treat, go to Haircraft.

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